Top Operations Manager Jobs in Jacksonville, FL

Lead and develop an enterprise Service Desk (~20 staff) supporting ~26,000 users. Own incident and escalation management, operational performance, workforce development, and service modernization through automation, AI, self-service, ServiceNow, and Moveworks. Drive root-cause elimination, knowledge management, analytics, major incident response, and cross-team collaboration to improve reliability and user experience.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Manage YouTube asset workflows: source, prepare, and distribute assets; handle metadata, geoblocking, approvals, and uploads; coordinate cross-team communication; compile performance data and support marketing uploads.

The CS Operations Manager will manage the operational infrastructure for renewal programs, including program design, process configuration, and cross-functional collaboration with teams like Sales and Marketing.

Manage all marina operations: supervise and develop staff, ensure safety and excellent customer service, operate forklifts, oversee maintenance, inventory and supplies, drive P&L and financial processes, implement marketing to increase occupancy and ancillary revenue, and deliver operational improvements to boost efficiency and customer satisfaction.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

Lead market operations including logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, training and mentoring staff. Make operational decisions, improve processes, handle ambiguous situations, and manage physical, on-site duties (driving, lifting, outdoor work). Collaborate with leadership and support rapid growth while juggling multiple projects and responsibilities.

Lead market operations including logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, mentoring and training staff, process improvement, and hands-on problem solving in a fast-paced, physical, customer-facing environment.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Manage and optimize the go-to-market tech stack, workflows, data hygiene, and analytics across Marketing, Sales, and Customer Success. Drive process improvements, reporting, forecasting support, and cross-functional execution to improve pipeline management and GTM efficiency.

Provide technical system management and support primarily across the Zoho One ecosystem and Shopify. Troubleshoot issues, build and maintain automation workflows, ensure data flow between platforms, update Shopify product/catalog settings, create documentation and SOPs, and assist with social media scheduling and metrics. Prioritize and execute items from an IT to-do list for executive and sales teams.

Lead and coach a claims support team to ensure accurate, consistent execution and timely resolution of escalations. Monitor workflow, quality, and productivity; use data and reporting to identify trends and drive continuous improvement. Partner with QA, training, and cross-functional teams to adopt tools (including AI-enabled solutions), simplify processes, and scale operations while building a culture of accountability and development.

Remote Operations Manager responsible for driving business growth, managing client relationships, conducting market analysis, collaborating with sales and marketing, preparing proposals, tracking performance metrics, and coordinating cross-functional teams to ensure customer satisfaction and strategic planning.

Lead and optimize debit card operations including fraud management, vendor and bank relationships, card supply chain, dispute resolution, tooling administration, and data-driven fraud prevention. Collaborate cross-functionally to implement efficiencies, reduce support tickets, and maintain compliance with payment regulations.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

The Global Clinical Operations Manager will lead Airvet's clinical operations, ensuring operational excellence, managing a veterinary network, and partnering cross-functionally to execute strategic initiatives.

Lead backend employee benefits operations, managing carrier appointments, agency systems administration, data integrity, workflows, SLAs, and escalations. Drive project management for integrations, book rolls, and onboarding, deliver training and documentation, partner cross-functionally to improve processes and enable sales and account teams.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

The Senior Channel Strategy & Operations Manager will define growth strategies and lead initiatives to enhance Grafana's channel business, collaborating with cross-functional teams, managing partner programs, and analyzing business performance.

The Manager of Operations for Global Business Applications drives operational excellence across consulting business, ensuring alignment in resource planning, project staffing, financial metrics, and operational processes.

The Principal GTM Systems Manager will oversee the revenue tech stack, ensuring reliability and optimization while supporting cross-functional initiatives and new project implementations within revenue operations.