Top Hybrid Customer Success Jobs

As a Strategic Client Director, you will lead the growth strategy for existing accounts, build relationships with high-level executives, negotiate and renew customer contracts, and maximize account success.

Are you looking for a role within the Customer Success department? We’re always looking for talented Customer Success Managers and we’d enjoy hearing from you! Send us your CV and one of our recruiters will review it and be in touch if we see a fit.

As a Customer Success Manager, you will be working closely with a wide range...

Provide technical support and training to FEMFAT customers in North America. Perform benchmark projects and product demonstrations. Collaborate with local sales and marketing teams. Report competitor information and improve presentation materials.

Performs seat assembly operations on a production line.

Q2 is seeking a Senior Customer Success Manager to steward the success of a portfolio of financial institutions across their Q2 journey. This role involves developing key relationships, leading client discovery calls, planning business reviews, engaging with internal teams, collaborating on success plans, negotiating contract renewals, and representing Q2 at customer events.

Q2 is seeking a Senior Customer Success Manager to steward the success of a portfolio of financial institutions. The role involves building strong relationships with customers, understanding their business goals, and aligning Q2 solutions to help achieve those objectives. The Senior Customer Success Manager will lead client discovery calls, business reviews, strategic calls with executives, and collaborate with internal teams to ensure successful outcomes for customers.

Q2 is seeking a Senior Customer Success Manager to steward the success of a portfolio of financial institutions. This role involves maintaining strong relationships with customers, leading business reviews, engaging with internal teams, and driving customer advocacy for Q2 solutions.

The Complex Claims Specialist at CNA is responsible for managing moderate to high complexity Directors & Officers claims for Community Associations. This role involves verifying coverage, conducting investigations, developing resolution strategies, and authorizing disbursements within authority limits. The Specialist also provides exceptional customer service, establishes reserves, conducts investigations, collaborates with internal and external partners, and contributes to expense management.

The Underwriting Specialist at CNA is responsible for managing an assigned book of healthcare professional and general liability business for allied health facilities and physicians. This role involves underwriting expertise, portfolio management, and sales distribution management to achieve profitability and growth goals.

Investigates and maintains auto general liability claims, determines liability and compensability, negotiates and settles claims, coordinates investigations, evaluates claims, and partners with various stakeholders for claim resolution. Requires strong analytical skills, interpersonal communication, and knowledge of claims and insurance practices. May involve providing guidance to other staff and staying current on industry trends.

As a Customer Service Associate, you will manage transactions and relationships with sellers and customers at Vivid Seats, providing elite service and resolving order-related questions. Progressing from orientation to handling day-to-day interactions and advanced customer service tasks.

As an Order Fulfillment Customer Service Associate at Vivid Seats, you will manage transactions and relationships with sellers and customers, handling calls and emails to provide elite service. Progression in the role includes gaining industry knowledge, investigating customer issues, and managing seller calls. Requires outstanding communication and organizational skills, strong problem-solving mindset, and interest in live events. Base salary of $40,000 with overtime eligibility, bonuses, and equity grant.

As a Customer Service Representative at Vivid Seats, you will be the primary point of contact for customer inquiries via phone, chat, and email. You will assist customers with their issues, provide solutions efficiently, and ensure excellent customer experiences. This role requires empathy, attention to detail, and professionalism in handling various tasks effectively and efficiently.

The Software Presales Support Manager is responsible for creating and maintaining tools, templates, and training for software solutions and sleeves that serve public safety customers. They will own and maintain Statement of Work, Proposal Templates, and RFP Response Templates. They will also coordinate progress meetings and provide training to sales teams.

As a Customer Support Technician I at Motorola Solutions, responsible for providing post-sales support and solutions to customers running proprietary software in a Windows and Linux environment. Key duties include receiving and resolving technical issues, conducting diagnostics and maintenance, and contributing to team performance. This position requires on-call availability and may involve work on project teams for new products.

Full-time Senior Customer Success Manager role at Motorola Solutions working with California Strategic Customers to maximize usage, value, and product satisfaction of Public Safety software. Responsible for transitioning new business to ongoing use, value creation, and product satisfaction, ensuring customer expectations are exceeded, and driving statewide and regional strategies. Responsibilities include aligning Motorola Software to agency outcomes, building strong customer relationships, and influencing decision-making processes.