Top Technical Support Engineer Jobs

The IT Support Engineer will troubleshoot tech issues, configure and deploy hardware, implement and monitor IT infrastructure, assist in office relocations, maintain user accounts, and support both proprietary and third-party software applications. An emphasis on service delivery and collaboration with a positive mindset is crucial for success.

The Application Support Engineer will enhance customer satisfaction by providing technical support, customizing the Icertis product, and managing customer relationships. Responsibilities include troubleshooting, deploying updates, defining bugs, and mentoring team members, while ensuring adherence to Agile methodologies.

The Apps Support Engineer partners with technology teams to enhance integration functions, analyzes system logic to identify issues, and recommends solutions. They document requirements, formulate systems scope and objectives for high-impact applications, and provide expertise in apps support operations.

The Associate Engineer in Tech Support at Nagarro will engage with innovative technology and handle challenging problems. The role focuses on developing solutions and improving user experiences in a dynamic work environment.

Tier III Software Support Engineer responsible for handling escalated technical issues, coordinating POS PSI implementations, and providing code deliverables. Also requires experience with Java Back End Software technology. Responsibilities include bug documentation, customer issue resolution, technical escalations, mentoring, knowledge base content creation, and more.

The Systems Support Engineer I is responsible for providing customer technical support, handling technical requests, and escalating issues. The role focuses on maintaining user uptime, improving computing experiences, and delivering exceptional customer service, all while collaborating within the team to resolve problems effectively.

The IT Support Engineer will support end users and systems, resolving issues related to hardware, software, networks, and applications. Responsibilities include troubleshooting, proactive problem resolution, support of global cybersecurity measures, and mentoring junior engineers. The role emphasizes creating a positive IT experience and maintaining strong relationships with clients.

The Application Support Engineer will provide Level 2 support for production environments, ensuring stability and resolving technical issues. Responsibilities include troubleshooting Java applications, analyzing incidents using SQL, managing UNIX processes, and collaborating with development teams for efficient issue resolution.

The Systems Support Engineer will provide support to internal team members and customers, managing incidents and problems effectively, handling tickets, monitoring performance, and maintaining technical documentation. The role involves collaborating with various teams to resolve issues and ensure high-quality service delivery.

The Systems Support Engineer is responsible for providing internal support for Red River team members and customers, handling incident and problem management, ticket escalations, performance monitoring, advanced IT troubleshooting, and maintaining technical documentation and infrastructure. This role requires strong collaborative and empathetic skills to foster client relationships and support.

The IT Applications Support Engineer is responsible for maintaining IT systems for print operations, troubleshooting technical issues, collaborating with vendors and internal teams, and enhancing system performance. The role requires monitoring print systems, supporting file transmission protocols, ensuring compliance, and preparing documentation to improve operational efficiency.

Full-time Senior IT Support Engineer role at Halcyon Financial Technology, L.P. providing executive-level user support to financial services clients on-site and remotely. Responsibilities include cloud technology adoption, system maintenance, cybersecurity, collaborating with team members, and ongoing professional development. Must have 6+ years of technical support experience, macOS and Windows Desktop expertise, and strong communication skills.

The Production Support Engineer will be responsible for managing production and test environment issues, troubleshooting incidents, and ensuring effective communication with stakeholders. The role requires collaboration with teams to perform systems monitoring and participate in the management of maintenance activities. Additional responsibilities include providing status reports, enhancing production support processes, and managing incident management tools.

Opportunity for a Trading Systems Support Engineer at Eclipse Trading in Chicago. Responsible for administration of trading IT systems and infrastructure, providing direct trading support, and improving systems and automation. Requires 5+ years of application trading support experience, Bachelor's degree in IT, and expertise in Python and Linux servers.

The System Support Engineer provides technical and engineering support to ensure reliable electric power grid operations. Responsibilities include performing engineering studies, analyzing control performance, developing operating procedures, assisting in operational report preparation, and maintaining system monitoring applications. This role also supports the ERCOT Control Room through on-call rotation.

The L3 Cloud DevOps Engineer/SRE will enhance monitoring and alerting tools, build Grafana dashboards, collaborate across teams, manage service alerts, conduct user/system monitoring, and use Python for process automation.

As a Trade Support Engineer at Akuna, you'll optimize and manage the production trading environment, support production trading activities, and troubleshoot issues. Your responsibilities will include installing applications, automating tasks, and working with various teams to enhance the trading system.