Top Support Engineer Jobs

As an AI Production Support Engineer, you will enhance operational efficiency using AI, collaborate with multiple teams, and develop tools for incident analysis and resolution in the credit trading platform.

The Junior Application Support Engineer will provide application support, assist in diagnosing production issues, and collaborate with other teams in a fast-paced environment.

The Senior Customer Support Engineer will resolve customer issues, collaborate with various teams, and mentor new engineers while managing feedback and documentation.

Provide technical assistance for IT issues related to cloud support, troubleshooting software and operating systems, and managing incidents.

The Application Support Engineer maintains customer applications, resolves system anomalies, and collaborates with various technical teams to address operational issues.

Provide first-line support for procurement and related enterprise applications: respond to user issues, troubleshoot and document problems, manage/incidents and escalations, assist onboarding and training, collect feedback, and coordinate with global IT teams for resolutions and system updates.

Provide Tier 1 product support as first point of contact for customers via calls and tickets. Triage, troubleshoot Windows/Mac and mobile issues, analyze logs, escalate to internal teams, monitor trends, and recommend process improvements to enhance customer experience.

As a Tier 3 Support Engineer, you will resolve complex technical issues, work with engineering teams to enhance products, and document solutions.

Provide white-glove technical support for executives, ensuring devices, AV systems, and communications work seamlessly, while anticipating technology needs and handling high-pressure events.

Provide Level 2 production support for security applications, manage incidents, maintain service availability, and drive automation initiatives.

The Big Data Support Engineer provides technical and business support for applications, focusing on stability, efficiency, and improvements, with responsibilities including managing production issues, coordinating with development teams, and ensuring compliance with best practices.

The Application Support Engineer will maintain and support applications, collaborate with teams, manage changes, and communicate technical solutions effectively.

The Training Support Engineer at SpecterOps supports training operations by resolving technical issues, monitoring course labs, and ensuring smooth deployment and delivery of training courses.

Provide incident and problem management support for Identity Management capabilities. Collaborate with internal teams to improve application stability, develop operational documents, and manage incidents effectively.

As a Cyber Defence-Production Support Engineer, you will manage and support cybersecurity applications, troubleshoot issues, assist with audits, and participate in incident response and application performance management.

The Enterprise Support Engineer will handle technical inquiries, debug issues, analyze logs, assist customers in using AI efficiently, and convert investigations into documentation and tools.

Triage and own customer support cases end-to-end, perform light data investigation (Excel/SQL), assist with system setup and onboarding, troubleshoot workflows, collaborate cross-functionally, and document solutions.

The AI Support Engineer will troubleshoot complex customer issues, utilize emerging AI technologies for support, and improve operational processes in a hybrid team environment.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.

Responsible for designing, implementing, and maintaining the organization's computer network infrastructure, troubleshooting issues, and providing end user support.

As a Senior Product Support Engineer, you'll deliver escalation support for security products, prioritize software fixes, and manage partner integrations.

The App Dev & Support Engineer III is responsible for designing, coding, and documenting Java applications, collaborating in Agile environments, and driving independent projects while mentoring junior developers.

The Robotics and Automation Support Engineer supports laboratory instruments, troubleshooting equipment, performing maintenance, and collaborating with scientific teams on automation technologies.

The Junior Developer Support Engineer assists customers with technical issues related to Algolia's products, providing solutions via support channels and collaborating with support, product, and engineering teams.

In this role, you will manage technical support for Microblink Products, assist customers with implementation, escalate issues, and analyze support trends to enhance product performance.