Top Tech Jobs & Startup Jobs in Hartford, CT

Manage existing key accounts and develop new customers for evaporative cooling media and systems. Serve as the primary customer contact, process RFQs, coordinate technical proposals with applications engineering, resolve disputes, present at trade shows and training sessions, host customer visits and factory tests, and provide monthly order and revenue forecasts. The role requires HVAC sales expertise, technical aptitude, customer relationship skills, and travel up to 50%.

Manages major customer accounts across the Northeast, supporting retention, revenue growth, sales execution, reporting, audits, and upsell opportunities. Partners with Enterprise Sales Executives to execute account strategies, close deals, and maintain client relationships. Requires complex SaaS or advertising sales experience, CRM fluency, strong communication skills, and willingness to travel up to 50% for client visits.

Provides administrative and office support, including answering calls, preparing correspondence and presentations, managing files, mail, supplies, conference rooms, equipment, travel arrangements, expense reports, invoices, and customer inquiries. Requires strong communication, organization, typing, time-management, and Microsoft Office and Google Workspace skills. The schedule includes evening and overnight shifts Wednesday through Sunday.

Designs, implements, secures, and supports enterprise networks for managed-services clients. Responsibilities include routing, switching, wireless, firewalls, VPN, SD-WAN, Azure networking, Active Directory, Entra ID, and network security controls. The role conducts assessments, audits, architecture reviews, migrations, upgrades, troubleshooting, monitoring, and infrastructure modernization while serving as an escalation point and collaborating with cybersecurity and engineering teams.

Provides remote bilingual employee support through case management, phone, chat, and email. Handles basic People Practices transactions, employee data updates, inquiries, documentation, triage, follow-up, and escalation while maintaining privacy, compliance, and audit standards. Uses Workday and ServiceNow to troubleshoot basic issues and support employees, including early-shift coverage beginning at 6:00 AM EST.

Manage a defined territory of orthodontist and general dentist accounts, driving Invisalign and iTero sales, revenue, and case volume. Build account and territory plans, acquire high-potential customers, deliver consultative business and clinical education, and use analytics to support customer decisions. Coordinate internal resources, tailor solutions to practice needs, achieve sales targets, and maintain strong customer experiences through virtual and in-person engagement.

Process and resolve daily ACH exceptions, returns, disputes, unauthorized debits, notices of change, and settlement discrepancies. Ensure compliance with Nacha Rules, Regulation E, Federal Reserve requirements, and bank policies. Serve as the bank’s ACH subject matter expert, monitor commercial originator return rates, support audits and system implementations, maintain procedures and records, and provide ACH guidance and training across departments.

Full-cycle enterprise account director responsible for new logo acquisition and quota attainment. Prospect, nurture warm leads, run discovery and demos, close deals, forecast revenue, and manage multiple opportunities using CRM and sales engagement tools. Maintain organization, accuracy in forecasting, and continuous improvement while working in a fast-paced startup environment.

Manages strategic OEM client relationships and program delivery, including service levels, financial modeling, invoicing, contracts, product initiatives, launches, dashboards, and performance metrics. Coordinates cross-functional teams, oversees large-scale projects, resolves escalations, supports client communications, identifies growth opportunities, and ensures program objectives, timelines, budgets, and contractual obligations are achieved.

Build and operationalize production AI solutions for federal clients, from stakeholder discovery and architecture through evaluation, deployment, governance, monitoring, and optimization. Develop LLM applications using retrieval, structured outputs, tool use, and agentic workflows. Define quality metrics, create evaluation sets, document limitations, advise clients on AI use cases, and mentor engineers while contributing to reusable internal patterns and products.