Top Hybrid Customer Success Jobs
The Technical Documentation Specialist will support the U.S. Navy's Fleet Modernization Program by researching and creating QA documentation. Responsibilities include interpreting ship alteration documents, preparing inspection plans, creating safety plans, and supporting continuous improvement efforts.
The Senior Client Services Consultant manages day-to-day operations for high-premium group insurance clients, ensuring customer satisfaction through effective communication and detailed problem solving, while leading project initiatives and compliance efforts.
The Senior Director of Customer Success at CertifID will lead a team focused on customer satisfaction, retention, and growth. Responsibilities include developing standardized engagement models, team leadership and development, optimizing processes, and fostering cross-functional collaboration to enhance customer outcomes and drive growth.
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Monitor, maintain and support systems and software to ensure stability and compliance to technology standards. Perform maintenance, incident detection and resolution, and system monitoring. Develop in-depth knowledge of supported systems and applications.
The Fraud Prevention and Detection Specialist will conduct reviews on credit card accounts and fraudulent activities, make inbound/outbound calls for verification, analyze suspicious transactions, and ensure compliance with fraud prevention procedures. They will collaborate with cross-functional teams and maintain accurate case details regarding fraud alerts.
The Member Experience Representative at First Entertainment Credit Union will provide exceptional member services across various communication channels, focusing on enhancing the member experience, addressing inquiries, resolving issues, and promoting digital self-service options. The role emphasizes building member relationships and complying with credit union policies.
As an IT Application Engineer at WHOOP, you will support and troubleshoot internal applications, monitor performance, and lead platform consolidation projects. You will ensure security and RBAC compliance, develop automation processes, manage software licenses, and liaise with vendors. Additionally, this role requires ongoing maintenance of on-premises servers and participation in on-call rotations.
The Aerospace Corp. Re-Entry Program is designed for professionals returning to work after a break, providing training and mentorship in various engineering and technology fields. The program is intended for those with prior relevant experience, and participants will work on a hybrid schedule.
The Strategic Customer Success Manager at SailPoint maintains client relationships to ensure satisfaction and success with SailPoint's products. Responsibilities include advising clients, monitoring account usage, updating management on performance, and identifying growth opportunities.
The Renewal Specialist at Nexthink will manage contract renewals with customers and partners, focusing on increasing subscription revenue and enhancing customer retention through communication, negotiation, and data analysis. The role requires collaboration with sales and marketing teams, maintaining accurate documentation, and forecasting renewal metrics.
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