Top Technical Support Engineer Jobs

Reposted 15 Days AgoSaved
In-Office
Norfolk, VA, USA
Junior
Junior
Cloud • Software
Provide advanced technical support for IPConfigure video management software: troubleshoot, debug, write scripts, build/configure servers, document solutions, produce knowledge-base content, and escalate bugs while occasionally supporting on-site deployments.
Top Skills: Active DirectoryAuthenticationCertificatesFirewallsIisJavaScriptLinuxLinux Command LineNetworkingRestful Web ApisSQL ServerTcpUdpWindows Server
Reposted 15 Days AgoSaved
In-Office
San Jose, CA, USA
70K-205K Annually
Senior level
70K-205K Annually
Senior level
Hardware • Semiconductor
As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.
Top Skills: GnssGpsIrigMS OfficeWindowsNtpPtpSalesforce
16 Days AgoSaved
In-Office
Reston, VA, USA
Junior
Junior
Information Technology • Software
The Technical Support Engineer provides software support to customers, managing escalations and resolving complex technical issues through diagnostics and collaboration with R&D.
Top Skills: AWSAzureConfluenceGCPGoJavaJIRALinuxSQL
16 Days AgoSaved
Hybrid
Raleigh, NC, USA
Junior
Junior
Software
As a Technical Support Engineer, you will provide technical support for Extreme products, manage service requests, and assist customers with network configurations while ensuring high customer satisfaction.
Top Skills: CitrixEthernetLanLinuxManMicrosoftRed HatSalesforceTcp/IpUnixVMwareWanWindows
16 Days AgoSaved
Remote
United States
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Software
The Senior Technical Support Engineer will provide advanced technical support, manage critical incidents, troubleshoot complex issues, and enhance product quality through root cause analysis.
Top Skills: Android)AWSAzureBash ScriptingCloudGCPJavaLinuxMobile Platforms (IosPythonRest ApiSaaSScala
16 Days AgoSaved
Hybrid
3 Locations
76K-85K Annually
Mid level
76K-85K Annually
Mid level
Software
The role involves providing technical support to customers by diagnosing issues, resolving problems, and ensuring high customer satisfaction while managing complex inquiries and collaborating with cross-functional teams.
Top Skills: AWSConfluenceJIRALinuxMicrosoft Business ApplicationsRdbmsSalesforceWindows
Reposted 16 Days AgoSaved
In-Office
Basking Ridge, NJ, USA
Mid level
Mid level
Cloud • Fintech • Financial Services
The Technical Support Engineer II will provide first-level technical support for banking technology platforms, troubleshoot issues, manage support tickets, and ensure high customer satisfaction.
Top Skills: GrafanaKibanaPostmanSplunk
Reposted 16 Days AgoSaved
Remote
USA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.
Top Skills: AWSAzureDatadogDockerGCPGrafanaKubernetesPrometheusPulumiPythonTerraform
Reposted 16 Days AgoSaved
In-Office
2 Locations
Mid level
Mid level
Artificial Intelligence • Software
The Enterprise Technical Support Engineer will provide high-level support to enterprise customers, troubleshoot complex issues, build documentation, and collaborate with teams to enhance customer experience and product improvements.
Top Skills: JavaScriptOauthPostmanPythonRest ApisSAMLScimSsoTypescript
Reposted 16 Days AgoSaved
Remote
Oregon, USA
48K-133K Annually
Junior
48K-133K Annually
Junior
Software
As a Technical Support Engineer, you will troubleshoot technical issues, develop support tools, and enhance customer experience using Laravel.
Top Skills: AngularIntercomLaravelMySQLPHP
Reposted 16 Days AgoSaved
Remote
United States
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Reposted 16 Days AgoSaved
Remote
US
Mid level
Mid level
Software
The OpenStack Technical Support Engineer resolves complex issues in large-scale customer cloud environments, focusing on OpenStack and Kubernetes. Responsibilities include troubleshooting, incident management, and coordinating cross-functional teams to drive problem resolution.
Top Skills: AnsibleCassandraCephChefDockerElasticsearchGaleraGrafanaHelmInfluxdbKibanaKubernetesMirantis Container RuntimeMySQLOpenstackPostgresPrometheusPuppetRabbitMQSaltZookeeper
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Reposted 16 Days AgoSaved
In-Office
Paeonian Springs, VA, USA
Junior
Junior
Information Technology
The role involves providing customer support, integrating products, diagnosing technical issues, and collaborating with internal teams to enhance product offerings.
Top Skills: C++MatlabPython
Reposted 16 Days AgoSaved
In-Office or Remote
7 Locations
88K-141K Annually
Senior level
88K-141K Annually
Senior level
Software • Semiconductor • Manufacturing
The Technical Support Engineer will provide support for Broadcom's mainframe products, troubleshoot complex issues, manage cases, and collaborate with teams. Responsibilities include analyzing documentation, offering customer guidance, and maintaining product knowledge.
