Top Support Engineer Jobs

The Sales Support Engineer will analyze specifications, create quotes, collaborate with stakeholders, enhance expertise, and provide training to support industrial customers in sales processes.

The Customer Support Engineer will diagnose and repair equipment, conduct maintenance, document work accurately, and complete administrative tasks. This role requires some travel for training and may include first shift with overtime as needed.

Responsible for troubleshooting, diagnosing, and repairing complex capital equipment, ensuring operational quality, and enhancing customer production.

Provide tier 1 & 2 maintenance for deployed Signal processing systems, troubleshoot issues, and ensure customer satisfaction through effective support and incident management.

The Support Engineer will design monitoring strategies, manage production support incidents, conduct root cause analysis, and automate tasks while ensuring a high-availability environment and collaborating with development teams.

The Customer Support Engineer will troubleshoot technical issues for customers, ensuring equipment efficiency, providing installations support, and maintaining positive customer relationships while documenting service activities.

Lead ML initiatives for customer support systems, developing AI-driven tools and architectures for conversational agents and enhancing agent effectiveness through machine learning.

The Infrastructure Support Engineer maintains and supports the system's infrastructure, focusing on virtualization, scripting, and operating systems while troubleshooting and documenting processes.

Provide technical support in sealing solutions, analyze failures, lead warranty responses, and collaborate on engineering sales tools and presentations to maximize customer satisfaction.

The Process Support Engineer III acts as a liaison between customers and business units, optimizing tool performance and ensuring installation, troubleshooting, and servicing of advanced equipment while fostering customer support and understanding.

This role involves supporting Mechanical Engineering activities, performing mechanical analyses, generating Change Orders, and collaborating with cross-functional teams in a dynamic environment.

The engineer provides remote technical support for troubleshooting and repairing Rockwell Automation products, updating documentation, and enhancing customer satisfaction, mainly working weekends in a hybrid capacity.

Provide technical support for writer workflows, troubleshoot issues in documentation pipelines, collaborate with development teams, and maintain documentation records to improve processes.

The Telecommunications Engineer will support telephony systems, troubleshoot communication issues, and assist users globally while documenting solutions and trends.

Design, develop, and implement ServiceNow solutions, perform unit testing, collaborate with stakeholders, and ensure secure code practices.

The Operations Support Engineer will enhance operational efficiency by managing WMS software solutions, conducting system testing, user training, and troubleshooting issues.

The Customer Support Engineer will resolve technical challenges for customers involving AI solutions, collaborating with internal teams to improve offerings and ensure customer satisfaction.

Provide first and second-tier IT support for staff and students, manage service requests, and maintain IT equipment in classrooms.

The Network Support Engineer will provide technical support and maintenance for various network applications and systems, ensuring optimal performance and uptime.

The Oracle Support Engineer will manage database patching, automate processes, assist the DBA team, and minimize impact on production workloads.

The Product Support Engineer will provide technical support, troubleshoot issues, manage projects, and collaborate with teams to ensure optimal platform performance.

Provide hands-on IT support to employees, manage hardware and software issues, oversee equipment inventory, onboard new team members, and ensure IT infrastructure efficiency.

The Senior IAM Support Engineer is responsible for operational support and engineering of identity verification technologies, ensuring compliance and seamless integration across platforms while responding to escalations and maintaining ID proofing services.

As a Robotics Software Support Engineer, you'll resolve technical issues, improve support processes, and enhance documentation for robot fleet operations.

Provide support for account operations in chemical programs, conduct testing, troubleshoot issues, and maintain inventory levels. Collaborate with site and sales managers for continuous improvement.