Top Operations Jobs in Hartford, CT

Lead and manage a remote help desk team of IT analysts, own SLA and quality targets, develop KPIs, staff shifts, and partner with operations, product, and employee experience to scale processes, drive automation opportunities, and continuously improve customer support performance.

The Revenue Operations professional will optimize CRM, manage forecasting and pipeline reporting, and collaborate across Sales, Marketing, and Finance to enhance revenue processes.

The Robot Operations Manager oversees global fleet allocation and compliance for robotic deliveries. Responsibilities include forecasting, regulatory alignment, and ensuring operational readiness across various markets, liaising with policy and hardware teams.

Lead and optimize revenue operations across customer lifecycle, aligning Sales, Marketing, Customer Success, and Finance for growth and efficiency.

As a Market Operations Analyst, you will optimize processes related to energy markets and customer operations by developing tools, managing data, and ensuring accuracy in performance calculations.

The VP of Operations will architect the AI Simulation business unit, optimize processes, manage resources, and lead strategic initiatives in AI-driven science, overseeing BioSim and ChemSim divisions.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

The Insurance Compliance and Operations Administrator ensures compliance and operational efficiency across insurance programs by managing documentation, workflows, and audits while collaborating with various internal teams.

The VP of Customer and Revenue Operations will lead operations across the customer lifecycle, optimizing processes, and managing a high-performing RevOps team. Responsibilities include strategic planning, forecasting, and analytics, emphasizing operational efficiency and customer journey enhancement. This role requires strong leadership skills and extensive experience in Revenue Operations within high-growth B2B SaaS environments.

The Senior Business Process Analyst will map workflows, document processes, identify automation opportunities, and liaise with stakeholders to improve revenue operations.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

As a Business Operations Manager, you will lead cross-functional initiatives, analyze data for insights, partner with executives, and drive strategic outcomes.

The Staff Consultant in Admin Operations will support operational tasks within the company to enhance efficiency and effectiveness.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

Manage and triage customer support tickets, execute SOP-driven workflows, coordinate follow-up with cross-functional teams, document actions clearly, escalate when needed, and identify process improvements to maintain reliable day-to-day support operations.

Lead Revenue Operations for a high-growth B2B SaaS go-to-market organization: own forecasting, pipeline management, revenue analytics, process design, systems and data governance, automation/AI initiatives, and a team of analysts to drive scalable revenue performance and executive reporting.

The Ops Lead ensures compliance with regulations, monitors KPIs, optimizes revenue cycle processes, facilitates training, resolves issues, and collaborates with departments to meet revenue goals.

Use AI and Zendesk analytics to identify support trends and root causes, coordinate with Product/Engineering, monitor reviews, manage international partner communications, and maintain troubleshooting guides and help content to improve customer experience and operational processes.

The Operations Analyst will research and evaluate data, create executive summaries, analyze performance trends, and collaborate with business units to recommend solutions.

Lead and scale global QA operations by building governance, standardizing scorecards and calibration, managing regional QA leaders, delivering executive reporting, driving root-cause analysis and continuous improvement, and supporting audit readiness and client-facing quality governance.

Support U.S. program operations across the borrower lifecycle: screen and approve loan applications, assist borrowers during campaigns, manage delinquencies, pilot process improvements, collaborate with partners, perform analysis and project work, and support impact storytelling and training materials.

The VP of Operations at Shapely will manage patient support operations, oversee operational logistics, and coordinate processes across departments for scaling. This role involves hands-on management and direct interaction with teams to enhance service delivery and performance.

Manage and administer Salesforce and other business systems, ensuring data quality, system integrations, and user training while supporting sales operations and workflow.

The IT Operations Manager facilitates technology strategy execution, coordinates IT initiatives, manages vendor relationships, and ensures operational stability while driving cross-functional alignment and supporting technology adoption.