Top Hybrid Customer Success Jobs
Provide support in the production and dissemination of geospatial intelligence, utilizing graphic design skills and expertise in electronic publishing software. Requires 3+ years of relevant experience and a degree in Fine Arts, Graphic Arts, Computer Graphics, or related field.
As an A/R Collections Specialist at Peaksware, you will be responsible for collecting past-due receivable balances, applying payments to customer accounts, and reconciling accounts. The role involves communicating with customers, monitoring a high volume of customer accounts, and assisting with various accounting tasks. This position requires 1+ year of relevant experience, technical savviness with systems like NetSuite, and strong problem-solving and interpersonal skills.
Act as a liaison between MetLife and customers, providing educational information, resolving conflicts, and assisting with day-to-day administration. Responsibilities include managing relationships with key stakeholders, resolving escalated matters, assisting in filing claims, and providing consultation on best practices. Required to have a High School Diploma or equivalent, 1-2 years of experience, communication skills, customer service skills, and proficiency in Microsoft Office.
The Service Academy Trainee is a recent college graduate program that offers a 4-month training program to transition undergraduates into a full-time Client Service Consultant role at MetLife. Responsibilities include learning MetLife's group benefits, customer success management, and participating in professional development and networking opportunities.
Featured Jobs
The Senior Customer Success Architect will develop C-level executive relationships and improve customer outcomes leading to product adoption and value realization. Responsibilities include strategic planning, business value identification, governance frameworks, and managing large enterprise programs. The ideal candidate will have a successful track record in management consulting and transformation.
The Customer Success Platform Trainer at Iodine Software is responsible for training new and existing customers on how to utilize products effectively, developing training material, managing learning and content training, evaluating comprehension, and planning refresher training sessions for internal staff. The role requires expertise in Iodine's software solutions, clinical experience in an acute care environment, and adherence to HIPAA compliance.
Iodine Software is seeking a Director of Customer Success to manage a team of Customer Success Managers, drive customer engagement, and ensure customer adoption of best practices. The role involves strategic planning, team management, client relationship building, and advocating for product enhancements based on client feedback.
Dynatrace is seeking a Director of Customer Education responsible for designing, developing, and executing educational programs to empower customers with the knowledge and skills to maximize success with the product. The role involves strategic thinking, instructional design expertise, and leadership to drive impactful learning experiences and contribute to customer satisfaction, retention, and advocacy.
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The Workplace Experience Specialist at Robin will be responsible for managing office operations, vendor relationships, workplace strategy, employee engagement, communication, and administration to create a productive and collaborative work environment.
Looking for a dedicated Client Software Support Analyst to provide technical support to Symmetry external users by troubleshooting client problems and answering product questions. Collaboration with internal staff is essential to drive a positive client experience. Requires skills in C, JAVA, .NET, JSON, and XML.
As a Seller Operations Associate (Customer Service Representative) at Vivid Seats, you will manage transactions and relationships with sellers and customers, provide elite service, handle event and order-related inquiries, and resolve issues effectively. The role progresses with training and skill development in the live event industry.
As an Expedited Resolutions Team associate (Customer Service Representative) at Vivid Seats, you will be the primary point of contact for high-level customer inquiries via phone, chat, and email. Your responsibilities include maintaining excellent customer experience, developing and presenting solutions to fan issues, updating internal order notes, and ensuring proper procedures are followed during interactions with customers and sellers. Your role will progress over the first 30, 90, and 180 days with an emphasis on learning company processes, contributing to business goals, and building relationships.
Join Life Fitness' Customer Service and Support (CSS) Team as a Technical Customer Support Associate. Responsible for responding to customer contacts via phone and email, providing technical assistance, and maintaining positive customer relations. Remote work opportunity.
Top hybrid Companies Hiring Customer Success Roles
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