Top Hybrid Customer Success Jobs
As a Senior Manager, Client Partner at Snap Inc, you will lead a team managing medium customer accounts, driving growth, coaching staff, and translating customer insights into strategic opportunities. You will be responsible for maintaining relationships with key clients and ensuring team accountability to revenue quotas and performance metrics.
Lead M&A and capital raising projects for Latin American companies, develop and maintain client relationships, provide sector-specific expertise, and produce financial models. Analyze industry trends, assist clients with due diligence, and negotiate transaction documents. Requires significant international travel.
The Client Onboarding Associate will manage the onboarding experience for JP Morgan Chase clients by leading project teams in implementing treasury and banking products. Responsibilities include client training, maintaining relationships, managing expectations, and ensuring client satisfaction throughout the onboarding process.
As a Transactions Specialist IV, you will manage and innovate secure service solutions for clients, focus on team training, ensure adherence to departmental procedures, interface with other departments, and enhance customer experiences through project participation.
The Customer Success Manager II at Carrot Fertility will support small business clients, drive retention, increase engagement, and ensure customer satisfaction. Responsibilities include acting as a trusted advisor to HR leaders, communicating product value, and identifying growth opportunities within the customer portfolio.
The Customer Success Enablement Specialist at Carrot Fertility supports the Customer Success team by creating tools and resources, managing onboarding programs, tracking compliance, and improving content adoption. They facilitate internal communication, manage requests, and analyze trends to enhance operational efficiency. The role requires strong communication skills and adaptability in a collaborative environment.
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In this role, you will define and execute a Customer Success operations strategy, focusing on process improvements, automation, and scalability. You will analyze onboarding processes, develop operational KPIs, and collaborate with cross-functional teams to enhance customer satisfaction. You'll also manage Customer Success tools and ensure the CS team is enabled to utilize them effectively.
The Associate Customer Support Manager oversees the Lifecycle Service business for assigned contracts, ensuring customer satisfaction and service delivery. Responsibilities include managing relationships with customers and subcontractors, ensuring compliance with service agreements, addressing quality issues, and implementing improvements for enhanced service quality.
The Customer Support Technician I provides post-sales support for Flex software, assisting customers with technical issues in Windows, Linux, and Unix environments. Responsibilities include problem resolution, conducting program testing, maintaining customer relationships, and collaborating on projects to enhance service delivery.
As a Customer Success Manager at Bombora, you will build and maintain strong relationships with customers, monitor their health and satisfaction, drive product adoption, and collaborate with cross-functional teams to enhance customer experience and success.
As a Customer Experience Team Lead, you will supervise and coach your team to deliver high-quality service, enhance employee performance, and ensure timely responses to customers. You'll monitor agent KPIs, maintain staffing levels, and contribute to a positive team environment while assisting in recruiting and developing team members.
The Markets Specialist at the Federal Reserve Bank of Boston will analyze financial risks related to LISCC supervision and collaborate with colleagues to identify and monitor emerging risks. Responsibilities include synthesizing complex information, presenting analyses, and contributing to strategic initiatives within the bank.
The specialist will support the contract, license, and registration processes for prospective financial representatives, ensuring compliance with company and regulatory standards. Responsibilities include maintaining relationships with network offices, resolving escalations, and providing training and guidance. The role involves overseeing operations, implementing policies, and reviewing sensitive cases to ensure integrity in the field force.
As an Onsite Customer Service Representative at Chewy, you'll engage with veterinary clinics to process prescription approvals, resolve customer inquiries, and maintain order quality through data entry. Strong communication and multi-tasking skills are essential, alongside a customer-centric approach to ensure an excellent service experience.
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