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Top Support Engineer Jobs
Artificial Intelligence • Healthtech • Biotech
Provide first-line IT support for ~60 global users, maintain and deploy end-user devices across Windows, macOS and Linux, assist with cloud and endpoint services (Windows 365, Azure), handle account administration, monitor infrastructure, maintain documentation, and support onboarding/offboarding and process improvements.
Top Skills:
AzureCloud ServicesEndpoint ManagementEndpoint ProtectionIt Service Desk ToolsItilLinuxmacOSMicrosoft 365WindowsWindows 365
Fintech • Payments • Financial Services
Support and maintain the bank's SAS Viya 3.5 AML platform: investigate incidents, perform root cause analysis, apply ITIL practices, write complex SQL, troubleshoot ETL pipelines, manage Linux VMs and PostgreSQL on Azure, oversee releases and disaster recovery tests, and collaborate with stakeholders while communicating technical issues clearly.
Top Skills:
Command Line Interface (Cli)ETLLinuxAzurePostgresSas Viya 3.5SQL
HR Tech • Software
Provide technical troubleshooting for customer issues, focusing on API integrations, data flow, and automation via scripting. Collaborate with engineering to escalate and resolve bugs, identify patterns to drive product improvements, maintain support documentation, and enable the Support team through knowledge sharing and process improvements.
Top Skills:
APIsHTTPIntegrationsLog AnalysisScripting
Information Technology • Security • Software
Provide on-site IT support and enterprise security operations, enforcing Zero Trust and compliance (CMMC, NIST 800-171). Troubleshoot systems, manage tickets, develop automation (PowerShell/Bash) for CI/CD, harden networks (routing, switching, firewalls), perform threat hunting and vulnerability assessments, and lead incident response and documentation.
Top Skills:
BashCi/CdCmmcDevsecopsFirewallsIncident ResponseNetwork AdministrationNist 800-171PowershellRoutersSwitchesThreat HuntingVulnerability ManagementZero Trust Architecture (Zta)
Edtech • Hardware • Information Technology • Software
Provide onsite IT support for schools: troubleshoot hardware, software and network issues; install, configure and upgrade equipment; maintain and monitor systems; take ownership of incidents to resolution; collaborate with colleagues; deploy and test new technology; and deliver friendly end-user support while building strong customer relationships.
Information Technology
Support and maintain secure DoD cloud infrastructure using AWS, Linux, Windows, and automation tooling. Deploy and optimize containerized applications with DevOps practices, collaborate with cloud architects, and meet DoD security and certification requirements.
Top Skills:
Active DirectoryAnsibleAWSBashLinuxWindowsYaml
Healthtech • Professional Services • Software
Investigate and resolve client issues across hosted, on‑premises, and SaaS environments using backend data analysis, logs, and infrastructure review. Advise on IT/database best practices, maintain Salesforce documentation, triage escalations to engineering, manage API integrations, and configure Google Cloud and AI tooling to maintain uptime and client satisfaction.
Top Skills:
APIsCx Agent StudioGeminiGoogle Cloud PlatformLogs ExplorerPythonSalesforceSQLVertex Ai
2 Days AgoSaved
Logistics • Transportation
Provide engineering-level application support and troubleshooting across enterprise platforms. Diagnose and resolve complex incidents, implement configuration and light development fixes, perform data analysis, own issues end-to-end, reduce repeat incidents, improve system stability, and mentor Level I engineers while participating in a technology incubator program.
Top Skills:
.NetAPIsC#IntegrationsJavaScriptLightning)PythonSalesforce (ApexSQLTypescript
Software
Serve as a top-tier technical support expert for Premium customers on SUSE and Rancher products. Lead resolution of complex escalations, provide strategic guidance, own service reviews, build long-term customer relationships, drive process improvements, mentor junior engineers, and create technical documentation and presentations.
Top Skills:
Cloud-NativeContainersKubernetesLinuxRancherSuse
Information Technology • Biotech • Consulting • Pharmaceutical
Provide first- and second-level ValGenesis system support and administration, troubleshoot integrations and performance, perform maintenance and validation (IQ/OQ/PQ), produce user training/documentation, ensure GxP/FDA/EMA compliance, and liaise with client and Westbourne teams.
Top Skills:
DatabasesServer EnvironmentsSQLTicketing SystemsValgenesis
Robotics • Biotech • Pharmaceutical • Automation
Serve as primary customer contact for lab automation robotics, handling case management for software and hardware. Troubleshoot, debug and deploy integration code, collaborate with field service and software teams, document issues, run case review meetings, meet response and KPI targets, and improve customer systems and processes.
Top Skills:
C#CellarioDensoFirmwareGreen Button GoKukaMomentumPythonScaraSerial CommunicationsTcp/Ip
Professional Services • Consulting • Industrial
Provide Level 2 application support for production applications: troubleshoot incidents, perform root cause analysis, maintain and enhance systems using UNIX/Shell scripting and Oracle/PL-SQL, work with Autosys, follow ITIL processes, and collaborate with stakeholders in the investment banking domain.
