Job Title : Application Support Engineer
Location: Alpharetta , GA
Duration: Contract
Job Description:
Application Support Specialist will be part of a dynamic team responsible for Incident/problem management, support and monitoring in an ITIL focused delivery organization. We are looking for a well-rounded individual that has exposure and experience in system administration with a java background who can plug in to be a utility player in a team responsible for service delivery and post production support.
Experience required in the following areas:
- · System Administration background in Unix/Linux environments
- · Experience working with/supporting monitoring applications including Apica, NimSoft, AppDynamics and Splunk. AppDynamics experience is a must have.
- · Strong technical background in system engineering, tools and understanding of application architecture
- · Thorough understanding of databases, web server/load balancing and Application server is required. Oracle/Mongo/WebSphere/Tomcat
- · Demonstrate ability to manage and drive multiple projects within a dynamic environment
- · Experience in a global, multi-site, multi-function shared services environment is preferred
- · Background in incident/problem management
- · Ability to work independently and troubleshoot issues in the application runtime environment.
- · Excellent verbal and written skills.
Technical Skills Required
- · Experience in system administration role in a Unix and Middleware capacity
- · Experience with diagnostics tools used for enterprise monitoring to identify root cause like NimSoft (CA-UIM), Apica, AppDynamics and Splunk
- · Proficient in scripting languages including shell, Python and use of regular expressions
- · Experience with Release management
- · Experience with the following environments/languages Java, Midrange, X86
- · Experience with multiple protocols like HTTP, HTTPS, TCP and technologies like JSON, HTML, XML and web services
- · Experience working in DevOps, MicroServices environment in an operational capacity
- · Exposure with the following tools/applications: Kafka, Zookeeper, Eureka
- · Exposure supporting/monitoring applications in a Software as a Service (SaaS) model
EDUCATION/EXPERIENCE:
- · Bachelor's degree in related technical field; Master's degree preferred
- · 5-7 years industry experience
- · 3-5 years in system administration
- · 3-5 years supporting monitoring tools in an application support environment
- · 1-3 years in Java development
- · 1-3 years in working SaaS, DevOps, MicroService support models
Additional Information
All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry.
KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results.
The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent.
We offer customers the advantages of:
• Software development processes - flawless execution and project management.
• Leveraging a combination of proven onsite and offshore
• Professional Services Unit to augment your onsite team capacity/capability
• Commitment to meet your objectives "on time - within budget"
• Aggressive Pricing & Proven Track Record.
