Top Hybrid Customer Success & Experience Jobs

The Community Manager will build relationships with members, develop local community strategies, and drive engagement through events and data collection.

The Sr. Strategic Account Manager is responsible for client engagement, driving growth, retention, and maximizing solution adoption while ensuring alignment with customer objectives.

As a Senior Escalation Engineer, you will manage critical customer issues, provide advanced technical support, and mentor team members to enhance technical support capabilities.

The Intern will assist the Project Development Team in evaluating solar project sites, preparing documentation, community outreach, and collaborating with project managers.

The Associate Director, Client Success supports the client success team, manages operations, resolves client inquiries, and drives performance through data analysis and collaboration with various teams.

The Client Services Processor - Level 2 collaborates with internal teams to resolve client issues and processes orders, ensuring excellent service and timely follow-up.

The role leads operational service delivery for strategic customers, ensuring customer health, managing service reviews, and improving service quality, while coordinating with internal teams.

The Customer Experience Associate at Eko will provide omni-channel support, manage escalations, deliver concierge-style service, and collaborate with multiple teams to ensure positive customer experiences.

As a Customer Support Developer, you'll provide technical support for database-related issues, develop integrations for customers, and collaborate across teams to improve product reliability and performance.

The Engineer, Client Services supports clients by resolving technical issues, managing service calls, and providing exceptional customer service. Responsibilities include ticketing, troubleshooting, and collaborating with project teams, ensuring effective communication and documenting incidents.