Top Support Engineer Jobs

The Customer Support Engineer repairs, troubleshoots, and updates complex equipment, ensuring operational quality and customer satisfaction, while working both independently and collaboratively.

The role involves providing support for NextGen project with a focus on Java integration, troubleshooting, maintenance, and collaboration with Scrum teams while addressing application issues.

Provide production and maintenance support for NextGen projects, including troubleshooting, integration, and application performance improvements. Requires experience in Java development within the healthcare insurance industry.

Provide integration and support for NextGen projects primarily focused on PEGA. Involve code review, testing, and application support.

The role involves providing support for the NextGen project, including troubleshooting, integration, and maintenance of JAVA applications in a healthcare context.

The role involves support for the integration and maintenance of PEGA solutions in a healthcare environment, requiring extensive Java and PEGA development experience.

The role focuses on supporting integration, testing, and maintenance for NextGen projects, primarily involving Pega applications in the healthcare insurance domain.

Provide production and maintenance support for NextGen projects, troubleshoot issues, coordinate support, and integrate JAVA changes in environments.

Provide incident and problem management support for Identity Management capabilities. Collaborate with internal teams to improve application stability, develop operational documents, and manage incidents effectively.

The role involves tier 2 triage for production incidents, analyzing issues, improving operational support, and maintaining documentation.

The Application Support Engineer is responsible for maintaining software applications, troubleshooting issues, and ensuring high performance across teams. This role includes user support, system integration, monitoring performance, and collaborating with various teams for enhancements.

The Application Support Engineer will ensure application availability, resolve issues, assist in releases, and maintain applications in various environments.

The Application Support Engineer will ensure application availability for users, resolve issues, and assist with application configuration and maintenance across environments.

As a Cloud Support Engineer, you will resolve complex customer issues related to Ubuntu, ensure high satisfaction levels, and contribute to knowledge sharing.

The Senior Systems Support Engineer provides advanced technical support for process control systems, enhancing reliability and compliance while leading IT projects and troubleshooting, ensuring effective collaboration with IT teams and vendors.

The Application Support Engineer provides technical support for UCaaS and VoIP services, resolving customer issues efficiently to enhance satisfaction and retention.

The role involves providing technical support for ControlOne and network issues, performing troubleshooting, managing tickets, and collaborating with teams to ensure customer satisfaction.

Provide hands-on post-sales technical support for enterprise storage customers: troubleshoot and resolve issues, perform installs/upgrades/field services, manage escalations, submit feature requests/bugs, and collaborate with sales, professional services, and engineering to ensure product adoption and customer satisfaction.

As a Customer Support Engineer, you will respond to customer issues, evaluate problems, solve them or escalate, and perform field services for installations and upgrades while managing relationships and enhancing customer satisfaction.

The Customer Support Engineer responds to customer technical issues, manages post-sales activities, supports installations and troubleshooting, and advocates for customer needs.

Provide post-sales technical support and escalations for VAST storage products: troubleshoot, resolve or escalate customer issues, perform installations/upgrades/field services, collaborate with engineering and success teams, submit/manage bugs and feature requests, and drive customer adoption and satisfaction.

The Process Support Engineer will manage customer interactions, assist in equipment performance optimization, conduct installations, troubleshoot systems, and analyze data to enhance semiconductor manufacturing processes.

As a Process Support Engineer, you'll guide products through their lifecycle, providing customer support, troubleshooting complex issues, and collaborating with R&D on manufacturing processes for semiconductor chips.

Provide on-site installation, diagnostics, troubleshooting, service, and repair of semiconductor capital equipment. Liaise with customers and R&D to optimize tool performance, design and run DOEs, analyze statistical data, perform root cause analysis, and support process integration across CVD, ALD, RIE, PVD, anneal and implant processes.

The Internet Applications Support Engineer manages WebSphere environments, performs deployments, resolves technical issues, and collaborates with developers on application requirements.