Top Skills: AssemblerBroadcom Mainframe ProductsCicsClistCobolDfdssDfsmsFtpGdpsIbm Data StorageIpcsJclMimNetmasterRexxSdsfSmp/ESolve:AccessTcp/IpTelnetTn3270Tso/IspfUssVtamZ/OsZ/Osmf
17 Days AgoSaved
In-Office or Remote
Somerset, NJ, USA
38-45 Hourly
Entry level
38-45 Hourly
Entry level
Agency • Sales
The Technical Support Engineer provides hotline support for electrical systems, troubleshooting, coordinating with teams globally, and ensuring customer satisfaction in system operations.
Top Skills: Allen BradleyC++ExcelLinuxPcPlcSco UnixSiemensWindowsWord
17 Days AgoSaved
In-Office or Remote
6 Locations
Mid level
Mid level
Artificial Intelligence • Semiconductor • Manufacturing
Provide technical support for complex equipment malfunctions, collaborate with Field Service Operations and engineers, and develop solutions to enhance product performance.
Top Skills: ArkMicrosoft SuiteSAPVspi
17 Days AgoSaved
In-Office
3 Locations
81K-122K Annually
Mid level
81K-122K Annually
Mid level
Cloud • Software
In this role, you will provide technical support for accessibility issues, work with assistive technologies, and collaborate with product teams to enhance user experience for individuals with disabilities.
Top Skills: CSSHTMLJavaScript
17 Days AgoSaved
Remote
US
Senior level
Senior level
Software
The Senior Technical Support Engineer troubleshoots complex technical issues in Kubernetes and cloud deployments, collaborating with development teams and managing escalations for critical customer issues.
Top Skills: AnsibleChefConfiguration Management Tools (PuppetDistributed Storage SolutionsHelm)KibanaKubernetesKvmLinuxMonitoring Tools (GrafanaNagiosOpenstackPrometheus)PythonSaltShell ScriptingVirtualization Solutions (LibvirtVmware)
Reposted 17 Days AgoSaved
In-Office
New York, NY, USA
Entry level
Entry level
Information Technology • Financial Services
Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.
Top Skills: ExcelPowerPointWord
Reposted 17 Days AgoSaved
In-Office
5 Locations
81K-122K Annually
Junior
81K-122K Annually
Junior
Cloud • Software
As a Technical Support Engineer, you will provide expert troubleshooting, customer support, and guidance on Salesforce technology to resolve technical issues and enhance user adoption.
Top Skills: AIApexCSSHTMLJavaJavaScriptLlm TechnologiesSalesforceSQL
18 Days AgoSaved
In-Office
Buffalo, NY, USA
56K-90K Annually
Senior level
56K-90K Annually
Senior level
Cloud • Information Technology • Consulting
Provide expert-level technical assistance, diagnose issues, collaborate on solutions, and enhance customer experience through effective problem-solving and documentation.
Top Skills: APIsAWSAzureDatabasesDnsFtpHTTPHttpsJSONMssqlMySQLOauthPostgresPythonRestSaas PlatformsShellWeb Servers
18 Days AgoSaved
In-Office
San Jose, CA, USA
103K-155K Annually
Senior level
103K-155K Annually
Senior level
Hardware • Software • Semiconductor
The Global Support Engineer provides advanced hardware and software support for HMI systems, troubleshooting issues, documenting workflows, and collaborating with cross-functional teams. Responsibilities include managing upgrades, equipment installation, and training field engineers while maintaining high customer satisfaction and effective communication with stakeholders.
Top Skills: Hardware SupportHmi SystemsReporting ToolsSoftware Support
Reposted 18 Days AgoSaved
In-Office
3 Locations
81K-122K Annually
Junior
81K-122K Annually
Junior
Cloud • Software
As a Technical Support Engineer at Salesforce, you'll resolve complex technical issues, provide customer guidance, and enhance the Salesforce platform experience through effective troubleshooting and support.
Top Skills: ApexCSSHTMLJavaJavaScriptSalesforceSQLTableau
Reposted 19 Days AgoSaved
Hybrid
3 Locations
60K-90K Annually
Junior
60K-90K Annually
Junior
Artificial Intelligence • Consumer Web • Wearables
The Technical Support Engineer will handle a high volume of customer support tickets, ensuring fast resolution while maintaining professional communication. Duties include documenting escalations, improving efficiency, and identifying recurring issues. The role requires a strong work ethic, resilience, and teamwork in a fast-paced environment.
Top Skills: FreshdeskIntercomPylonZendesk
Reposted 19 Days AgoSaved
In-Office or Remote
2 Locations
125K-500K Annually
Senior level
125K-500K Annually
Senior level
Software
The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.
Top Skills: Erp Solutions (NetsuiteIpaas SolutionsOracleRest ApisSap)SQL
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