Top Support Engineer Jobs

As a Support Engineer, you will tackle complex network tickets, support customer networks remotely, and collaborate closely with the engineering team to enhance product offerings.

Investigate fleet issues and perform root-cause analysis using vehicle logs; curate datasets; create and run simulation scenarios; report findings to autonomy teams; build documentation and knowledge base; support testing and escalation to improve AV safety and functionality.

The Associate Customer Support Engineer will provide installation, maintenance, and repair services for lab equipment, ensuring customer satisfaction and compliance with safety protocols.

As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.

As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.

Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.

Provide technical support to customers via chat, email, and phone; troubleshoot networking and application performance issues; collaborate with senior engineers; maintain tickets, documentation, and runbooks; test releases and report bugs.

As an IT Support Engineer, you will troubleshoot various devices, manage ticket lifecycles, and ensure compliance in a FedRAMP environment.

The Developer Support Engineer role involves assisting developers in integrating RevenueCat SDK, resolving issues, and enhancing the developer experience through collaboration and tool development.

As a Full Stack Java Support Engineer, you'll monitor applications, troubleshoot issues, manage incidents, and support engineering teams, focusing on customer satisfaction while implementing improvements.

Support and maintain financial systems, manage incident resolution, analyze data issues, and mentor junior support staff.

The Senior Support Engineer provides advanced application support for P&C insurance systems, ensuring performance and stability. Responsibilities include troubleshooting, incident management, collaboration with business users, and mentoring junior engineers.

As a Tier 3 Support Engineer, you'll manage complex networking environments, troubleshoot advanced IT issues, mentor junior staff, and assist clients with infrastructure upgrades and strategic implementations.

Act as an escalation point for support, manage complex network environments, diagnose outages, and implement infrastructure changes while documenting procedures.

Support and sustain enterprise applications, troubleshoot issues, ensure system reliability, and collaborate with teams to improve operational efficiency. Participate in on-call support as needed.

As a Process Support Engineer, you'll guide semiconductor products through their lifecycle, providing customer support, troubleshooting, and process optimization, while working closely with R&D teams.

The Signature Support Engineer provides high-level customer support for Salesforce's most strategic accounts, troubleshooting technical issues, advocating for customer priorities, and ensuring satisfaction through proactive monitoring and problem resolution.

The Controls Support Engineer provides on-site and remote support for automated material handling solutions, focusing on troubleshooting PLC systems, incident management, and optimization, while traveling frequently to customer sites.

Responsible for developing and supporting backend services for a Unified Provider Payment Platform using Java and Spring Boot, while providing production support and ensuring reliability of payment workflows.

The Production Support Engineer manages incidents and problems for Identity Management capabilities, performs production deployments, and collaborates to improve application stability. Requires developing Linux scripts and after-hours support.

The Clinical Support Engineer is responsible for installation, maintenance, support, and testing of neuro|mate robots, providing customer support, and conducting training while traveling domestically and internationally.

Develop procedures for new products, solve engineering issues, collaborate with manufacturing and quality teams, and lead beta testing efforts.

Support Engineers provide technical support for customers, troubleshoot complex issues, assist with onboarding, and improve internal processes and documentation.

As a Premier Support Engineer, you'll resolve complex cloud issues, develop telemetry dashboards, and guide enterprise customers in enhancing software effectiveness and stability.

Responsible for software development and maintenance of claim processing solutions, ensuring quality and compliance with corporate policies. Communicates with teams and performs routine program maintenance.