Top Skills:
Application SupportAutosysItilOraclePl/SqlShell ScriptingUnix
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Professional Services • Consulting • Industrial
Onsite deskside support technician providing hardware and software support for HP/Dell laptops and desktops, IMAC activity, system imaging and setup, hardware replacement, network printer/IP troubleshooting, inventory and equipment disposal, and customer-facing support.
Top Skills:
Comptia A+Dell Laptops/DesktopsHp Laptops/DesktopsIp Network ConfigurationMicrosoft Outlook 2007Microsoft Outlook 2010Network PrintersPc ImagingWindows 7Windows Vista
Logistics • Industrial • Automation • Manufacturing
Provide applications and installation support for Murata CNC lathes and integrated loaders: develop machining processes, create/validate CNC programs, install and qualify tooling and peripherals, perform acceptance runoffs, troubleshoot Fanuc/PLC and loader programs, train customer operators, and travel extensively to customer sites for turnkey projects.
Top Skills:
CadcamCncExcelFanucFanuc Diagnostic PagesFanuc LadderGd&TMS OfficeMuratec Loader ProgramsOutlookPlcPowerPointPpgSolidworksWord
eCommerce • Retail • Software
Provide production application support and incident management, debug and resolve escalated customer issues, collaborate with engineering and cross-functional teams, expand knowledge base, and mentor junior staff to ensure high availability for enterprise e-commerce clients.
Top Skills:
.Net FrameworkC#CSSCursorHTMLJavaScriptJSONPowershellPythonRest ApisXML
Financial Services
Troubleshoot and resolve customer-reported issues across Alkami's platform by analyzing logs, running SQL queries, and managing tickets to SLA. Escalate complex problems, assist lower-level engineers, document resolutions, support releases and deployments, participate in on-call rotations, monitor environments, and perform root cause analysis to improve system reliability and client experience.
Top Skills:
Ach File FormatsGoogle WorkspaceGrafanaItilJIRANew RelicServicenowSplunkSQL
Information Technology • Software
Provide remote support for EBS applications, troubleshoot issues, configure Oracle ASCP modules, and lead implementations while ensuring project delivery.
Top Skills:
AscpData MigrationErpOracle EbsPerformance TuningSQL
Hardware
The Customer Support Engineer performs troubleshooting, diagnosis, and repair of complex equipment, ensuring customer satisfaction through effective communication and problem-solving. They manage inventory, prepare reports, and assist installation teams, working largely onsite at customer locations.
Top Skills:
DvmsFlow MetersOscilloscopesTechnical Support Tools
Information Technology • Consulting
Serve as Tier 2 escalation engineer resolving complex infrastructure issues across networking, servers, workstations, and cloud. Mentor Tier 1 technicians, create documentation, coordinate vendors, participate in projects and onsite installs, and support on-call rotation. Emphasizes advanced networking troubleshooting and client-facing communication.
Top Skills:
Active DirectoryAuvikAws VpcAzureCliConnectwiseDhcpDnsEnterprise Wi-FiFirewallsFortinetMerakiOffice 365Packet AnalysisPrtgPsaRmmRouting ProtocolsSonicwallSubnettingVlansVpnWindows ServerWireshark
Biotech
Provide customer-facing IT and infrastructure support for digital solutions: design integrations, enable remote diagnostics, perform automated deployments, troubleshoot systems and software, support installations and upgrades, and collaborate with sales, implementation, and development teams.
Top Skills:
AnsibleAutomationContent FiltersData StorageDockerFirewallsKubernetesKvmLinuxMonitoring ToolsRemote Software InstallationRoutingScriptingSwitchingVlansVMware
Software
Provide day-to-day service desk support including troubleshooting hardware/software, imaging and shipping laptops, managing inventory, onboarding and training users, Windows and Mac desktop support, account provisioning, participating in on-call rotation, and collaborating with IT team for operational projects.
Top Skills:
Computer NetworkingExcelmacOSMs Office (WordOutlook)Windows 10Windows 11
Artificial Intelligence • Semiconductor • Manufacturing
The Process Support Engineer provides customer support, develops semiconductor processes, performs data analysis, troubleshoots complex issues, and communicates with stakeholders.
Top Skills:
Atomic Layer DepositionChemical Vapor DepositionPhysical Vapor DepositionPlasma Reactive Ion Etch
Artificial Intelligence • Semiconductor • Manufacturing
As a Process Support Engineer, you'll guide products through their lifecycle, provide customer support, troubleshoot issues, analyze data, and develop manufacturing processes for semiconductor chips.
Top Skills:
AnnealAtomic Layer DepositionChemical Vapor DepositionImplantPhysical Vapor DepositionPlasma Reactive Ion Etch
Artificial Intelligence • Semiconductor • Manufacturing
As a Process Support Engineer, you will support customers through installations, troubleshoot problems, and lead experiments to improve semiconductor processes.
Top Skills:
Atomic Layer DepositionChemical Vapor DepositionPhysical Vapor DepositionPlasma Reactive Ion Etch
Artificial Intelligence • Semiconductor • Manufacturing
As a Process Support Engineer, you'll guide semiconductor products through their lifecycle, providing customer support, troubleshooting, and process optimization, while working closely with R&D teams.
Top Skills:
AnnealAtomic Layer DepositionChemical Vapor DepositionImplantPhysical Vapor DepositionPlasma Reactive Ion Etch
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