Top Operations Management Jobs in Lisbon

The Manager will oversee global territory governance, customer lifecycle coverage mapping, system data accuracy, and analytics for incentive structures, collaborating cross-functionally to support sales growth.

Own and operate conversational AI systems in production, optimize prompts and flows across chat and voice, monitor performance and run experiments (A/B tests), integrate AI tooling, and collaborate cross-functionally to improve auto-resolution, accuracy, and customer effort scores.

Manage HRIS, ATS, and people operations systems, ensuring global HR compliance, and coordinating payroll. Oversee the employee lifecycle between onboarding and offboarding.

Build and maintain the Customer Success operational foundation: administer CS tech stack (HubSpot, Front, Monday), design workflows and onboarding, implement automation and AI efficiencies, create reporting dashboards and capacity models, define and track CS KPIs, and document cross-functional processes to scale the CS team.

Manage legal ops workflows to ensure fast responses via Jira, coordinate global regulatory filings, handle end-to-end signatures in DocuSign, maintain document repositories, and track lease and corporate documentation while liaising between Spanish-speaking teams and global partners.

Lead Joom's global payments strategy: select and onboard regional payment methods, negotiate and contract with payment partners, design PSD2-compliant merchant payouts, track payment/refund metrics, maintain payment system relationships, and oversee technical integration and scaling of payment solutions across markets.

The Product Operations Manager drives clarity and efficiency across product teams by leveraging data insights, aligning cross-functional operations, and enhancing processes for product launches.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

As a Strategy & Ops Manager, you'll tackle complex business challenges, drive data-driven insights, and coordinate multi-functional teams to achieve strategic goals in the FinTech sector.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Manage day-to-day retail B2B operations and partner accounts across Europe, drive operational excellence, map and maintain SOPs, run performance reviews, build stakeholder relationships, and lead process-improvement projects to scale offline supply chain operations.

Support the SVP of Sales & Partnerships by building commercial operations: prepare proposals, RFPs, and meeting materials; coordinate inputs; track next steps; organize templates and case studies; use CRM data, reporting, and AI tools to speed research and drafting; ensure commercial work is prepared, organised, and moving forward.

Partner with EMEA sales leadership to drive forecasting, territory planning, pipeline management, and regional GTM execution. Lead AI and automation adoption, optimize sales processes, and provide data-driven insights using Salesforce and BI tools. Act as regional SME for sales tech stack and represent regional needs in global forums.

Lead operational oversight for Process Science CI projects, ensuring timely delivery, cross-functional coordination (Manufacturing, QA, Regulatory, Supply Chain), risk identification, budget tracking, and stakeholder communication. Advise Process Science leadership, drive accountability, and support prioritization and continuous improvement within pharmaceutical development and manufacturing contexts.

Lead and grow a global GTM Operations team for Autodesk Education. Drive operational excellence across product launches, customer verification, sales enablement, data governance, and reporting. Design scalable processes, partner cross-functionally, translate data into insights, and lead strategic initiatives while balancing hands-on execution and change management.

The Director of People Operations will establish systems and infrastructure for managing People operations at scale, addressing operational challenges in a globally distributed environment.

Lead day-to-day delivery and client partnership for Google’s Hardware CRM and Onsite programs. Coordinate cross-functional CRM and Onsite teams, manage delivery planning, reporting, risks, and stakeholder communication. Ensure projects, campaigns, and launches are delivered on time and to quality standards while driving continuous improvement in operational processes and governance.

The Manager of Data Operations leads a team to ensure high-quality data delivery, implements process improvements, and collaborates with cross-functional teams to enhance product development.

Lead cross-functional EOR operations projects from ideation to execution, improve operating mechanisms, drive alignment and adoption, implement AI-enabled improvements, own recurring operational reporting, support audit/compliance activities, and partner with Product, Legal, Finance, and CS to enable scalable execution across EOR domains.

Lead global card program roadmap and launches (virtual and physical), manage issuer/processor/manufacturer relationships, integrate digital wallets (Apple/Google Pay), oversee card supply chain and vendors, negotiate commercial agreements, build SOPs and scalable operations, drive GTM with Product and Growth, and monitor performance through data-driven analysis.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Lead international product launches and design scalable VAT/GST tax workflows, combining process design, automation (RPA, SQL, AI agents), SOPs, and cross-functional coordination to support compliance and scale global operations.

The Marketing Operations Manager will optimize enterprise marketing infrastructure, manage campaign operations and attribution, and ensure lead management within HubSpot, enhancing marketing performance and data integrity.