Top Operations Jobs in Jacksonville, FL

Lead a hybrid Service Desk supporting ~26,000 users and a ~20-person team. Oversee incident management, escalations, root cause analysis, and service restoration. Drive continuous improvement, automation, AI/self-service adoption (e.g., Moveworks), and ServiceNow platform capabilities. Develop team capabilities, enforce SOPs and knowledge management, and coordinate cross-functional incident and change activities.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Serve as primary client contact to resolve account issues, inspect and coordinate reconditioning and sale vehicle processes, complete condition reports and estimates, audit imaging, upsell services, and ensure SLA, safety, and NAAA guideline compliance while providing exceptional customer service.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Support contract lifecycle operations by reviewing and processing redlines, managing DocuSign envelopes, interpreting contract terms, liaising between sales, legal and finance, maintaining templates and repositories, providing administrative support, and assisting with stakeholder training to ensure compliance and smooth quote-to-cash workflows.

As Senior Manager, you will improve market performance, analyze data trends, manage KPIs, and drive marketplace strategy and operations enhancements.

The Senior Manager, Marketplace Strategy & Operations will improve market performance, analyze data for decision-making, and drive operational execution across a multi-market healthcare network.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

Manage supply and demand forecasts for launch markets, optimize operations, and monitor marketplace performance to drive efficiency and growth.

The role involves owning market performance, driving operational health, conducting analyses to inform strategy, and collaborating cross-functionally to improve outcomes and marketplace efficiency.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Senior manager responsible for leading multiple fraud operations teams to minimize fraud losses by developing policies, controls, detection strategies, and automation. Oversees decisioning, risk assessment, audits/exams, issue remediation (CAPs), regulatory and compliance engagement, and personnel management to ensure operational objectives and control standards are met.

Lead and coach a claims support team to ensure accurate, consistent execution and timely resolution of escalations. Monitor workflow, quality, and productivity; use data and reporting to identify trends and drive continuous improvement. Partner with QA, training, and cross-functional teams to adopt tools (including AI-enabled solutions), simplify processes, and scale operations while building a culture of accountability and development.

Manage day-to-day payments operations including escalation handling, rate review workflows, system/workflow updates, complex support ticket resolution, onboarding support, documentation, and surfacing recurring operational issues to leadership.

Manage end-to-end SSP partner operations, onboarding, blocklists, ads.txt audits, performance investigation, data consolidation, and cross-functional documentation to optimize publisher yield and compliance.

Support end-to-end audience and campaign setup in the OpenAP platform, maintain project records, reconcile systems, prepare client reports, and manage multiple operational workstreams with accuracy and timely communication. Grow responsibilities over time.

Administer, maintain, and optimize enterprise time-series data historian platforms. Monitor system health, manage data ingestion and interfaces, configure tags/compression/retention, troubleshoot gaps and latency, perform upgrades/backups, enforce data governance and security, support users and teams, and recommend performance and automation improvements.

Serve as the primary Salesforce and CPQ admin and Revenue Operations analyst, maintaining GTM systems, dashboards, and executive reports. Support sales operations, quoting/CPQ workflows, billing consistency, and ARR forecasting, drive system improvements, triage requests, and partner cross-functionally with Sales, Deal Desk, Finance, and executives.

Lead design and global implementation of Airbnb's Goodwill program, overseeing strategy, operations, budget adherence, performance monitoring, risk mitigation, and cross-functional stakeholder management to drive customer experience and financial outcomes.

Lead and modernize global IT infrastructure and operations, driving cloud adoption, automation, operational excellence, security, disaster recovery, and cross-functional partnership while managing budgets, vendors, and a distributed team.