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Top Customer Success Jobs in Jacksonville, FL
Fintech • Mobile • Software • Financial Services
The Loan Review Quality Assurance Lead oversees loan quality and integrity within the bank, ensuring compliance with policies and regulatory requirements. The role involves conducting quality assurance processes, collaborating with internal stakeholders, and reporting findings to management, while also supporting audit preparations and implementing process improvements.
Cloud • Edtech • Information Technology • Software
The Customer Success Coordinator is responsible for managing the renewal of customer contracts, collaborating with Revenue and Success, Marketing, and Legal to ensure successful renewals and upselling opportunities. The role involves completing the renewal lifecycle management, engaging with internal teams, and addressing customer needs based on data analysis.
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with customers to ensure they maximize the value of the platform. Responsibilities include driving engagement, managing accounts from onboarding to renewal, anticipating customer needs, and using tools for measuring customer experience. The CSM acts as a trusted adviser, facilitating adoption of best practices and strategic recommendations.
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Customer Success Manager at Sisense will manage post-sales relationships with assigned accounts, drive customer loyalty, and ensure revenue retention and growth. Responsibilities include developing strategic account plans, identifying opportunities for expansion, and onboarding new customers while nurturing existing relationships.
Featured Jobs
Healthtech • Pet
The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.
Healthtech • Pet
The Customer Support Manager will lead a team of offshore support associates, training and optimizing processes to enhance customer experience. Responsibilities include managing support operations, onboarding new associates, collaborating cross-functionally for system improvements, and advocating for user needs during planning.
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As an AML Specialist, you will conduct reviews of AML investigations, monitor transaction alerts for suspicious activity, and ensure compliance with anti-money laundering policies. You'll also engage with retail management and prepare reports for potential suspicious activity. Staying updated on money laundering regulations is essential.
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As a Dialer Enterprise Client Success Manager, you will guide healthcare IT teams through the successful launch and adoption of the Dialer Enterprise tool, ensuring a seamless client experience and high satisfaction rates. You will lead implementation processes, collaborate with various teams, provide training, and track engagement to support client retention and contract renewals.
Insurance • Logistics • Software • Transportation • Business Intelligence
The EVR Customer Care Representative will manage inbound calls regarding SambaSafety's software and assist users with diagnosing and resolving technical issues. Additional responsibilities include email support, outbound customer contact, and other department-related tasks. Strong customer service and communication abilities are essential, along with proficiency in Microsoft Office.
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
As a Customer Success Manager, you will ensure clients achieve desired outcomes using the elluminate platform, fostering customer satisfaction and retention. Responsibilities include managing the customer lifecycle, collaborating with client leadership, addressing customer feedback, and contributing to revenue generation through renewals and upsells.
AdTech • Cloud • Marketing Tech • Productivity • Software • Analytics • Automation
The Customer Account Manager will develop and maintain relationships with Federal, State & Local government and Higher Education clients, ensuring customer satisfaction and subscription renewals. Responsibilities include onboarding, strategic account management, identifying expansion opportunities, and coordinating with various internal teams for account retention.
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead post-sale customer deployment, adoption, and product education for Dropbox, enhancing customer relationships and driving product usage. This role involves collaboration with various internal teams, promoting customer retention and growth while ensuring customers meet their goals through effective engagement and strategic planning.
Top Skills:
CRM
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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