Top Finance Jobs

Process high-volume loan applications while meeting quality and compliance standards. Communicate with customers through inbound and outbound calls, email, and fax to verify information, request documentation, resolve issues, and maintain accurate account records. The role includes a three-week training program and requires strong communication, empathy, adaptability, multitasking, technology comfort, and the ability to work remotely.

Supervise loan processing representatives by managing performance metrics, reviewing quality reports, coaching employees, conducting meetings and performance reviews, identifying improvement opportunities, and supporting hiring and onboarding. The role requires leadership experience in financial services or loan operations, strong communication skills, and the ability to motivate employees and handle high-pressure situations.

Support Small Business Collections by managing email case queues, UCC filings, legal fee and write-off processing, manual skip tracing, maintaining dialer metrics, executing payments, and improving processes. Collaborate with leadership and cross-functional teams to ensure accurate, auditable records and timely completion of daily, weekly, and monthly tasks.

Lead and develop underwriting supervisors and team leads to ensure consistent, high-quality SMB loan decisioning. Set operational strategy, manage capacity and workforce planning, drive metrics and cross-functional initiatives, serve as escalation for complex decisions, and partner with Credit, Risk, Compliance, and Product to improve policies and processes.

Perform month-end close, prepare financial statement analyses, reconcile bank and general ledger accounts, and review GL transactions. Drive process improvements and automation, assist internal/external auditors, and support ad hoc accounting projects while standardizing procedures.

Lead and manage Small Business collections operations across early, mid, and late stages. Oversee senior leads, leads, and representatives; set goals, execute strategies, identify process improvements, coach staff, and partner with cross-functional teams to balance collections with customer relationships and regulatory compliance.

The CRA Officer leads the bank's CRA program, developing strategic plans, managing compliance, overseeing community relationships, and ensuring regulatory adherence.