Top Support Engineer Jobs

Serve as primary customer contact for lab automation robotics, handling case management for software and hardware. Troubleshoot, debug and deploy integration code, collaborate with field service and software teams, document issues, run case review meetings, meet response and KPI targets, and improve customer systems and processes.

The role involves developing and managing ESM capabilities for Electronic Warfare systems, performing systems engineering tasks, and leading technical teams in a collaborative environment.

The Senior Principal II Production Support Electrical Test Engineer leads electrical engineering support and testing for the PGM product line, develops test procedures, troubleshoots production issues, and ensures compliance with quality standards while collaborating with cross-functional teams.

Onsite deskside support technician providing hardware and software support for HP/Dell laptops and desktops, IMAC activity, system imaging and setup, hardware replacement, network printer/IP troubleshooting, inventory and equipment disposal, and customer-facing support.

Provide Level 2 application support for production applications: troubleshoot incidents, perform root cause analysis, maintain and enhance systems using UNIX/Shell scripting and Oracle/PL-SQL, work with Autosys, follow ITIL processes, and collaborate with stakeholders in the investment banking domain.

Design, operate, and troubleshoot enterprise LAN/WAN/WLAN and data center networks. Maintain routing/switching, firewalls (Palo Alto), F5 load balancers, wireless infrastructure, automation (Python/Ansible), monitoring, incident response, upgrades, and 24x7 support with cross-team collaboration.

As a Customer Support Engineer, you will troubleshoot technical issues, engage with customers, identify bugs, and provide feedback to improve products, all while being backed by a responsive engineering team.

The Technical Customer Support Engineer Tier II supports product installation, troubleshooting, and customer interaction, ensuring optimal product functionality and exceptional service.

Support clients' IT environments by providing Level 2 help desk support, resolving technical issues, and assisting in IT projects and configurations.

As an IT Support Engineer, you will provide Tier 2 helpdesk support, manage Microsoft 365 environments, configure networking components, assist with Azure administration, troubleshoot hardware and software issues, and participate in IT projects while ensuring client satisfaction.

Support Engineers manage customer support requests, troubleshoot issues, perform diagnostics, and ensure effective communication with technical teams while contributing to knowledge base improvements.

Provide remote support for EBS applications, troubleshoot issues, configure Oracle ASCP modules, and lead implementations while ensuring project delivery.

The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.

The Customer Support Engineer diagnoses, troubleshoots, and repairs complex equipment while ensuring customer satisfaction and optimal equipment performance.

The Customer Support Engineer performs troubleshooting, diagnosis, and repair of complex equipment, ensuring customer satisfaction through effective communication and problem-solving. They manage inventory, prepare reports, and assist installation teams, working largely onsite at customer locations.

The Application Support Engineer I resolves application issues, supports business operations, and follows established procedures while gaining exposure to enterprise systems.

As a Full Stack Java Support Engineer, you'll monitor applications, troubleshoot issues, manage incidents, and support engineering teams, focusing on customer satisfaction while implementing improvements.

Provide technical support for TruTops CAD/CAM software via phone and onsite visits, consult customers on system design and maintenance, troubleshoot software issues, report technical findings, liaise with engineers and programmers, work with minimal supervision, and travel up to 15% across North America (some international).

Provide cloud platform support and troubleshooting with emphasis on AWS, Linux, and Cloud Foundry. Role requires extensive IT experience and relevant degree or equivalent.

Provide cloud platform support leveraging AWS, Linux, and Cloud Foundry. Candidate must have extensive IT experience (7+ years) and relevant platform-specific experience to troubleshoot, maintain, and support cloud environments.

Design, test and support Microsoft-based Unified Communications solutions with focus on SIP testing and PSTN interworking. Perform deployment, integration, SDLC and project lifecycle activities, participate in design and architecture reviews, and collaborate in a global delivery, multi-stakeholder environment.

Design, develop, test, deploy and support Microsoft Unified Communications solutions. Create high-level design artifacts, deliver code for modules, lead validation and SIP/PSTN testing, and support implementation, transition and warranty activities in a global delivery environment.

Design, deploy, integrate, test and support Microsoft Unified Communications solutions. Perform SIP testing including PSTN interworking, participate in SDLC and project lifecycle activities, conduct design and architecture reviews, collaborate with global delivery teams, and provide deployment/integration/support. Python scripting experience is a plus.

Work with stakeholders across the SDLC to define architecture and design, deliver code, lead validation and testing (including SIP/PSTN), support deployments, integrations, and post-implementation warranty in a Unified Communications domain.

Provide testing and support for Microsoft Unified Communications solutions, perform end-to-end SIP testing including PSTN interworking, handle deployment, integration, and support tasks, participate in SDLC and project lifecycle activities, conduct design and architecture reviews, and collaborate within a global delivery environment. Python scripting skills are a plus.