Top Operations Jobs in Hartford, CT

Lead cross-functional business operations focused on client lifecycle, deal desk/pricing, implementation, and utilization. Manage 1-2 direct reports, resolve complex client escalations, own company workstreams, and optimize processes and tooling to improve scalability and financial outcomes.

Manage end-to-end SSP partner operations including domain approvals, placement ID setup, inventory configuration, blocklist implementation, ads.txt auditing, performance analysis, partner troubleshooting, and cross-functional documentation to optimize publisher yield and compliance.

The Revenue Operations Manager will optimize sales and customer success processes, enhance data accuracy, and support revenue lifecycle alignment across teams.

Contract analyst will evaluate commercial, open-source, and on‑prem AI model options and build a repeatable framework to assess cost, capability, and security tradeoffs. Primary work includes building and maintaining AI cost models, validating approaches to control AI spend, tracking vendor renewals, and supporting smaller vendor evaluations (SMS/messaging compliance and pricing). Requires independent execution and clear communication with technical and finance stakeholders.

Serve as primary client liaison for the forensics lab: schedule and host scoping calls, coordinate stakeholders (sales, PM, examiners), perform documentation and QC for forensic tickets, provide status updates, collect client feedback, and act as backup to the Forensics Operations Manager.

Manage end-to-end annuity new business transactions including complex case processing, application entry, requirements management, funding, issuance, and contract delivery. Communicate with financial professionals, resolve exceptions, mentor peers, support quality and process improvements, and use Microsoft 365 and AI tools to enhance productivity and documentation in a remote environment.

Manage and configure Salesforce and related revenue systems to support Sales, Marketing, CX, and Merchant Success. Build automation, maintain data integrity, troubleshoot integrations, produce reporting and dashboards, document processes, and train revenue teams to improve operational workflows and forecasting.

Lead operational strategy and integration across acquired law firms, standardize scalable procedures, set KPIs, partner with Finance, People, Product and Engineering, drive change management and continuous improvement to boost efficiency, client experience, and profitability.

Lead and scale card operations for Sunbit's card platform, owning Fiserv/processor relationships, program delivery (launches, migrations, fraud, collections), vendor/network management, team leadership, P&L oversight, regulatory compliance, and operational improvements to drive scalability and efficiency.

Lead development and maintenance of SOPs, process documentation, and standards. Drive change management and operational readiness for system and workflow changes. Partner cross-functionally with IT, Compliance, Training, and Operations to support implementations, UAT, and training. Monitor performance dashboards and recommend process improvements to ensure consistency and operational efficiency.

Lead operational oversight of advertising execution across Meta, troubleshoot delivery and API issues, investigate platform and policy changes, collaborate with Product to improve tooling and automations, triage incidents with Customer Success, and manage offshore operations teams to ensure consistent performance and communication.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Manage end-to-end onboarding for VAR partners in Security and Access Solutions. Coordinate cross-functional teams, maintain onboarding records, resolve operational issues, improve processes, and report progress to channel leadership to accelerate partner time-to-market.

You will execute and improve insurance workflows, analyze operational efficiency, collaborate with product teams, and support onboarding and documentation efforts.

Coordinate end-to-end onboarding for VAR partners in Security and Access Solutions. Collaborate with sales, legal, finance, and technical teams to ensure compliance, maintain onboarding records, resolve operational issues, support process improvements, and report progress to channel leadership to accelerate partner time-to-market.

Lead revenue operations for GTM at a scaling AI company: define GTM architecture, run annual planning, design incentives and quotas, own GTM systems roadmap and data governance, eliminate manual processes via automation, partner on forecasting and financial controllership, and hire and lead a small ops team.

Manage GTM data quality and CRM records, triage and resolve revenue/team requests, implement automations and process improvements, analyze performance metrics, collaborate with sales and cross-functional teams, and create documentation and training for RevOps tools and best practices.

Own end-to-end commission and compensation administration, SPIFF program governance, BRD authoring, sprint board coordination, vendor/license administration, and recurring reporting across Salesforce, Metabase, and Snowflake while supporting attribution audits and ad-hoc data requests.

Investigate and resolve payment reviews and operational exceptions across multiple payment rails, communicate with customers and financial partners, escalate fraud/compliance concerns, maintain case records, improve processes and tooling, and help launch new payment capabilities.

The Manager of BSA/AML Operations leads alert review and investigations, ensuring compliance with BSA/AML policies and regulations, while overseeing a team of analysts in various financial operations.

Support administration and upkeep of core systems (Workday Projects, Adaptive, BI), build and maintain reports and dashboards, validate cross-system data, support project budgeting/forecasting, resource planning, user training, documentation, and process improvements to enable accurate financial reporting and operational readiness.

Lead a small team to reconcile partner lead and case data into Salesforce, drive document collection from external law firm partners, sequence and manage recurring workstreams, coach and hold team members accountable, and provide executive-ready status and data-backed recommendations to solve process gaps.

Lead cross-functional strategic initiatives to evaluate market expansion, optimize pricing, and improve operational performance. Build dashboards, define metrics, and manage high-priority projects from inception to delivery. Serve as a deployable operator partnering with leadership, data, legal, and vendors to drive alignment and execution.

Lead insurance operations team to drive service excellence for financial advisors through reporting, escalations, process improvements, project management, cross-functional collaboration, and people leadership to ensure consistent, high-quality operational performance.

Manage daily operations for Tri-Share and SubPool programs, improve workflows and systems, partner with Product and Engineering to prioritize platform enhancements, use data and AI to automate repetitive work, and support launches, escalations, and cross-functional growth.