Top Support Engineer Jobs

Provide cloud platform support leveraging AWS, Linux, and Cloud Foundry. Candidate must have extensive IT experience (7+ years) and relevant platform-specific experience to troubleshoot, maintain, and support cloud environments.

Provide technical support for network analytics and discovery software: troubleshoot SQL, Unix, scripting, virtualization, and network/protocol issues; recreate problems, document workarounds, and coordinate with Development, QA, Sales, and Customer Service Engineers to resolve product issues.

Provide cloud platform support and troubleshooting with emphasis on AWS, Linux, and Cloud Foundry. Role requires extensive IT experience and relevant degree or equivalent.

The IT Support Engineer provides technical support, troubleshoots hardware and software issues, manages devices, oversees network security, and ensures compliance with security standards.

Provide 24/7 engineering support for SMPTE-2110 IP broadcast mobile units, studios and systems. Troubleshoot IP video and network issues, configure equipment and router layouts, integrate third-party gear, support on-site shows and events, gather and analyze data for bug reports, liaise with vendors, and train engineers on IP video best practices.

Provide onsite day-to-day IT support for laptops, desktops, mobile devices, printers, and AV. Configure new-hire equipment and accounts, troubleshoot hardware/software/network issues, maintain inventory and perform routine security/connectivity checks, document processes, and coordinate with vendors for office infrastructure and networking support.

The Senior Customer Support Engineer works with various teams to support customers in deploying TrellisWare products, ensuring effective communication, and leading technical support during product trials and testing phases.

The VP Security Engineer will design, implement, and support security solutions for AS400 and Mainframe systems, ensuring compliance and managing security operations.

The Production Support Engineer manages incidents and problems for Identity Management capabilities, performs production deployments, and collaborates to improve application stability. Requires developing Linux scripts and after-hours support.

Provide on-site customer support for semiconductor equipment installations, diagnostics, service and repair. Develop and optimize manufacturing processes, design and analyze experiments (DOE), perform statistical analysis and root-cause investigations, compile technical reports, and mentor junior staff while liaising between customers and R&D.

Design and implement automated and manual test fixtures, perform component-level failure analysis and debugging using oscilloscopes, multimeters, and protocol analyzers, produce detailed FA reports, and analyze RMA trends to recommend design or firmware improvements to increase field reliability.

Provide technical support, troubleshooting, installation, configuration, and maintenance for security and access control systems (Milestone, LenelS2, DMP). Coordinate service calls, perform system integrations and audits, ensure regulatory compliance, support project and sales teams, and maintain strong customer relationships through documentation and consultation.

As a Customer Support Developer, you'll provide technical support for database-related issues, develop integrations for customers, and collaborate across teams to improve product reliability and performance.

Provide hands-on operational support and maintenance for on-prem Blue Prism environments, troubleshoot across application, database, and OS layers, coordinate SQL Server and failover configurations, maintain Dynatrace monitoring, execute upgrades, and act as trusted client technical contact.

Provide support for enterprise e-Litigation systems, ensuring reliable access to case data, performing queries and developing dashboards to aid case teams.

Provide advanced technical support for B2B integration products (Sterling B2B Integrator/File Gateway), diagnose and resolve complex enterprise issues across networks, OS, databases, virtualization and cloud; manage cases, document knowledge base articles, perform remote troubleshooting and on-call/weekend coverage, and apply AI tools to accelerate analysis and remediation.

Responsible for providing technical support to WordPress customers, troubleshooting issues, assisting with migrations, and enhancing customer experience through communication and technical knowledge.

Provide technical support for automation systems during their launch phase, ensuring stability and effective troubleshooting in high-pressure environments.

Manage stability, performance, and scalability of enterprise block, file, and object storage platforms. Automate provisioning and configuration, perform capacity planning and performance analysis, install and upgrade storage systems and firmware, lead incident response and root cause analysis, support backup and disaster recovery workflows, and collaborate with global infrastructure, database, cloud, and application teams.

The Senior Application Support Engineer will provide support for production systems, primarily focusing on Workday and Salesforce, troubleshooting issues, managing incidents, and implementing improvements across multiple business units.

As a Full Stack Java Support Engineer, you'll monitor applications, troubleshoot issues, manage incidents, and support engineering teams, focusing on customer satisfaction while implementing improvements.

Serve as the first line of technical support for end users, resolving issues with Microsoft 365, Active Directory, and devices while using ServiceNow for incident management.

Provide Level 1/2 production support for trading systems: monitor the trading environment, respond to incidents, deploy/configure applications, investigate trade/position breaks, automate workflows with scripting, assist risk/compliance reporting, and collaborate with traders, exchanges, clearing firms, and vendors. Participate in early-market coverage and on-call rotations.

Provide on-site customer service, troubleshoot and repair complex semiconductor capital equipment, perform preventive maintenance, create service reports, support installations and escalations, train customers and junior engineers, and maintain certifications and inventory. Ensure uptime and customer satisfaction in a cleanroom environment.

Provide L1/L2 support for data pipelines and monitoring, triage and resolve incidents, perform routine operational tasks, collaborate with developers and business users, maintain runbooks, participate in on-call rotation, and drive root cause analysis and continuous improvement.