Top Technical Support Engineer Jobs

As a Technical Support Engineer at Cohesity, you'll support customers by resolving technical issues, collaborating with engineering teams, and developing self-service solutions.

Responsible for technical support at a specific customer, including escalations, performance metrics, installation, operation, and beta site support for hardware and software.

As a Technical Support Engineer, you'll troubleshoot issues, provide customer support, enhance documentation, and collaborate with teams to improve product and customer experience.

As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.

The Associate Technical Support Engineer resolves technical issues for customers, improves customer experience through troubleshooting, and collaborates with the engineering team, focusing on Tanium's platform.

Manage long-term customer integrations, coordinate between customers and engineering, triage and debug issues (logs, cURL/Postman), maintain project trackers and documentation, deliver training, meet SLAs, participate in on-call rotation, and submit bug reports and feature requests.

The Technical Support Engineer will resolve escalated technical issues, diagnose problems, develop internal tools, and collaborate with various teams to improve customer support processes.

The Senior Technical Support Specialist provides advanced troubleshooting, tool development, and customer consulting, serving as a key liaison between clients and internal teams.

As a Technical Support Engineer, you'll solve customer issues with integrated security systems, collaborate with teams, and support product launches while improving onboarding and issue tracking.

The Technical Support Engineer will translate technical issues for customers, troubleshoot and resolve complex problems, and collaborate with engineering teams in fast-paced environments.

The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.

As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.

As a Senior Technical Support Engineer, you will provide expert support to top-tier customers, troubleshoot technical issues, collaborate across teams, and mentor fellow team members.

The Technical Support Engineer will provide technical assistance to customers, manage customer cases, collaborate with teams, and solve product-related issues.

The role involves providing technical support for AspenTech's APC software, troubleshooting customer issues, delivering training, and collaborating across teams to improve customer relations and product quality.

Provide technical support and escalation management for customer etch/PVD equipment, including installations, calibration, Alpha/Beta site testing, ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and field implementation while supporting field engineers and driving improvement programs.

As a Technical Support Engineer I, you will respond to calls, troubleshoot software issues, assist with installations, and document customer tickets.

Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.

Provide technical support, troubleshoot complex networking issues, maintain customer communication, and collaborate with engineering teams for resolutions. Participate in on-call rotations and improve service metrics.

The Sr. Technical Support Engineer provides technical support and training for AspenTech products, ensuring customer satisfaction and product usage through troubleshooting, consultations, and pre-sales activities.

Provide escalated technical support for KLA equipment, diagnose and troubleshoot optical/electro-mechanical and software systems, collaborate with field teams, travel worldwide (40-70%), create technical documentation, support installations/upgrades, and deliver technical training.

As a Technical Support Engineer, you will support Maddox employees using Odoo ERP and other business systems, troubleshoot issues, and enhance overall technology experience.

As a Technical Support Engineer, you'll ensure system performance, handle support requests, troubleshoot issues with Python and SQL, and collaborate with teams to improve robotic solutions.

The Technical Support Engineer provides high-level support for Microsoft Dynamics ERP systems, resolving issues, troubleshooting, and collaborating with clients to enhance service delivery.

As a Technical Support Engineer, you'll troubleshoot issues, provide user support, implement fixes, and enhance customer experience through feedback and process improvements.