Get the job you really want.

Top Customer Success Jobs in Hartford, CT

3 Hours Ago
Remote
Hartford, CT
63K-70K Annually
Entry level
63K-70K Annually
Entry level
Cloud • Edtech • Information Technology • Software
The Customer Success Coordinator is responsible for managing the renewal of customer contracts, collaborating with Revenue and Success, Marketing, and Legal to ensure successful renewals and upselling opportunities. The role involves completing the renewal lifecycle management, engaging with internal teams, and addressing customer needs based on data analysis.
3 Hours Ago
Remote
Hartford, CT
108K-120K Annually
Senior level
108K-120K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with customers to ensure they maximize the value of the platform. Responsibilities include driving engagement, managing accounts from onboarding to renewal, anticipating customer needs, and using tools for measuring customer experience. The CSM acts as a trusted adviser, facilitating adoption of best practices and strategic recommendations.
7 Hours Ago
Easy Apply
Remote
Hartford, CT
Easy Apply
Mid level
Mid level
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Customer Success Manager at Sisense will manage post-sales relationships with assigned accounts, drive customer loyalty, and ensure revenue retention and growth. Responsibilities include developing strategic account plans, identifying opportunities for expansion, and onboarding new customers while nurturing existing relationships.
9 Hours Ago
Remote
Hartford, CT
Entry level
Entry level
Healthtech • Pet
The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.
12 Hours Ago
Remote
Hartford, CT
Mid level
Mid level
Healthtech • Pet
The Customer Support Manager will lead a team of offshore support associates, training and optimizing processes to enhance customer experience. Responsibilities include managing support operations, onboarding new associates, collaborating cross-functionally for system improvements, and advocating for user needs during planning.

Featured Jobs

10 Hours Ago
Remote
Hartford, CT
Mid level
Mid level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As an AML Specialist, you will conduct reviews of AML investigations, monitor transaction alerts for suspicious activity, and ensure compliance with anti-money laundering policies. You'll also engage with retail management and prepare reports for potential suspicious activity. Staying updated on money laundering regulations is essential.
Yesterday
Easy Apply
Remote
Hartford, CT
Easy Apply
Junior
Junior
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As a Dialer Enterprise Client Success Manager, you will guide healthcare IT teams through the successful launch and adoption of the Dialer Enterprise tool, ensuring a seamless client experience and high satisfaction rates. You will lead implementation processes, collaborate with various teams, provide training, and track engagement to support client retention and contract renewals.
Yesterday
Hybrid
Hartford, CT
Entry level
Entry level
Insurance • Logistics • Software • Transportation • Business Intelligence
The EVR Customer Care Representative will manage inbound calls regarding SambaSafety's software and assist users with diagnosing and resolving technical issues. Additional responsibilities include email support, outbound customer contact, and other department-related tasks. Strong customer service and communication abilities are essential, along with proficiency in Microsoft Office.
2 Days Ago
Easy Apply
Remote
Hartford, CT
Easy Apply
Mid level
Mid level
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
As a Customer Success Manager, you will ensure clients achieve desired outcomes using the elluminate platform, fostering customer satisfaction and retention. Responsibilities include managing the customer lifecycle, collaborating with client leadership, addressing customer feedback, and contributing to revenue generation through renewals and upsells.
2 Days Ago
Easy Apply
Remote
Hartford, CT
Easy Apply
Junior
Junior
AdTech • Cloud • Marketing Tech • Productivity • Software • Analytics • Automation
The Customer Account Manager will develop and maintain relationships with Federal, State & Local government and Higher Education clients, ensuring customer satisfaction and subscription renewals. Responsibilities include onboarding, strategic account management, identifying expansion opportunities, and coordinating with various internal teams for account retention.
2 Days Ago
Remote
Hartford, CT
155K-210K Annually
Mid level
155K-210K Annually
Mid level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead post-sale customer deployment, adoption, and product education for Dropbox, enhancing customer relationships and driving product usage. This role involves collaboration with various internal teams, promoting customer retention and growth while ensuring customers meet their goals through effective engagement and strategic planning.
Top Skills: CRM
2 Days Ago
Easy Apply
Remote
Hartford, CT
Easy Apply
58K-125K Annually
Entry level
58K-125K Annually
Entry level
Cloud • Security • Software • Cybersecurity • Automation
As an Associate Support Engineer at GitLab, you will support both Self-managed and GitLab.com customers, troubleshoot issues, collaborate with various teams, and enhance documentation. Your role involves managing customer inquiries, writing bug reports, and participating in on-call support rotations.
Top Skills: BashGitLinuxRuby

Top Companies in Hartford, CT Hiring Customer Success Roles

See All
Doximity Thumbnail
Telehealth • Software • Productivity • Mobile • Information Technology • Healthtech • Analytics
Fully Remote
700 Employees
SambaSafety Thumbnail
Transportation • Software • Logistics • Insurance • Business Intelligence
2 Offices
300 Employees
Sisense Thumbnail
Software • Hardware • Business Intelligence • Big Data • Artificial Intelligence
4 Offices
384 Employees
Vetcove Thumbnail
Pet • Healthtech
Fully Remote
65 Employees
Pluralsight Thumbnail
Software • Information Technology • Edtech • Cloud
5 Offices
1700 Employees
DraftKings Thumbnail
Sports • Software • Information Technology • Gaming • Esports • Digital Media • Big Data Analytics
11 Offices
5300 Employees
All Filters

Total selected (1)

Job Category

Date Posted
Job Category
Search Area
Experience
Industry
Show more
Show less
Company Name
Company Size

Sign up now Access later

Create Free Account