Top Operations Manager Jobs in Detroit, MI

Manage a mortgage/consumer lending operations department of 15+ employees, oversee supervisors and operations managers, drive process improvements, ensure regulatory compliance, lead projects, support budgeting and financial accountability, handle staffing/performance decisions, and contribute to strategic planning.

Lead Sales Operations for Enterprise and SDR organizations: territory design, forecasting, KPI/reporting, process and workflow optimization, and launch/scale AI/automation for GTM. Partner cross-functionally to build dashboards, improve rep productivity, and drive scalable, data-driven sales processes.

The Mission Success Operations Manager will build and optimize processes for the Mission Success team, focusing on post-sales efficiency and customer success through automation and effective resource utilization.

Owns business-unit operating rhythms, governance, and execution mechanisms. Leads cross-functional initiatives, executive planning, business reviews, dashboards, KPI and OKR visibility, organizational improvements, communications, and collaboration practices. Partners with senior leaders to prioritize work, resolve roadblocks, translate strategy into measurable execution, and recommend corrective actions. The role also supports organizational change, knowledge management, mentorship, onboarding, and scalable team operations.

Own cross-functional business operations across HR, finance, administration, reporting, compliance, and enterprise trust. Manage onboarding, offboarding, agreements, payroll and benefits administration, hiring support, operating cadences, dashboards, metrics reconciliation, security questionnaires, vendor reviews, data processing agreements, and SOC 2 certification. Lead ambiguous priority projects end to end and build AI-powered automations and internal tools.

Lead and scale the RevOps practice as a senior, client-facing player-coach: manage a team, oversee complex Salesforce, Pardot, and HubSpot implementations and audits, resolve technical escalations, design lifecycle and data architectures, ensure delivery quality, support scoping and sales conversations, and develop repeatable processes and documentation.

Own and optimize CRM data, lead generation workflows, sales and marketing automation, lead scoring, segmentation, database enrichment, integrations, dashboards, and KPIs. Partner with sales and marketing to improve data quality, targeting, nurturing, and deal acceleration. Train teams on CRM best practices, identify process gaps, and implement workflow improvements across the go-to-market technology stack.

Leads the design, administration, and continuous improvement of Customer Success technology infrastructure, particularly Gainsight, CRM integrations, workflows, playbooks, CTAs, health scores, digital engagement, community platforms, reporting, and AI-enabled automation. Owns data quality, governance, platform health, operational readiness, and process documentation while partnering cross-functionally on segmentation, territory alignment, capacity planning, and scalable customer execution.

Owns the operational systems and workflows supporting school programs, including data integrity, roster synchronization, user accounts, dashboards, program launches, lesson publishing, teacher materials, surveys, reporting, communications, and routine support. The role partners with Product, Program, and Communications teams to improve processes, troubleshoot issues, and build scalable infrastructure for student and school experiences.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

The Revenue Operations Manager will build and scale the RevOps function, optimize HubSpot, implement revenue processes, and provide data-driven insights.

Drive sales efficiency through data analysis, KPI tracking, forecasting, and sales tool/process optimization. Build dashboards, model forecasts, support deal desk, and work cross-functionally to remove friction and scale sales operations.

The Revenue Operations Manager will enhance revenue performance, streamline systems, ensure data quality, and drive cross-functional collaboration to support Allium's growth.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Manage and optimize Revenue Operations, enhancing processes across Sales, Marketing, and Customer Success to improve productivity and forecasting accuracy.

The Revenue Operations Manager will lead GTM technology infrastructure and Deal Operations, managing a team to enhance Salesforce implementations, optimize CPQ systems, and drive cross-functional collaboration to achieve revenue efficiency.

Owns Pathpoint’s customer communications and AI systems, including Customer.io, Front, Dialpad, production AI agents, Salesforce, SQL, and n8n automations. Responsibilities include platform administration, lifecycle messaging, telephony insights, AI workflow development, integrations, quality evaluation, guardrails, staged rollouts, campaign targeting, and performance measurement. The role requires independent systems ownership, troubleshooting, process improvement, and cross-functional collaboration across business operations and go-to-market teams.

Own the revenue operations infrastructure supporting the full funnel from first touch through closed-won. Manage HubSpot and connected tools, CRM architecture, workflows, integrations, data hygiene, lead routing, enrichment, scoring, reporting, attribution, pipeline analytics, and forecasting data. Build scalable marketing workflows, playbooks, and automation while enforcing data quality and driving adoption across marketing, sales, and finance.

Leads Technical Operations Support, managing advanced Tier-2 support, incident command, escalation management, service restoration, production diagnostics, and controlled remediation. Establishes operational standards, develops team capabilities, coordinates major incident response, partners with engineering and SRE teams, manages vendor escalations, and drives continuous improvement. The role requires participation in a structured 24x7 on-call model.

Leads insurance customer operations across policy servicing, process optimization, audit readiness, technical issue triage, and regulatory compliance. Partners with Product, Engineering, Compliance, CX, and carrier teams to improve workflows, resolve incidents, support product launches, and maintain operational controls. Manages and mentors operations staff, builds performance dashboards, drives quality initiatives, and oversees cross-functional projects and compliance-sensitive processes.

Own underwriting operations from submission intake through policy issuance, servicing, renewals, commissions, and dividends. Lead a distributed operations team, manage capacity, training, quality assurance, audits, SLAs, and performance metrics. Improve broker experience, data integrity, automation, and cost per bound submission. Partner with Product to develop operational solutions, drive adoption, and measure results. Ensure accurate policy processing, reconciliation, documentation, and timely resolution of outstanding items and disputes.

Own and optimize an AI-driven outbound and revenue operations engine focused on qualified meetings with rural and health system decision-makers. Build target-account scoring models, AI SDR workflows, lead routing, CRM architecture, attribution, dashboards, and pipeline reporting. Partner with GTM and sales teams to improve meeting-to-pipeline conversion and adoption of AI tools. The role requires healthcare market expertise, hands-on AI development, CRM administration, SQL, and automation experience.

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.