Top Operations Management Jobs in Lisbon

Leads the strategy, roadmap, tooling, governance, and 24x7 delivery of monitoring and observability services. Builds and manages a Hyderabad-based L1 observability/NOC team, standardizes runbooks and dashboards, improves alerting and event correlation, manages SLAs and escalations, and ensures compliance with GxP, ITIL, cybersecurity, audit, and resilience requirements. Drives automation, AIOps, operational analytics, service reviews, workforce planning, and continuous improvement across critical medical-device, patient-facing, SAP, cloud, and infrastructure services.

Oversee the technical and operational performance of biomass plants across Portugal. The role focuses on asset availability, reliability, efficiency, safety, compliance, maintenance strategies, performance analysis, corrective actions, and continuous improvement. Responsibilities include technical oversight across the asset lifecycle, coordinating projects and multidisciplinary teams, developing procedures, troubleshooting issues, supporting asset integrity, and providing guidance to operational teams through regular facility visits.

Leads market and customer intelligence strategy for Mastercard’s Advanced Analytics business. Designs Voice of Customer programs, conducts market, competitor, industry, and ecosystem research, evaluates partnership and acquisition opportunities, and develops executive strategy materials. Translates insights into product, investment, and commercial priorities while supporting cross-functional initiatives and building scalable market intelligence frameworks and capabilities.

Lead and scale hardware procurement for pan‑European EV infrastructure: manage a small team, own multi‑million budgets, negotiate suppliers, audit facilities, build RFQs and TCO models, launch new energy storage/grid‑edge projects, and implement centralized sourcing governance and automated workflows to keep supply aligned with deployment targets.

Lead Data & Analytics strategy, governance, platform enablement, roadmap planning, resource allocation, use-case prioritization, onboarding training, and project execution. The role manages analytics portfolios and backlogs while coordinating closely with business stakeholders and representatives across the hub.

Leads multiple operations teams and managers, overseeing client relationships, service-level agreements, profitability, staffing, training, performance management, compliance, and continuous improvement. The role maintains revenue and margins, resolves employee and operational issues, coordinates cross-functional support, manages strategic vendor relationships, supports business development, and conducts client and operational reviews. Strong English proficiency, leadership, communication, process improvement, and flexible scheduling are required.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Own the execution layer for firm leadership by managing priorities, inbound requests, operating rhythms, decision support, stakeholder coordination, and initiative delivery. The role will implement AI-enabled workflows, prepare concise briefings, track commitments, anticipate risks, and ensure timely follow-through across partners, lawyers, business services, and external stakeholders. It requires strong judgment, discretion, systems thinking, and the ability to operate independently in a complex professional-services environment.

Leads global HR operations, managing the HR operations team, HRIS, payroll, benefits, compliance, audits, employee data, and local HR support for Germany or Portugal. Oversees labor-law compliance, vendor coordination, reporting, HR projects, system improvements, automation, and policy implementation across international hubs. Partners with Finance and stakeholders to improve processes, maintain accurate records, and support workforce decision-making.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

The Manager of Data Operations leads a team to ensure high-quality data delivery, implements process improvements, and collaborates with cross-functional teams to enhance product development.

Manage legal ops workflows to ensure fast responses via Jira, coordinate global regulatory filings, handle end-to-end signatures in DocuSign, maintain document repositories, and track lease and corporate documentation while liaising between Spanish-speaking teams and global partners.

Manages clinical operations, staff workload, project delivery, regulatory compliance, client expectations, budgets, recruiting, and team development for medical device clinical programs. Coordinates clinical, biostatistics, and data management activities; supports proposals, business development, conferences, process improvement, and regulatory inspections. Requires knowledge of clinical trial processes, medical device development, global regulations, and Good Clinical Practices.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Lead international product launches and design scalable VAT/GST tax workflows, combining process design, automation (RPA, SQL, AI agents), SOPs, and cross-functional coordination to support compliance and scale global operations.

As Business Operations Manager, you'll lead the launch and scaling of Numeral's product in international markets, design tax workflows, and enhance operational efficiency through automation.