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Top Operations Manager Jobs in Jacksonville, FL
The Digital Contact & Services Director will lead efforts in Data and Analytics, particularly in Contact Center AI and technology solutions. Responsibilities include managing a global data team, directing the design and development of AI-driven customer engagement solutions, improving operational efficiency and driving business growth through strategic AI implementations.
The Associate Manager leads a team of Origination Specialists who handle pre-funding tasks for personal and student loans. Responsibilities include managing workloads, training team members, resolving escalated customer issues, ensuring compliance, providing performance feedback, and fostering a culture of continuous improvement.
The Senior Fabrication Planner will develop detailed fabrication methods and assembly processes, create manufacturing schedules, monitor project performance, and ensure compliance with quality standards. Key responsibilities include analyzing workflow, tracking schedules, and coordinating with project management teams to meet production milestones.
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The Quality Supervisor oversees the plant's quality systems to ensure compliance with regulatory and company standards. Responsibilities include training the QA team, supporting audits, maintaining quality documentation, conducting investigations of quality issues, and implementing corrective actions. The role emphasizes continuous improvement, adherence to food safety protocols, and KPI achievement.
The Patient Access Coordinator (PAC) role involves supporting patient access to prescribed medications, educating patients and caregivers on reimbursement and coverage, and serving as a primary contact for reimbursement requests. The PAC collaborates cross-functionally and maintains confidentiality while navigating the healthcare reimbursement landscape.
The Director of Strategic Growth will lead a team of Strategic Growth Managers, overseeing agency recruitment efforts and managing sales strategies. Responsibilities include hiring and training SGMs, tracking performance metrics, providing coaching, and collaborating with sales, operations, and marketing teams to optimize processes. The role requires strong leadership and expertise in sales management and relationship building.
As the Director of Learning at Affirm, you will lead the L&D function, focusing on designing and delivering programs to enhance individual and organizational capabilities. You will collaborate across teams, analyze metrics, and embed values of equity and inclusion into learning curriculums, driving employee growth in a remote-first environment.
The Senior Operations Manager will lead Upstart's auto collections team, overseeing collection strategies and operational management. This role requires strategic thinking, relationship management with stakeholders, and leveraging performance analytics to improve outcomes. Responsibilities include developing efficient processes, setting performance goals, and ensuring compliance with regulations.
The Head of Customer Success manages key commercial relationships and leads a team supporting Vetcove’s largest pharmaceutical manufacturer partners. Responsibilities include strategy development, performance reviews, client engagement, and process optimization to enhance team and account performance.
The AVP, Risk Control is responsible for risk control excellence in the commercial auto line of business, analyzing trends, collaborating with various teams, and developing strategies to improve business outcomes. The role includes consulting, mentoring, establishing service strategies, and maintaining relationships with internal and external partners.
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