Top Hybrid Customer Success & Experience Jobs

The Customer Success Manager at LogicMonitor is responsible for customer success, retention, and growth. They manage relationships and drive adoption of the platform, collaborating with internal teams and customer stakeholders to ensure value delivery and account health.

The Cashier III is responsible for delivering exceptional customer service, handling cash transactions, promoting add-on sales, maintaining operational accuracy, and mentoring cashiers.

The Acting Supervisor III role at Kate Spade New York involves management responsibilities, customer interaction, team building, and ensuring product standards on the sales floor and stockroom.

The Lead Supervisor I oversees sales performance, fosters teamwork, and enhances customer experience while embodying brand values. Responsibilities include monitoring sales data, training staff, and ensuring compliance with company policies.

Serve as the primary, consultative point of contact for retirement benefits clients via phone, email, and Zoom. Provide expert support on 401(k) and plan health, proactively identify churn risk, educate customers on fiduciary responsibilities, leverage AI tools and cross-functional partners to resolve issues, and drive customer retention and engagement.

Own the end-to-end onboarding journey for benefits integrations: drive consultative outreach, manage project timelines, confirm eligibility and compliance, gather required information, build policies, manage enrollments, coordinate with internal and external partners, and ensure accurate, timely benefits implementation and excellent customer experience.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

Drive customer growth, adoption, and renewals for Notion's product by helping clients achieve goals through AI workflows and customer success strategies.

As a Security Sales Specialist, collaborate with account executives to promote Datadog's Security solutions, manage the sales cycle, and build relationships with customers and partners.

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

Drive technical discussions, assist in customer acquisition and expansion, and ensure customer success through Cloudflare's solutions. Collaborate with various teams to provide strategic guidance and technical support to customers.

The Senior Solutions Engineer engages with Public Sector customers to provide technical leadership throughout the sales cycle, ensuring customer success and satisfaction on the Cloudflare platform through education, training, and implementation support.

As a Senior Solutions Engineer, you will partner with the sales team to support enterprise customers, deliver presentations, and run proof-of-concept trials while leveraging technical expertise in networking and security.

The Product Support Analyst supports customers and teams using Benchling, leading complex issue resolutions, coordinating with various stakeholders, and driving product knowledge improvements.

The Senior Client Success Manager oversees programmatic accounts, driving campaign success, client communications, and performance enhancement, with a focus on collaboration and strategic insights.

The Delivery Manager at Braze will oversee client onboarding and implementations, ensuring timely project execution and optimal ROI. Collaboration with internal teams and external stakeholders is essential for addressing customer needs and enhancing the customer experience through training and effective management of implementations.

Lead a regional email deliverability team, provide advanced deliverability consulting, own a small portfolio of high-touch customers, escalate and resolve deliverability issues, partner cross-functionally to improve processes and customer experience, and drive strategic projects to mature deliverability practices and team growth.

Lead a regional team of email deliverability consultants, provide advanced deliverability support, manage a small portfolio of customers, act as escalation point, partner with cross-functional teams, and drive strategic projects to improve processes, product, and customer education to maximize email program performance and retention.