The Role
The Support Engineer will provide end user support for Windows and Mac, including mobile devices, while delivering high-quality IT service to executives.
Summary Generated by Built In
Job Description
· 6-8 years of End User Support experience in handling Windows and Mac environment.
· Excellent Communication and Customer Service Skills preferably with experience in working for a Non-Profit Organization.
· Experience in working with offshore teams
· Providing white gloves IT service to C-level executives.
· Technical Knowledge: Windows OS | Mac OS | Mobile Device Support (Apple and Android) | Office 2010/2013/2016 | WebEx | Video Conference | Skype for Business | BIT9 | SCCM | Jamf Pro - All these from end user support perspective.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- 6-8 years of End User Support experience
- Excellent Communication and Customer Service Skills
- Experience in working with offshore teams
- Experience in Non-Profit Organization
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The Company
