Top Operations Management Jobs in Lisbon

Own global Talent Acquisition operations while improving processes, systems, reporting, governance, and candidate experiences. Lead TA transformation, AI and digital enablement, operational excellence, change adoption, and strategic programs such as early careers and talent pipelining. Partner with recruiters, hiring managers, TA leadership, PX, IT, Legal, Data, and senior stakeholders to deliver scalable, compliant, data-driven hiring practices.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns Nebius’s global third-party logistics warehouse network and partner performance. Manages contracts, SLAs, operational standards, inventory accuracy, audits, compliance, costs, incident resolution, onboarding, exits, and continuous improvement across external warehouses. Coordinates with logistics, transport, planning, IT, security, procurement, legal, and project teams while leading 3PL specialists and conducting regular site visits.

Leads customer pricing strategy, annual price-increase performance, cohort-based retention reporting, churn analytics, and revenue operations data integrity across four business units. The role coordinates with finance, billing, sales, marketing, business systems, and operational leaders to optimize pricing, reconcile forecasts, improve dashboards, and connect CRM, quoting, and billing data. It also manages and develops a Pricing Analyst.

Leads the strategy, roadmap, tooling, governance, and 24x7 delivery of monitoring and observability services. Builds and manages a Hyderabad-based L1 observability/NOC team, standardizes runbooks and dashboards, improves alerting and event correlation, manages SLAs and escalations, and ensures compliance with GxP, ITIL, cybersecurity, audit, and resilience requirements. Drives automation, AIOps, operational analytics, service reviews, workforce planning, and continuous improvement across critical medical-device, patient-facing, SAP, cloud, and infrastructure services.

Own a portfolio of international B2B software customers from contract signature through onboarding, go-live, hypercare, and steady state. Lead customer implementation projects, integrations, configuration workshops, cross-functional rollouts, adoption initiatives, and L2+ support. Coordinate customers, engineering, product, partners, and suppliers while managing timelines, risks, feedback, renewals, and expansion signals. Help standardize and automate customer operations using AI tools.

Own a portfolio of German-speaking B2B software customers from contract signature through onboarding, go-live, hypercare, and steady state. Lead technical implementation projects, integrations, configuration workshops, stakeholder coordination, adoption, L2+ support, and risk escalation. Partner with Product, Engineering, Sales, and Account Management to resolve issues, gather feedback, identify expansion and churn signals, and improve customer operations playbooks using AI.

Leads multiple operations teams and managers, overseeing client relationships, service-level agreements, profitability, staffing, training, performance management, compliance, and continuous improvement. The role maintains revenue and margins, resolves employee and operational issues, coordinates cross-functional support, manages strategic vendor relationships, supports business development, and conducts client and operational reviews. Strong English proficiency, leadership, communication, process improvement, and flexible scheduling are required.

Own end-to-end go-to-market programs across RevOps, Sales, Marketing, and Customer Success. Develop plans, milestones, dependencies, and risk management processes; align stakeholders; drive accountability; and measure outcomes using data. The role requires strong cross-functional leadership, analytical abilities, communication skills, organization, and the ability to manage multiple complex initiatives while improving commercial processes.

Own and improve marketing operations through HubSpot automation, lifecycle journeys, email campaigns, database management, data-quality controls, lead scoring, dashboards, attribution, and funnel analysis. Partner with RevOps, Sales, and Product to improve CRM integrity, campaign performance, sales handoffs, and pipeline contribution. Conduct QA, deliverability monitoring, A/B testing, and marketing analytics while introducing tools and reusable processes that increase productivity and reduce errors.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Supports global Sales and GTM teams by designing territories and segmentation models, managing forecasting, pipeline inspection, quotas, compensation, fiscal planning, and sales technology systems. The role leads cross-functional projects, documents requirements, improves sales processes, maintains data integrity, manages vendors, and provides analytical insights to leadership across EMEA and APAC.

Own marketing execution and measurement across two brands. Publish and adapt approved content across social, podcast, and video channels; manage launches, community responses, awards submissions, production tracking, QA, HubSpot data hygiene, dashboards, and recurring reports. Maintain marketing systems and automate repeatable workflows with AI while ensuring links, tracking, assets, and schedules are accurate.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Own the execution layer for firm leadership by managing priorities, inbound requests, operating rhythms, decision support, stakeholder coordination, and initiative delivery. The role will implement AI-enabled workflows, prepare concise briefings, track commitments, anticipate risks, and ensure timely follow-through across partners, lawyers, business services, and external stakeholders. It requires strong judgment, discretion, systems thinking, and the ability to operate independently in a complex professional-services environment.

Leads global HR operations, managing the HR operations team, HRIS, payroll, benefits, compliance, audits, employee data, and local HR support for Germany or Portugal. Oversees labor-law compliance, vendor coordination, reporting, HR projects, system improvements, automation, and policy implementation across international hubs. Partners with Finance and stakeholders to improve processes, maintain accurate records, and support workforce decision-making.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

The Manager of Data Operations leads a team to ensure high-quality data delivery, implements process improvements, and collaborates with cross-functional teams to enhance product development.

Manages clinical operations, staff workload, project delivery, regulatory compliance, client expectations, budgets, recruiting, and team development for medical device clinical programs. Coordinates clinical, biostatistics, and data management activities; supports proposals, business development, conferences, process improvement, and regulatory inspections. Requires knowledge of clinical trial processes, medical device development, global regulations, and Good Clinical Practices.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.