Top Tech Jobs & Startup Jobs in Portugal

As a Customer Support Strategy Associate, you will analyze customer support data, identify trends, and implement process enhancements to improve the quality and efficiency of the customer support services. Collaborating with cross-functional teams, you will monitor KPIs, optimize customer complaint processes, and produce performance reports to enhance overall customer satisfaction.

The Solution Architect at Zuora leads the design and architecture of Zuora solutions, managing client business requirements and ensuring successful implementations. Responsibilities include creating solution designs, validating architecture against business needs, reviewing technical deliverables, and engaging with project sponsors. Expertise in enterprise-level consulting and project execution is essential, along with strong communication and leadership skills.

The Protocol Integrations Engineer will interface with high-profile development teams, assist with project specifications, manage onboarding processes, iterate on developer experience, and create proofs of concept showcasing the technology.