Top Technical Support Engineer Jobs

As an Elite Technical Support Engineer, you will provide expert support for cloud security products, resolving complex technical issues while engaging with premium support customers. Responsibilities include managing escalated tickets, collaborating with internal teams, and maintaining customer communications to ensure loyalty.

The Technical Support Engineer develops processes for semiconductor fabrication, analyzes test data, collaborates with design and sales teams, provides support on continuous improvement projects, and manages ongoing complex projects. They also create and present reports to both internal and external customers, requiring strong communication and project management skills.

As a Technical Support Engineer at Polly, you will handle technical escalations, assist the customer support team, document bugs, engage with customers to identify errors or feature requests, and contribute to customer satisfaction through effective communication and support. You will aid in technical implementations and ensure timely resolution of inquiries.

The Technical Support Engineer will develop new processes for semiconductor fabrication, analyze test data for specifications, and support internal and external customers on improvement projects. This role requires project management skills, communication with different teams, and occasional travel.

The Technical Support Engineer will manage customer support tickets, collaborate with product teams, enhance the Help Center, and lead technical projects focusing on critical customer issues and reporting.

The Technical Support Engineer will serve as a trusted advisor and provide full-time project support within a large government customer in Sacramento. Responsibilities include implementing and maintaining Extreme networking solutions, creating project documentation, and ensuring successful implementations through effective communication and planning.

The Deployment and Technical Support Engineer is responsible for deploying and providing solutions-based support for the ThreatConnect platform to key customers. This role involves troubleshooting, maintaining customer relationships, communication, and innovating deployment technology.

The Technical Support Engineer role involves developing and reviewing semiconductor fabrication processes, analyzing test data, providing support for continuous improvement projects, and managing complex long-term projects. The engineer will also communicate with internal and external customers and utilize experimental design techniques.

As a Systems Support Engineer, you will provide advanced technical support, manage incidents, assist with hardware and software setups, and conduct user training. Responsibilities include system maintenance, documentation, and collaboration with IT teams to resolve issues and enhance infrastructure.

The Technical Support Engineer develops processes and procedures in semiconductor fabrication, analyzes test data, collaborates with various functional areas for process improvements, and supports internal and external customers. The role involves project management, communication of process work, and sometimes requires travel to different facilities.

As a Software Technical Support Engineer, you will provide technical support to customers by troubleshooting and resolving complex issues related to enterprise video management. Your role involves building and configuring servers, documenting solutions, and collaborating with product groups to improve software. You'll communicate with customers via various platforms and may occasionally visit customer sites to resolve issues.

The Technical Support Engineer develops and reviews processes for semiconductor fabrication, analyzes test data, collaborates with various teams to recommend manufacturing changes, and provides support on continuous improvement projects. This role requires creating project documentation, managing multiple projects, and communicating effectively with customers.

The Technical Support Engineer will provide customer service, troubleshoot technical issues related to AspenTech's proprietary software, deliver training classes, and develop training materials. The role involves collaborating cross-functionally to resolve customer problems and improve product quality.

The Associate Technical Support Engineer role involves supporting customers with AspenTech Engineering software, resolving technical issues, delivering training, and contributing to product improvement based on customer feedback and insights.

The Technical Support Engineer develops processes/procedures for semiconductor fabrication, analyzes test data, collaborates with design and sales teams on manufacturing improvements, and manages continuous improvement projects while providing customer support. They present reports on project status and ensure adherence to safety protocols in a clean room environment.

The Technical Support Engineer II provides technical support to technicians and engineers, helping troubleshoot and repair complex equipment and systems. Responsibilities include coordinating with engineering, supporting customer installations, and providing field training. The role requires proactive communication and problem-solving skills.

As a Staff Technical Support Engineer, you will assist customers in resolving complex issues with Kong products, lead investigations into technical challenges, create knowledge articles, and innovate within the support team to enhance service delivery.