Top Support Engineer Jobs

The Junior Developer Support Engineer assists customers with technical issues related to Algolia's products, providing solutions via support channels and collaborating with support, product, and engineering teams.

In this role, you will manage technical support for Microblink Products, assist customers with implementation, escalate issues, and analyze support trends to enhance product performance.

As a Controls Support Engineer, you'll provide second-line support for PLC issues, diagnose faults, perform modifications, and ensure effective incident management in a call center environment.

The Controls Support Engineer provides remote and on-site support for automated material handling systems, ensuring reliability through troubleshooting and incident management, while requiring travel for project work.

The role involves providing customer support, integrating products, diagnosing technical issues, and collaborating with internal teams to enhance product offerings.

The Customer Support Engineer ensures customer satisfaction by troubleshooting, diagnosing, and repairing complex capital equipment, minimizing downtime, and assisting installation engineers.

The role involves diagnosing and repairing complex equipment, ensuring customer satisfaction, maintaining operational quality, and supporting installation engineers with troubleshooting.

The Customer Support Engineer is responsible for ensuring customer satisfaction by troubleshooting, diagnosing, and repairing complex capital equipment. They coordinate with customers to minimize downtime and provide technical assistance. Additional duties include preparing service reports and contributing to knowledge management.

Provide support for account operations, ensuring the effective use of chemicals and equipment while collaborating with sales teams. Responsibilities include conducting testing, addressing issues, maintaining inventory, and supporting continuous improvements.

The role involves ensuring the stability and reliability of IWMS client platforms. Responsibilities include incident resolution, coding, testing, and participating in agile practices while collaborating with various teams to enhance system performance.

Support production platforms and enhance operational stability by monitoring systems, resolving incidents, driving automation initiatives, and ensuring production readiness controls.

Responsible for stability and compliance of ECM systems, including troubleshooting, incident management, system implementation, and relationship management with clients and partners.

The Cloud Support Engineer handles Level-2 and Level-3 support cases. Responsibilities include resolving technical issues, mentoring Level 1 engineers, and improving product based on support trends. This role requires excellent customer support skills and collaboration with various teams.

The Senior Production Support Engineer will provide support for the SAS Viya AML platform, manage database systems, troubleshoot application issues, and ensure service continuity. Responsibilities include collaboration with stakeholders and staying updated on regulatory changes.

The AI Support Engineer monitors and resolves production incidents involving AI solutions, collaborates with teams for systems optimization, builds diagnostic tools, and maintains compliance with governance requirements.

The Support Engineer will assist customers with technical needs, engaging with Customer Success and Engineering teams to resolve issues, translate feedback, and handle technical requests effectively.

Provide application support for InvestCloud's APL Portfolio Accounting and Trading Platform, focusing on client support, troubleshooting, and maintaining system stability.

Lead the development of AI-driven software solutions to improve customer experience by addressing issues, monitoring performance, automating resolutions, and mentoring team members in a full stack development environment.

The Software Engineer II will develop scalable user experiences, API services, and collaborate with the Agile team throughout the product lifecycle.

The role involves shaping technical support for the Health Suite Patient Monitoring Platform, providing troubleshooting support, delivering training, and monitoring product performance, while driving customer satisfaction and process improvements.

The Remote Support Engineer provides technical support for troubleshooting and diagnosing systems, manages customer interactions, and updates technical documentation.

The Customer Support Engineer assists customers in onboarding, resolving issues, contributing to internal documentation, and collaborating with engineering teams to improve the product experience.

The IT Support Engineer provides end-user support, resolves technical challenges across various platforms, and contributes to operational improvements and automation efforts in IT operations.

The Systems Support Engineer II provides onsite support for C-Suite executives, managing devices, troubleshooting OS issues, and ensuring optimal end-user experiences while adhering to best practices.

As a Support Engineer, you will provide technical support, resolve customer tickets, and collaborate with various teams to improve customer experience with CircleCI.