Top Customer Success Jobs
Kargo is looking for a Client Services Manager who will be the main point of contact for all client-facing relationships during the post-sale process. This role involves providing white glove service, managing end-to-end execution, and working with sales on brand strategy. Responsibilities include campaign management, client rapport building, and ensuring client satisfaction and growth through upsell opportunities.
The Customer Retention Representative is responsible for retaining and upselling customers by building meaningful relationships, understanding customer needs, and persuasively communicating the value of Cox products and services. The role involves negotiating pricing, identifying opportunities, and using customer databases to tailor solutions.
Responsible for overseeing Demands and Reconveyances activities, ensuring compliance with regulations, collaborating with compliance and legal departments, and providing guidance to specialists. Analyzes loan documents, handles customer inquiries, and manages special projects independently. Strong knowledge of banking regulations, data analysis, and commercial loan processing required.
Featured Jobs
As a Customer Support Engineer at Starburst, you will be responsible for supporting customers who submit technical inquiries regarding Starburst products. You will work on a wide range of support matters to ensure our customers can maximize their experience. Strong technical and communication skills are important for this role.
As a Systems Support Specialist at Qualtrics, you will become the technical subject-matter expert on the Qualtrics platform, deliver exceptional customer experiences, work well in teams, and demonstrate continuous improvement. Your responsibilities include responding to technical support needs, working with customers of varying levels, helping companies achieve their business goals, and constantly adapting to changes in products and technologies.
As a Customer Success Engineer at Dynatrace, your role involves building and maintaining post-sales relationships with strategic customers, providing technical guidance, and ensuring successful deployment and adoption of Dynatrace products. You will work closely with customers to align with their business outcomes and drive product expansion while delivering world-class customer experience.
The Workplace Experience Specialist/Business Partner at Dynatrace is responsible for driving associate programs, organizing exceptional event and office experiences, and ensuring a smooth onboarding process for new team members in the Denver, CO office.
The CommandCentral AWARE Regional Software Specialist is responsible for providing technical customer operations support and consulting for customers' CommandCentral AWARE system, related services, and interfaces. They work remotely with customers to implement operational efficiencies, test new builds, and create positive working alliances. Responsibilities also include problem-solving, process improvement, and administrative functions for the CommandCentral AWARE solution.
As a Customer Success Manager, you will be responsible for monitoring and engaging clients to ensure a successful partnership. Responsibilities include communication with client contacts, training new and existing users, upselling features, providing feedback, and increasing product utilization.
Principal Customer Education Specialist responsible for planning and executing content operations and strategy to help Klaviyo customers grow their businesses. Manage content strategy, analyze customer data, ensure team meets content goals, create strategic content, collaborate with various departments, and align customer education content with overall customer experience model.
Seeking an experienced Sr. Vendor Manager to lead global vendor support strategies and manage external vendor partnerships. Responsible for overseeing performance metrics, driving continuous improvement, and aligning BPO strategies with customer service objectives. Must have 8-10 years of operational leadership and vendor management experience.
Working in Application Support to maintain crucial application systems, collaborate in teams, fix application and data issues, gain exposure to software development, testing, deployment, maintenance, and improvement, develop professionally, and grow in chosen direction.
As an Implementation Specialist at TouchTour, you will be responsible for planning, coordinating, and implementing TouchTour projects across various industries. You will act as a key advisor, troubleshooter, and ambassador for clients, ensuring the highest quality of work and client satisfaction. Additionally, you will assist in developing market strategies, training stakeholders, and collaborating with developers to enhance product features.
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