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Leads UFCU’s mortgage lending compliance and quality control program. Manages the compliance team, oversees HMDA, fair lending, ECOA, mortgage QC, advertising review, audits, examinations, remediation, regulatory change management, risk analysis, policies, procedures, training, reporting, and process improvements. Partners with Legal, Lending, Risk, Audit, regulators, and business leaders to maintain effective controls and support compliant organizational growth.

Leads lending compliance and quality control teams, oversees regulatory change management, monitoring, testing, audits, examinations, issue remediation, and policy development. Advises business leaders on mortgage or consumer lending requirements, evaluates compliance risk, reviews communications, and translates regulations into practical controls and processes. Manages stakeholders, regulatory inquiries, corrective actions, and continuous improvement of the credit union’s compliance management program.

Performs mortgage quality control reviews before and after closing, portfolio and declined-loan reviews, investor and vendor QC responses, regulatory compliance checks, reporting, defect tracking, and process documentation. Manages vendor oversight, supports builder approvals, interprets Fannie Mae, Freddie Mac, ECOA, and HMDA requirements, and provides guidance and training recommendations to junior staff and internal partners.

Provides personalized investment and retirement planning to members, non-members, and employees. Analyzes financial goals, recommends investment strategies and products, manages client relationships, prospects for new business, meets sales quotas, conducts financial seminars, trains branch teams, and maintains compliance with FINRA, SEC, broker-dealer, and applicable financial regulations.