Top Support Engineer Jobs
The Executive Support Engineer at GEICO supports the Executive Leadership Team by providing high-quality technical assistance, troubleshooting hardware and software issues, maintaining executive IT equipment, and ensuring seamless communication for meetings. Responsibilities include proactive support, technology management, collaboration with the tech team, and documentation of support activities.
The MES Application and Support Engineer III will support product development and deployment for automation solutions in manufacturing execution. Responsibilities include software troubleshooting, testing, project management, and improving operations through methodologies like Six Sigma. This role requires collaboration with customers and internal teams to optimize factory performance and may involve providing off-hours customer support.
The IT Executive Support Engineer provides high-quality hardware and software support for C-Suite Executives in both Windows and Mac environments. This role involves managing user experience on multiple devices, offering 24/7 technical assistance, and collaborating with a local Desktop Support team at the New York corporate headquarters.
As a Marketplace Support Engineer, you'll provide technical support to clients by managing customer inquiries across various channels, documenting interactions, and fostering strong relationships with stakeholders. You'll also develop a deep understanding of Tackle's product, troubleshoot issues, and help improve the overall customer experience by acting as a voice for clients' needs.
The Help Desk Support Engineer provides tier 1 support to over 500 employees, troubleshooting desktop and network issues, and managing access within a Windows Azure environment. Responsibilities include managing endpoint devices, ensuring system uptime for a call center, and overseeing onboarding and offboarding processes.
The Sr. Systems Support Engineer at Keeper provides technical support and resolution analysis for clients, ensuring excellent customer experiences. Responsibilities include troubleshooting technical issues across various platforms, managing identity access solutions, and configuring Single Sign On and Active Directory. The role demands strong communication skills and the ability to assist users with varying technical expertise in a fast-paced environment.
As an IT Support Engineer in Remote Operations and Connectivity, you will provide IT expertise for remote operations systems, lead IT support efforts, coordinate new connectivity solutions, and coach personnel on new technology while prioritizing safety and quality.
In this role, the Support Engineer will manage critical sports performance technologies, ensuring compliance with IT Governance. Responsibilities include defining technical requirements, supporting custom applications, managing incidents, and communicating status updates across stakeholders. The position requires collaboration with vendors and internal teams to enhance technology initiatives and provide exceptional service.
The IT Support Engineer will troubleshoot tech issues, configure and deploy hardware, implement and monitor IT infrastructure, assist in office relocations, maintain user accounts, and support both proprietary and third-party software applications. An emphasis on service delivery and collaboration with a positive mindset is crucial for success.
As a WordPress Support Engineer, you will be the first point of contact for customers, resolving issues efficiently and providing exceptional support through live chat and tickets. Tasks include troubleshooting WordPress problems, writing technical articles, assisting in migrations, and improving product features based on customer feedback.
The Jabra Support Engineer, Tier 2 is responsible for resolving technical escalations from Tier 1 support, consulting with Tier 3 support, and owning communication with stakeholders. Key tasks include reproducing issues, maintaining expertise in audio/video technology, and training Tier 1 specialists.
The Systems Support Engineer I role involves managing support tickets, resolving client issues, and providing technical support primarily for Windows and Mac operating systems. Responsibilities include troubleshooting, maintaining system uptime, and delivering exceptional customer service while utilizing best practices.
As a Network Support Engineer at Pilot, you will troubleshoot networking and connectivity issues, respond to customer support escalations, provision connectivity services, and serve as a subject matter expert for network problems. You will collaborate with various teams, perform on-site troubleshooting, create documentation, and maintain high customer service standards.
The Lead Support Engineer will coordinate daily production activities, troubleshoot and analyze issues, manage client communications, and collaborate with various teams to enhance application performance. Responsibilities include overseeing production schedules, validating system operations, and acting as a technical liaison to resolve issues with vendor systems.
The Systems Support Engineer I provides technical support and troubleshooting through a service desk for customers. Responsibilities include managing support tickets, resolving desktop operating system issues, and administering Office 365. The engineer enhances user experiences and maintains IT standards while delivering exceptional customer service.
As an IT Support Engineer, you will provide support for enterprise users focusing on workstation, server, cloud, and application issues. Your responsibilities include advanced IT support for Linux, MacOS, and Windows systems, maintaining hardware and software asset inventories, and developing user documentation.
The ITSM Support Engineer is responsible for managing and maintaining the ServiceNow ITSM platform, ensuring optimal performance and support for end users. Duties include configuration, troubleshooting, platform upgrades, and collaboration with various teams to enhance service delivery. The role also involves providing training for new users and maintaining documentation.
The Support Engineer will manage complex customer issues related to network routing, security, virtualization, and disaster recovery, while collaborating with teams to improve operational processes and providing technical support. This involves troubleshooting, documentation updates, training recommendations, and after-hours support as needed.
The Support Engineer at Givebutter will analyze and resolve complex technical issues for customers, ensure compliance with SLAs, provide guidance to support teams, and collaborate with engineering to enhance product stability and scalability.
The Support Engineer will provide hands-on technical support for both hardware and software needs, analyze and recommend solutions for on-premises and cloud systems, manage infrastructure upgrades, and develop automation scripts. The role includes providing off-hours support and participating in process improvements.
As a Cloud Support Engineer at Gurobi Optimization, you'll assist global customers with technical inquiries, product installation, and troubleshooting related to cloud services. You'll develop technical resources, enhance user experiences, and present at conferences while collaborating with a skilled team.
Opportunity for a Trading Systems Support Engineer at Eclipse Trading in Chicago. Responsible for administration of trading IT systems and infrastructure, providing direct trading support, and improving systems and automation. Requires 5+ years of application trading support experience, Bachelor's degree in IT, and expertise in Python and Linux servers.
As an ELINT System Support Engineer, you will support the development of a TechELINT processing system and provide technical guidance on analytical problems. Responsibilities include testing tools, conducting system user training, and performing statistical analysis on intelligence data.
The Solutions Support Engineer is responsible for providing technical support by troubleshooting issues for customers, managing incident requests, and creating scalable solutions through automation, utilizing a mix of coding and networking knowledge.
The Systems Support Engineer II will deliver technical support to clients, resolving issues related to Windows and Mac OS, Active Directory, and Office 365 while maintaining customer satisfaction and improving operational efficiency. Responsibilities include user management, troubleshooting, and effective ticket queue management.
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