Top Support Engineer Jobs

The Process Support Engineer provides customer support, guides products through lifecycles, troubleshoots complex issues, and engages in data analysis for process engineering experiments.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

The Senior Database Support Engineer will support critical database platforms, ensure operational excellence, monitor performance, troubleshoot incidents, and enhance efficiency through automation. Responsibilities include providing operational support, performing maintenance tasks, participating in a global support model, and collaborating with cross-functional teams.

The Production Support Engineer II at Marqeta provides technical support for customers, resolves issues, collaborates on software updates, and advocates for customer needs.

As a Lab Support Engineer 2, you will deploy infrastructure solutions, support hardware and software needs for engineering teams, build testing environments, and mentor technicians.

The role focuses on data acquisition and OT network support at generation plants, including installation, troubleshooting, and documentation of systems, while ensuring network security and connectivity.

Evaluate, diagnose, and solve technical equipment problems, ensuring customer production and satisfaction. Assist installation engineers and maintain service quality through documentation and relationship building with customers.

The Remote Support Engineer resolves technical issues through remote support, documents service requests, and prioritizes customer needs to maintain system functionality and satisfaction.

The Product Support Engineer will act as a technical liaison for service activities, collaborating on product support, training, and customer experience improvements in surgical energy technologies.

The Senior Production Support Engineer leads incident resolution, manages service reliability, mentors junior staff, and oversees system upgrades and documentation.

The IT Support Engineer provides technical support to employees on hardware and software, manages workstation setups, and ensures efficient issue resolution.

The IT Application Support Engineer manages application maintenance, development, and implementation on Windows and Red Hat platforms, ensuring system stability and integration. Responsibilities include system support, incident troubleshooting, requirement analysis, technical collaboration, and leadership support.

As a Technical Support Engineer, you'll investigate technical issues, provide detailed bug reports, empower teams through documentation, and utilize AI tools for efficiency.

The Application Support Engineer is responsible for maintaining software applications, troubleshooting issues, and ensuring high performance across teams. This role includes user support, system integration, monitoring performance, and collaborating with various teams for enhancements.

Manage and maintain Atlassian tools, providing support and training while ensuring optimal performance and security. Collaborate on configurations and workflows.

The role involves managing cloud infrastructure, providing customer support, troubleshooting issues, and collaborating with engineering teams to enhance application performance.

The Support Engineer will assist developers using Reducto's API, debug issues, build support processes, and improve developer experience through feedback and AI tools.

Lead hardware builds, diagnostics, validation, and quality control for robotic systems. Assemble and troubleshoot electro-mechanical assemblies, develop test plans and fixtures, drive root cause analysis, maintain SOPs and metrics, support deployments, and mentor junior technicians.

Provide technical support to public sector and enterprise customers, troubleshoot complex issues, translate security/compliance needs (FedRAMP), automate tooling via scripting and AI, collaborate with engineering and product teams to resolve issues, improve processes, and provide on-call coverage.

The Product Support Engineer coordinates daily field service activities, providing software and hardware support while managing customer improvement projects and training.

Owner of post-sale technical support: triage and resolve platform, integration, and data issues; perform root-cause analysis; assist with API and SSO integrations; build support processes, SLAs, and knowledge base; surface product feedback and collaborate with Product and Engineering to improve reliability.

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

The Support Engineer acts as a key link between IT support and engineering, investigating complex issues, developing fixes, and improving application functionality in a clinical environment.

Responsible for supporting technology for employees, administering network and security systems, managing vendors, and resolving hardware/software issues.

The Sr. IT Support Engineer provides advanced technical assistance, resolves complex IT issues, manages user accounts, and supports IT projects while mentoring junior staff.