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Top Customer Success Jobs in Jacksonville, FL

928+ Job Results
5 Days Ago
Jacksonville, FL
Remote
170 Employees
1-3 Years of Experience
170 Employees
1-3 Years of Experience
HR Tech • Software
As a Leave Specialist, you'll manage employees' leave of absence processes from start to finish. Responsibilities include providing personalized support, ensuring accurate payroll processing, and collaborating with various stakeholders to enhance the leave experience. You'll also collect feedback for product improvement and actively participate in team meetings to foster a proactive work environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
5 Days Ago
Jacksonville, FL
1,248 Employees
1-3 Years of Experience
1,248 Employees
1-3 Years of Experience
Healthtech • Pharmaceutical
The Verification and Pre-Authorization Specialist is responsible for verifying patient benefits, processing eligibility requests, ensuring compliance with regulations, coordinating with internal departments, and addressing eligibility-related denials. They must have strong knowledge of payer guidelines and work efficiently with productivity indicators, while maintaining ethical billing practices.
5 Days Ago
Jacksonville, FL
15,000 Employees
58K-124K Annually
5-7 Years of Experience
15,000 Employees
58K-124K Annually
5-7 Years of Experience
Biotech • Pharmaceutical
The Compliance Specialist will support the Process Sciences team by managing compliance activities, preparing documentation, evaluating risks, and coordinating with stakeholders for IPC programs related to manufacturing bioprocesses. This role involves organizing data, reviewing technical documents, presenting compliance topics, and troubleshooting issues.
5 Days Ago
Jacksonville, FL
Remote
60K-80K Annually
1-3 Years of Experience
60K-80K Annually
1-3 Years of Experience
Greentech • Hardware • Real Estate • Software • Energy
As a Customer Support Manager, you will troubleshoot customer issues, provide support for energy management systems, and build long-term relationships with clients. You will work closely with property companies to help them meet energy efficiency goals. This role requires excellent communication skills and the ability to simplify complex technical information for customers.
Top Benefits:
Company Outings
Dedicated Diversity Inclusion Staff
Dental Insurance
+16 More
5 Days Ago
Jacksonville, FL
Remote
1,400 Employees
1-3 Years of Experience
1,400 Employees
1-3 Years of Experience
Cloud • Healthtech • Information Technology • Consulting
The EHR Site Specialist provides training and support for Epic users, identifies issues, and enhances user experience with the system. Responsibilities include diagnosing learning needs, delivering training, troubleshooting, and collaborating with IT for system improvements. They ensure that end users utilize the EHR effectively, aligning workflows with organizational goals.
Top Benefits:
401-K
Company Outings
Dental Insurance
+17 More
5 Days Ago
Jacksonville, FL
Remote
208 Employees
85K-105K Annually
1-3 Years of Experience
208 Employees
85K-105K Annually
1-3 Years of Experience
Big Data • Healthtech • Information Technology • Analytics
The Customer Success Associate will manage customer portfolios and relationships, conduct business reviews, facilitate training, and collaborate with sales and product teams. The role requires strong project management skills and a passion for enhancing customer experiences in healthcare.
5 Days Ago
Jacksonville, FL
Remote
272 Employees
3-5 Years of Experience
272 Employees
3-5 Years of Experience
Software • Consulting
The Customer Success Manager at Percona is responsible for managing renewal pipelines, identifying growth opportunities, and ensuring customer success through effective account management and cross-functional collaboration. The role involves achieving renewal targets, analyzing customer engagement, and facilitating client meetings, while advocating for customers within the organization.
Top Benefits:
401-K
Health Insurance
5 Days Ago
Jacksonville, FL
Remote
54 Employees
1-3 Years of Experience
54 Employees
1-3 Years of Experience
Analytics
The Strategy Associate role involves assisting with the design, analysis, and reporting for various qualitative and quantitative research projects. Responsibilities include helping with questionnaire design, data collection planning, proposal development, research report drafting and proofreading, all while ensuring quality assurance in a fast-paced environment.
5 Days Ago
Jacksonville, FL
Remote
24 Employees
1-3 Years of Experience
24 Employees
1-3 Years of Experience
Information Technology • Other • Software • Consulting
This position entails alerting candidates about relevant startup job opportunities while promoting diversity and inclusion in the application process. Candidates are encouraged to apply regardless of whether they meet every qualification.
5 Days Ago
Jacksonville, FL
Remote
70 Employees
5-7 Years of Experience
70 Employees
5-7 Years of Experience
Real Estate
As an Enterprise Customer Success Manager, you will manage a portfolio of enterprise and large mid-market customers, focusing on customer adoption, retention, and growth. You will develop relationships with key stakeholders, provide actionable insights and data analysis, and work with cross-functional teams to meet customer needs. Your role includes mentoring entry-level CSMs and ensuring compliance with best practices while achieving set goals.
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