Top Operations Management Jobs in Portugal

Build and maintain the Customer Success operational foundation: administer CS tech stack (HubSpot, Front, Monday), design workflows and onboarding, implement automation and AI efficiencies, create reporting dashboards and capacity models, define and track CS KPIs, and document cross-functional processes to scale the CS team.

Manage legal ops workflows to ensure fast responses via Jira, coordinate global regulatory filings, handle end-to-end signatures in DocuSign, maintain document repositories, and track lease and corporate documentation while liaising between Spanish-speaking teams and global partners.

The Manager will oversee global territory governance, customer lifecycle coverage mapping, system data accuracy, and analytics for incentive structures, collaborating cross-functionally to support sales growth.

Senior, hands-on role managing and executing high-priority executive and personal support for the CEO. Lead and develop an administrative team (3-4 EAs plus 10-15 support staff), oversee complex calendar and travel logistics, implement SOPs and task-tracking systems, manage sensitive projects and stakeholder communications, and ensure confidentiality, responsiveness, and operational excellence across multiple countries and time zones.

The Product Operations Manager drives clarity and efficiency across product teams by leveraging data insights, aligning cross-functional operations, and enhancing processes for product launches.

Own and operate conversational AI systems in production, optimize prompts and flows across chat and voice, monitor performance and run experiments (A/B tests), integrate AI tooling, and collaborate cross-functionally to improve auto-resolution, accuracy, and customer effort scores.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

As a Strategy & Ops Manager, you'll tackle complex business challenges, drive data-driven insights, and coordinate multi-functional teams to achieve strategic goals in the FinTech sector.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Provide high-trust, in-person personal operations support to an entrepreneur and family: manage daily logistics, calendar and inbox, coordinate household and travel, handle errands, Portuguese admin, suppliers and appointments, and create systems to reduce friction and protect the principal's time.

Provide high-trust, in-person lifestyle and household operations support for an entrepreneur and family: manage daily logistics, calendar and inbox, travel planning and accompaniment, coordinate household staff and local Portuguese admin, handle errands, food and appointments, and create systems to remove friction and protect the principal's time.

Lead Joom's global payments strategy: select and onboard regional payment methods, negotiate and contract with payment partners, design PSD2-compliant merchant payouts, track payment/refund metrics, maintain payment system relationships, and oversee technical integration and scaling of payment solutions across markets.

Support the SVP of Sales & Partnerships by building commercial operations: prepare proposals, RFPs, and meeting materials; coordinate inputs; track next steps; organize templates and case studies; use CRM data, reporting, and AI tools to speed research and drafting; ensure commercial work is prepared, organised, and moving forward.

Lead and scale People operations: build HR systems, ensure compliance, own payroll/benefits/HRIS, design performance and career frameworks, run full-cycle hiring, and manage employee relations and onboarding.

As a Senior Manager, Internal Audit - Tech Ops, you will lead audit engagements in pharmaceutical manufacturing, driving improvements and collaborating with senior stakeholders while ensuring high-quality audits and data-driven practices.

Lead and coach a matrixed team of analysts to deliver high-quality dashboards, reports and visual analytics. Partner with business units to translate priorities into analytical requirements, manage demand and workflow, ensure governance and data quality, and collaborate with data architecture and technical teams to improve BI foundations and drive data‑driven decision making.

The Director of People Operations will establish systems and infrastructure for managing People operations at scale, addressing operational challenges in a globally distributed environment.

Manage HRIS, ATS, and people operations systems, ensuring global HR compliance, and coordinating payroll. Oversee the employee lifecycle between onboarding and offboarding.

Manage day-to-day retail B2B operations and partner accounts across Europe, drive operational excellence, map and maintain SOPs, run performance reviews, build stakeholder relationships, and lead process-improvement projects to scale offline supply chain operations.

Lead day-to-day delivery and client partnership for Google’s Hardware CRM and Onsite programs. Coordinate cross-functional CRM and Onsite teams, manage delivery planning, reporting, risks, and stakeholder communication. Ensure projects, campaigns, and launches are delivered on time and to quality standards while driving continuous improvement in operational processes and governance.

Partner with EMEA sales leadership to drive forecasting, territory planning, pipeline management, and regional GTM execution. Lead AI and automation adoption, optimize sales processes, and provide data-driven insights using Salesforce and BI tools. Act as regional SME for sales tech stack and represent regional needs in global forums.

Lead strategic projects in Supply Chain and Operations, enhancing performance and supporting growth. Drive operational excellence through data analysis and collaboration with stakeholders.

Lead cross-functional EOR operations projects from ideation to execution, improve operating mechanisms, drive alignment and adoption, implement AI-enabled improvements, own recurring operational reporting, support audit/compliance activities, and partner with Product, Legal, Finance, and CS to enable scalable execution across EOR domains.