Top Support Engineer Jobs

The Sr. Systems Support Engineer at Keeper provides technical support and resolution analysis for clients, ensuring excellent customer experiences. Responsibilities include troubleshooting technical issues across various platforms, managing identity access solutions, and configuring Single Sign On and Active Directory. The role demands strong communication skills and the ability to assist users with varying technical expertise in a fast-paced environment.

In this role, the Support Engineer will manage critical sports performance technologies, ensuring compliance with IT Governance. Responsibilities include defining technical requirements, supporting custom applications, managing incidents, and communicating status updates across stakeholders. The position requires collaboration with vendors and internal teams to enhance technology initiatives and provide exceptional service.

As a WordPress Support Engineer, you will be the first point of contact for customers, resolving issues efficiently and providing exceptional support through live chat and tickets. Tasks include troubleshooting WordPress problems, writing technical articles, assisting in migrations, and improving product features based on customer feedback.

The Jabra Support Engineer, Tier 2 is responsible for resolving technical escalations from Tier 1 support, consulting with Tier 3 support, and owning communication with stakeholders. Key tasks include reproducing issues, maintaining expertise in audio/video technology, and training Tier 1 specialists.

The Systems Support Engineer I role involves managing support tickets, resolving client issues, and providing technical support primarily for Windows and Mac operating systems. Responsibilities include troubleshooting, maintaining system uptime, and delivering exceptional customer service while utilizing best practices.

As a Network Support Engineer at Pilot, you will troubleshoot networking and connectivity issues, respond to customer support escalations, provision connectivity services, and serve as a subject matter expert for network problems. You will collaborate with various teams, perform on-site troubleshooting, create documentation, and maintain high customer service standards.

The Lead Support Engineer will coordinate daily production activities, troubleshoot and analyze issues, manage client communications, and collaborate with various teams to enhance application performance. Responsibilities include overseeing production schedules, validating system operations, and acting as a technical liaison to resolve issues with vendor systems.

The Systems Support Engineer I provides technical support and troubleshooting through a service desk for customers. Responsibilities include managing support tickets, resolving desktop operating system issues, and administering Office 365. The engineer enhances user experiences and maintains IT standards while delivering exceptional customer service.