Top Support Engineer Jobs

Provide Tier 1/2 application and production support for a 24x7 platform: monitor system health, troubleshoot incidents, manage escalations, perform FTP support, automate tasks, maintain documentation, and communicate with customers and internal teams.

Provide IT support, administration, validation, and compliance for GxP benchtop instruments, lab and quality applications. Manage assets, incidents, documentation, user access, and system lifecycles. Lead or support projects, liaise with global partners, ensure data integrity and cybersecurity, and support regulatory readiness in a regulated pharma/biotech manufacturing and lab environment.

Administer, maintain, and optimize VMware vSphere infrastructure for a Navy environment. Responsibilities include VM provisioning, performance and capacity management, storage integration, HA/DRS/vMotion operations, patching, troubleshooting across compute/storage/network layers, documentation, on-call Tier 2/3 support, and assisting with upgrades, migrations, and capacity expansions.

The Software Support Engineer operates and maintains production applications, enhances processes, troubleshoots issues, manages alerts, and documents solutions while collaborating across teams.

Provide onsite IT support for hotel operations: maintain Windows workstations and servers, VMware hosts, networking, wireless, Active Directory, Microsoft 365, and hospitality systems (Opera, VingCard, Micros). Troubleshoot hardware, security/malware issues, manage tickets, complete projects, coordinate vendors, and participate in after-hours on-call rotation.

Provide technical support and troubleshooting for a roster of LiveRamp customers by managing a ticket queue, configuring workflows, implementing client setups, collaborating with Technical Services, improving outcomes using KPIs and case data, and handling occasional on-call or weekend coverage while prioritizing work independently and delighting stakeholders.

Lead and execute enterprise endpoint and infrastructure initiatives including M&A integrations and clinical tech. Provide hands-on device/network deployment, scripting/automation, troubleshooting, project coordination, governance, security/compliance oversight, and senior-level escalation and mentoring.

On-site IT generalist providing day-to-day helpdesk support for Mac and Windows users, managing HQ network/Wi‑Fi, maintaining conference room A/V (Google Meet), triaging incidents to meet SLAs, administering Google Workspace/Okta/Slack user access, and tracking hardware inventory.

Provide DevOps/cloud infrastructure support for DoD clients: manage server configuration, provision VMs, networks, and cloud resources (AWS), harden systems to STIG, use scripting/automation (Bash, Ansible), collaborate with cloud architects, and support operations and maintenance of secure information systems.

Investigate and resolve application and system issues, perform root cause analysis, implement bug fixes and minor enhancements, automate support tasks, assist cloud infrastructure monitoring (Azure), and document incidents and solutions to improve system stability and support metrics.

You will support customers by providing technical guidance, integration testing, and issue resolution for power systems and test equipment, ensuring successful project implementation and customer satisfaction.

Provide advanced application support to ensure stability and availability of critical banking applications. Monitor systems, diagnose root causes, perform preventative maintenance, automate processes, tune monitoring/alerts, manage incidents and change handovers, maintain knowledge base, and coordinate with stakeholders. May lead a team or act as senior individual contributor.

Provide L3 telecom support: monitor and troubleshoot mobile core and roaming issues across 2G/3G/4G/5G using signalling trace analysis, coordinate with MNOs, create dashboards, support NOC, develop KPIs and training, and participate in a 24/7 on-call rota.

As a Customer Support Engineer, you will resolve technical challenges related to GPU clusters, collaborate with teams, and document processes to enhance customer satisfaction.

The Customer Support Engineer provides technical support for AI solutions, engaging with customers to resolve issues, collaborating with teams, and contributing to product improvements.

Provide onsite IT support by troubleshooting and resolving hardware and software issues, managing inventory, and facilitating user training and device logistics.

As a Developer Support Engineer, you'll help developers troubleshoot API and SDK issues, document findings, and improve their experience with Braintrust's tools, while collaborating with engineering teams.

Provide IT support to senior executives, ensuring timely resolution of technical issues and maintaining communication technologies with a focus on excellent service.

Provide hands-on support for executives and audiovisual systems, manage device lifecycle, and ensure compliance with security standards while collaborating with internal teams and vendors.

Provide high-touch technical support for enterprise video conferencing and AV solutions. Troubleshoot complex issues across Logitech ecosystems and third-party apps (Zoom, Teams, Google Meet), manage customer expectations, escalate to engineering, produce knowledge-base content, and support hybrid enterprise deployments.

Provide hands-on support for connected hardware and software deployments: onboard customers, configure sensor hardware and gateways, set up monitoring dashboards, troubleshoot connectivity and system faults, analyze logs/telemetry, document bugs and coordinate with engineering, and perform onsite customer support up to 25% travel.

As a Support Engineer, you will provide Tier 1 and Tier 2 support working with various technologies, ensuring smooth operations for employees, and assisting with process improvements.

Act as first-line technical support for customers via email, chat, and ticketing. Troubleshoot platform configuration, integrations, and errors; reproduce and escalate bugs to Engineering. Maintain knowledge base and runbooks, monitor system health, and report support trends to inform product improvements.

The Senior IT Support Engineer will provide technical support for Mac and Windows users, manage support tickets, administer cloud platforms, and maintain IT infrastructure while training users on security best practices.

Provide on-site IT support in Brighton resolving hardware, software and network issues via Jira, Slack and in person. Build and deploy devices with Intune/Autopilot, manage Entra ID/Google Workspace/M365 accounts, onboard new hires, support internal ops applications, maintain asset register and documentation, and participate in an on-call rota.