Top Tech Jobs & Startup Jobs in Lisbon

Provide customer support for business travel through chat, calls, and email. Handle air, rail, hotel, car, and other travel bookings; resolve urgent issues; guide users on Navan self-service tools; meet SLAs and performance metrics; maintain supplier and destination knowledge; follow policies; and provide feedback to internal product and operations teams.

Provides business travel support through chat, calls, and email, handling air, rail, hotel, and car bookings. Assesses traveler needs, resolves urgent issues, meets service-level expectations, guides users on Navan self-service tools, follows global policies, and shares feedback with internal teams. The role requires strong communication, empathy, multitasking, travel-industry expertise, GDS proficiency, and availability for rotating shifts.

Design, deliver, and operate Cloudflare’s observability platforms, focusing on metrics and alerting systems. Solve scaling challenges in distributed services, research new technologies, support open-source initiatives, and participate in on-call rotations. The role requires software engineering expertise, distributed systems design, Linux, databases, Prometheus-based tooling, networking knowledge, and strong communication skills.

Develops creative strategies for client briefs, translating business objectives, brand challenges, research, cultural trends, and consumer insights into compelling creative platforms. Writes creative briefs, strategic narratives, and client presentations; partners with creatives, analysts, account teams, project managers, and clients throughout campaign development. Provides strategic guidance, quality control, stakeholder management, and support for full-funnel, brand-led, multi-channel campaigns.

Supports expense management and Corporate FP&A through budget-versus-actual analysis, forecasting, annual budgeting, long-range planning, monthly close activities, accruals, financial modeling, reporting, and executive presentations. Partners with Accounting, Finance leadership, and business stakeholders to explain variances, improve forecast accuracy, administer expense platforms, and identify AI and automation opportunities. The role also handles ad hoc financial analysis and projects.

Investigate emerging fraud patterns and modus operandi across merchants by analyzing large-scale transactional data with SQL, R, and Python. Collaborate with Data Science, Product, Engineering, Risk Operations, and Account Management to develop and improve fraud-detection tools. Monitor detection performance, identify gaps and drift, translate findings into actionable insights, and document methodologies. The role supports fraud prevention, detection accuracy, and merchant performance.

Qualify prioritized leads through phone calls, email, and social media; assess business fit and timing; schedule qualified meetings with Field Sales representatives; confirm and remind merchants; maintain accurate CRM records; follow up on promising leads; close unsuitable leads with clear reasons; and track the quality and commercial impact of generated opportunities.

Develop advocacy content and demos for service management, DevOps, observability, incident response, and operational automation. Act as a subject matter expert, partner with engineering teams, engage open-source communities, deliver talks and workshops, create documentation and media, develop integrations, and provide product feedback. Requires production systems experience, incident response expertise, programming or scripting skills, cloud and container familiarity, and at least two years of technical storytelling experience.

Manage office administrative operations and front-desk reception; enforce security protocols; coordinate vendors, events, internal communications, and local culture initiatives; partner with People, Inclusion, IT, legal, and executive teams; streamline local processes and support branding and office projects.

Client-facing implementation and advisory role managing strategic UK customers to optimize cash, treasury, payments and finance workflows. Drive product adoption, quantify ROI, translate finance ecosystems into scalable workflows, collaborate cross-functionally, and identify growth opportunities while acting as voice of the customer.

Leads measurement and product marketing for eight enterprise AI platforms. Builds shared KPI, taxonomy, scorecard, data-quality, and value-realization frameworks; translates usage and outcome data into executive insights and investment guidance. Oversees positioning, internal launches, campaigns, enablement, adoption, and audience segmentation. Partners across product, engineering, data, communications, and business teams while building and managing teams responsible for analytics, marketing, and communications.