Top Technical Support Engineer Jobs

The Technical Support Engineer will support customers using proprietary products, respond to inquiries, manage cases, and collaborate with Quality Assurance and Development teams.

The Mainframe Technical Support Engineer provides omni-channel support, resolves customer issues, and promotes product adoption while adapting to change and enhancing their technical knowledge.

Join Nedap Retail as a Technical Support Engineer managing technical escalations and supporting the iD Cloud platform with strong collaboration and documentation skills.

The Technical Support Engineer manages system inspections, troubleshooting, maintenance for AVR systems, provides technical support, and ensures safety compliance.

The Technical Support Engineer provides technical assistance on applications, troubleshooting connectivity issues, and coordinating solutions with internal departments to enhance customer experience.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

Provide customer support and training on AspenTech supply chain solutions, troubleshoot technical issues, and develop training materials while collaborating with cross-functional teams to enhance customer satisfaction.

The Senior Technical Support Engineer will troubleshoot technical issues, manage client deployments, and drive operational efficiencies while supporting healthcare technology solutions.

Provide technical support for CloudReady to US and European education and enterprise customers by troubleshooting issues, managing cases, and ensuring customer satisfaction.

The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.

The Technical Support Engineer provides customer support for Accela's solutions, troubleshooting issues, documenting solutions, and collaborating with teams to ensure customer satisfaction.

Lead the L2 technical support team; manage service requests, install software and hardware, document processes, and support end-user systems.

The Senior Staff Technical Support Engineer will troubleshoot issues, ensure proper deployment of Vocera solutions, and provide excellent customer service while mentoring junior members.

The Technical Support Engineer will troubleshoot complex customer issues, provide technical support, collaborate with teams, and contribute to product improvements and documentation.

As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.

As a Technical Support Engineer at Orb, you'll resolve customer issues, collaborate with cross-functional teams, enhance support processes, and become an expert on the billing platform, thereby improving customer experience and operational efficiencies.

The role involves leading enterprise integrations of the Polygon Open Money Stack, managing technical customer relationships, troubleshooting API issues, and conducting quarterly business reviews.

The Technical Support Engineer diagnoses complex technical problems related to optics, lasers, and electronics, facilitates solutions, and supports new product introductions. Travel is required 30-60%.

Provide hands-on technical support to customers: troubleshoot, reproduce, debug, and resolve issues; run Zoom sessions; educate customers; support sales and customer success; collaborate with developers to identify defects and shape product improvements; improve serviceability, tooling, and knowledge bases; analyze install base risk; and participate in on-call/rotational off-hours support.

Provide customer-facing technical support for an AI-powered code review platform: troubleshoot, reproduce, and resolve complex issues; educate customers; run calls; collaborate with developers to fix defects; improve serviceability and tooling; support sales and customer success motions; and contribute to knowledge bases and continuous improvement.

The Systems Support Engineer will manage technology experiences, support user requests, oversee network and access control systems, and coordinate with vendors. Responsibilities include troubleshooting, user setup, network maintenance, and ensuring all tools are functional for team success.

The Systems Engineer supports IT operations by resolving server, desktop, and network issues, manages service requests, and communicates with clients.

The Technical Support Engineer provides expertise in machine issue resolution, supports local teams and customers, performs data analysis, and drives continuous improvement at ASML. Responsibilities include technical support, coordination of service actions, and machine health monitoring.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Provide technical support for Tenable vulnerability and compliance products, troubleshoot customer environments, analyze scan/log results, recreate issues for engineering, produce knowledge articles, and collaborate across teams to resolve and escalate complex security problems.