Top Support Engineer Jobs

Provide on-site IT support in Brighton resolving hardware, software and network issues via Jira, Slack and in person. Build and deploy devices with Intune/Autopilot, manage Entra ID/Google Workspace/M365 accounts, onboard new hires, support internal ops applications, maintain asset register and documentation, and participate in an on-call rota.

Owner of post-sale technical support: triage and resolve platform, integration, and data issues; perform root-cause analysis; assist with API and SSO integrations; build support processes, SLAs, and knowledge base; surface product feedback and collaborate with Product and Engineering to improve reliability.

The IT Support Engineer provides end-user support, resolves technical challenges across various platforms, and contributes to operational improvements and automation efforts in IT operations.

As a Senior IT Support Engineer, you'll manage identity systems, provide executive support, and oversee technology operations for the Feastables team, using Okta for identity management and leading various IT projects.

Provide firm-wide desktop and mobile device support, VIP support for investment professionals, troubleshoot and resolve hardware/software issues, install and configure systems and applications, participate in on-call rotations, manage hardware/software assets, support office moves/events, create technical documentation, train staff, and drive automation and continuous improvement.

The Support Engineer provides technical support to enterprise customers, resolving complex issues and collaborating with internal teams to enhance product support. Responsibilities include account management, issue troubleshooting, and building customer relationships.

Provide technical support in Windows and Mac environments, ensuring excellent customer service, particularly to C-level executives. Experience in offshore team collaboration is preferred.

The Support Engineer will provide end user support for Windows and Mac, including mobile devices, while delivering high-quality IT service to executives.

The Support Engineer will resolve mid-tier pipeline issues, manage user permissions, investigate data quality tickets, and maintain live site telemetry and instrumentation updates.

Provide technical and business support for Citi applications, manage application environments, perform risk analysis, and lead enhancements while ensuring compliance with corporate standards.

Customer-facing mid-level Application Support Engineer owning support cases end-to-end: troubleshoot Windows server and VM environments, run and write SQL queries/DML for data validation, perform enterprise software installations and upgrades, assist with data migrations, document findings, and collaborate with engineering on escalations.

The Solutions Support Engineer will provide technical support to customers, troubleshoot issues, and design scalable solutions, while supporting Kubernetes and cloud technologies.

Provide end-user technical support for hardware and software, resolve issues, train users, and assist engineering teams both onsite and remotely.

Design, implement, and maintain SAP Fieldglass test automation framework and scripts; develop test plans and cases; execute automation and manual tests; track and report defects and test status; coach teammates, manage customer relationships, and integrate testing into CI/CD and DevOps workflows using observability and cloud tools.

The Client Support Engineer will perform installation, configuration, and support of computer systems in a mission-critical environment, providing first-level technical support and ensuring timely resolution of issues while interacting professionally with customers and team members.

Provide full-time on-site IT support at a client site: troubleshoot workstations, Office 365/Outlook, AD, connectivity, printers, remote access (Citrix/Terminal Services), coordinate hardware repairs, perform file restores, install new PCs, and communicate resolutions to non-technical users.

The Client Support Engineer identifies, diagnoses, and resolves first-level problems for end-users, providing technical support for PCs, software, and connectivity, while assisting with hardware setup and repairs.

The IT Support Engineer II provides advanced technical support and troubleshooting for IT systems, manages escalated tickets, and collaborates with remote support teams while traveling to various sites.

Provide technical support to end-users, troubleshooting hardware/software issues, resolving service tickets, and assisting with configuration and training on-site.

Senior-level role supporting Telcordia-based service provisioning solutions. Responsibilities include solution architecture, FLEXCOM/CNM expertise, deriving system requirements from user needs, evaluating test cases, guiding testing teams, and applying hands-on open-source knowledge. Strong English communication required.

The CoE Support Engineer ensures application reliability, aids technical teams in resolving issues, collaborates with R&D, and creates documentation for solutions.

As an IT Support Engineer, you will provide high-quality technical support to end users, troubleshoot complex issues, enhance IT performance, and mentor junior staff, all while collaborating across teams to deliver seamless IT services.

Support Engineer will troubleshoot issues in SaaS products, work with engineering and client teams, debug complex API integrations, and write technical specifications. Experience in customer-facing roles and database management is required.

The Senior Hardware Support Engineer will ensure production hardware reliability, coordinate vendor diagnostics, lead root cause analysis, and support engineering teams to enhance system stability.

Provide remote, expert-level support for SAP IS-U and Billing across complex, integrated environments. Troubleshoot and resolve critical issues, develop and deliver fixes, create scripts to correct data, support customizations, manage key accounts, provide training, and contribute to knowledge sharing and 24x7 support operations.