Top Hybrid Customer Success Jobs
As a Customer Onboarding Specialist at Definitive Healthcare, you will be responsible for supporting clients during their initial integration with the software and services. This role involves understanding customer business goals, developing rapport, executing onboarding schedules, managing supplier platform adoption, and driving long-term customer success through cross-departmental collaboration.
As a Credit Card Collections Specialist II, you will engage with customers through inbound and outbound calls, focusing on resolving financial issues and recovering charged-off accounts. The role requires strong communication and negotiation skills while adhering to regulatory practices in a fast-paced call center environment.
The Service Drive Consultant will build client relationships, conducting onsite audits and trainings to enhance compliance and profitability for automotive businesses. Responsibilities include learning KPA processes, using technology for audits, and assisting with compliance documentation.
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The Senior Associate will support Capital One Shopping's merchants by managing customer relationships, executing marketing campaigns, and leveraging data for strategic growth. Responsibilities include partner relations, training, and driving analysis for marketing initiatives.
The Success Coach aids in the implementation and adoption of Great Minds' curriculum products in schools. Responsibilities include delivering professional development, coaching, gathering metrics, and communicating insights, while maintaining expertise in the curriculum and fostering a supportive organizational culture.
The Claims Representative manages low to moderate complexity commercial claims under supervision, ensuring compliance with protocols. Responsibilities include investigating claims, verifying policy coverage, maintaining documentation, interacting with customers, and authorizing disbursements within limits, contributing to customer satisfaction and compliance with regulations.
As a Client Success Director, you will manage a portfolio of clients, ensuring they maximize their use of Nextpoint’s legal technology solutions. Responsibilities include expanding accounts, maintaining strong client relationships, leading product demonstrations, and driving renewals while discovering process innovations to improve client engagement.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
As a Customer Success Manager, you will drive customer adoption of Dynatrace's SaaS products, ensure timely renewals, build strong relationships, and act as an advocate for customers. Responsibilities include conducting proactive meetings, documenting critical issues, and identifying new growth opportunities.
Resolutions Specialists at Reverb deliver exceptional customer service by resolving complex issues for musicians and gear sellers. Responsibilities include managing customer disputes, performing account actions, collaborating with teams, and maintaining clear communication while documenting case activities.
Top hybrid Companies Hiring Customer Success Roles
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