Top Support Engineer Jobs

Provide hands-on technical support and escalations for enterprise storage customers, perform installations/upgrades/field services, troubleshoot Linux/networking/storage issues, manage feature requests/bugs, and collaborate with sales, professional services, and engineering to ensure customer success.

Provide hands-on post-sales technical support and escalations for VAST storage products, perform field services (installations, upgrades, break-fix), troubleshoot Linux/network/storage issues, develop/test solutions for file protocols, object storage and HPC, and advocate for customer feature requests and continuous adoption.

Provide product and system support to clients, triage support requests, monitor system health, and troubleshoot issues. Collaborate with engineering and product teams to enhance services and document findings.

The Application Support Engineer I resolves application issues, supports business operations, and follows established procedures while gaining exposure to enterprise systems.

The Technical Customer Support Engineer Tier II supports product installation, troubleshooting, and customer interaction, ensuring optimal product functionality and exceptional service.

Provide live production support for trading systems: troubleshoot outages, monitor environments, automate workflows with Linux/Python/Bash, coordinate with traders and developers, own incident response, and improve runbooks and processes.

The Trade Support Engineer will optimize trading operations, support traders, manage Linux environments, and drive strategic projects to enhance trading technology.

Design, operate, and troubleshoot enterprise LAN/WAN/WLAN and data center networks. Maintain routing/switching, firewalls (Palo Alto), F5 load balancers, wireless infrastructure, automation (Python/Ansible), monitoring, incident response, upgrades, and 24x7 support with cross-team collaboration.

Provide on-site and remote technical support for automated material handling systems. Troubleshoot PLC/LLC, IPC, electromechanical components, and industrial networks (Profibus, ASI, Profinet, TCP/IP). Analyze logs, commission, maintain systems, optimize performance, document incidents, and escalate complex issues. Support project work in the first year and travel up to 40% across North America, including extended onsite periods.

The Manager of Technical Enablement will oversee validation and qualification efforts for DRAM products, ensure team alignment, and manage communication between engineering and customers to drive product success.

The Senior Principal II Production Support Electrical Test Engineer leads electrical engineering support and testing for the PGM product line, develops test procedures, troubleshoots production issues, and ensures compliance with quality standards while collaborating with cross-functional teams.

Provide hands-on electrical build support on the production floor: troubleshoot vehicle electrical/electronic systems, analyze CAN/J1939 network communications, perform root cause analysis, validate functionality, review schematics, use diagnostic tools, support commissioning/programming, and drive continuous improvement with production and engineering teams.

Provide hands-on engineering support on the production floor to troubleshoot mechanical vehicle build issues, perform root cause analysis using CAD and drawings, validate build requirements, and implement practical solutions to improve quality and manufacturability while collaborating with production and global engineering teams.

Provide technical application support for power generation solutions: review design documents, create submittals and one-line diagrams, coordinate with sales/project teams, and communicate with customers to ensure successful project turnover.

Provide global first‑responder support for a mission‑critical Windows tool: triage and reproduce issues, monitor logs, restart services/servers/databases, file bugs in TFS/Rally, and document processes and user manuals.

As a Senior Support Engineer, you will provide technical support for Akeyless's SaaS platform, troubleshoot issues, and assist customers with configuration and best practices, ensuring operational stability and satisfaction.

Provide phone and field technical support for PV inverters and related renewable-energy equipment. Troubleshoot installation, start-up, maintenance, repair, and communications issues using schematics and diagnostic software; assist customers, distributors, OEMs, and field service teams; perform training, parts identification, and project support.

Serve as the primary technical contact for enterprise customers: troubleshoot API integrations, own support tickets end-to-end, support onboarding and implementation, maintain documentation and runbooks, track support metrics, relay product feedback to engineering, and partner with customer success and sales to protect account health and drive renewals.

Provide Level 4 platform support for OneLink, resolving customer software issues during upgrades and incidents. Collaborate with developers, architects, product management, and installation teams; create documentation; script and automate tasks; perform after-hours support and onsite travel as needed.

Provide technical, customer-facing support: troubleshoot production issues, debug code/logs and databases/APIs, communicate with users via Service Cloud and Zoom, formalize bug reports, improve support ops and documentation, and advocate customer needs internally.

Provide hands-on IT support: manage device lifecycle (provisioning, MDM, auditing), troubleshoot macOS/Windows issues, maintain patch/EDR, configure networking and SSO, and support conference room A/V and identity/access management.

Provide on-site customer service to diagnose, troubleshoot, update, and repair complex semiconductor equipment. Represent KLA to customers, ensure operational quality, coordinate with customers to minimize downtime, and work under supervision of manager or senior CSE.

Provide 100% on-site, face-to-face deskside IT support for a corporate client, specializing in macOS/iOS devices. Troubleshoot and deploy Apple hardware, perform local repairs and data migrations, administer Addigy MDM, support Microsoft 365/Google Workspace and VPNs, maintain documentation and tickets, and deliver white-glove support to VIPs while acting as the on-site liaison to the MSP service desk.

The role encompasses developing cloud solutions, providing customer support, troubleshooting, and creating documentation, balancing development with customer assistance.

Provide advanced Tier 2 support for hardware, software, networking, VoIP and cloud services. Troubleshoot escalated issues, administer Microsoft environments (Windows Server, AD, Office 365, Exchange Online), configure network devices, collaborate with vendors, document solutions, respond to alerts/incidents, perform onsite installations and MACs, participate in after-hours emergency rotations, and drive cases to resolution with strong client communication.