Top Support Engineer Jobs

On-site first point of contact for IT issues in the education sector. Provide face-to-face and remote support, triage and document tickets, troubleshoot hardware and software, escalate complex issues, complete daily timesheets, and travel locally across Auckland. Must be NZ citizen or permanent resident and hold a NZ driver’s license.

Provide network troubleshooting and remote technical support for customer deployments of Mindray products. Diagnose connectivity, routing, switching, and performance issues; assist integrations; create documentation and knowledge base articles; manage support cases; and collaborate with cross-functional teams on network projects and improvements.

As a Process Support Engineer, you will guide products from concept to qualification, providing customer support and troubleshooting complex issues while developing advanced semiconductor manufacturing processes.

The Process Support Engineer will provide customer support, conduct installations and troubleshooting of semiconductor manufacturing equipment, and collaborate with R&D to optimize manufacturing processes.

The Technical Product Support Engineer IV is responsible for hardware performance, resolving customer issues, driving failure analysis, and providing training for product support, ensuring quality and stability through collaboration and documentation.

The Global Product Support Engineer develops procedures for servicing products, conducts tests, collaborates with manufacturing, and trains technical staff.

The Cloud Infrastructure Support Engineer will manage AWS environments, support Windows infrastructure, enhance system security, and automate tasks using scripting tools.

The Data Architect/Data Governance Lead supports the Medicaid Enterprise Data Warehouse by leading data architecture, metadata management, and governance processes, ensuring compliance and scalability.

The Product Support Engineer provides technical support for Noah Medical's products, troubleshooting issues, managing customer relationships, and driving service improvements while collaborating across internal teams.

As a Priority Support Engineer I, you'll manage high-priority cases, make independent decisions, act as a subject matter expert, and influence product improvements while providing exceptional technical support to customers.

Provide Tier 3 technical support for a cloud-based case management system, resolving complex issues while collaborating with engineering teams to improve system performance.

Provide technical support for enterprise customers using Unframe's AI solutions: investigate and resolve issues from triage to resolution, analyze logs and system behavior, use AI tools in investigations, document findings and playbooks, and relay product feedback to Product and Engineering.

Provide end-to-end technical support for client environments with focus on Microsoft 365, Entra ID/Azure AD, Windows Server, Active Directory, networking and VPNs. Troubleshoot, resolve, document issues, engage clients professionally, identify automation opportunities, and escalate when appropriate.

The Automation Support Engineer provides technical support and training for automation products, assisting customers and collaborating with sales teams, while performing troubleshooting and installation services.

Provide multi-channel technical support for Datadog Premier customers, reproduce and troubleshoot issues across integrations, educate clients on the platform, build documentation, run health-checks and demos, and participate in cadence calls and projects while working hybrid from the Denver office.

The Process Support Engineer provides customer support, develops semiconductor processes, performs data analysis, troubleshoots complex issues, and communicates with stakeholders.

As a Process Support Engineer, you'll guide products through their lifecycle, provide customer support, troubleshoot issues, analyze data, and develop manufacturing processes for semiconductor chips.

As a Process Support Engineer, you will support customers through installations, troubleshoot problems, and lead experiments to improve semiconductor processes.

The role involves triaging customer issues, reproducing bugs, reading logs, documenting solutions, maintaining public docs, escalating issues, and building internal tooling.

Provide product and system support to clients, triage support requests, monitor system health, and troubleshoot issues. Collaborate with engineering and product teams to enhance services and document findings.

The Associate Customer Support Engineer will provide installation, maintenance, and repair services for lab equipment, ensuring customer satisfaction and compliance with safety protocols.

As a Customer Support Engineer, you'll resolve technical issues, support customers, improve processes, monitor system performance, and collaborate with teams.

Manage technical support operations, oversee support cases, troubleshoot, improve customer experience, and lead team initiatives to enhance Salesforce platform performance.

As a Support Engineer, you will tackle complex network tickets, support customer networks remotely, and collaborate closely with the engineering team to enhance product offerings.

Provide CAD and PDM system support and administration (Creo, SolidWorks PDM), implement templates and workflows, integrate with PLM, troubleshoot, train engineers, and improve machine design processes.