Top Support Engineer Jobs

The Application Support Engineer role involves providing hardware and application support across Unix/Linus and Windows environments, managing incidents and changes, supporting Tomcat/Java applications, and familiarizing with databases and network systems.

Provide high-quality, customer-facing production support for Marqeta's card issuing platform: respond to tickets, diagnose and resolve issues, perform root cause analysis, coordinate with Engineering/Product, run on-call rotations, improve processes and automation, mentor junior engineers, and document learnings to improve service delivery and customer experience.

The L2 Support Engineer diagnoses and resolves complex technical issues, mentors junior staff, manages support tickets, and documents solutions to optimize IT service delivery.

Lead and manage a technical support engineering team for enterprise customers, ensuring efficient operations and strong collaboration with engineering teams to enhance product development and customer satisfaction.

This role involves the installation, configuration, and operation of WebSphere environments, application deployment, performance monitoring, and disaster recovery planning, requiring a solid background in technical support and emerging software updates.

The role involves installation, configuration, and operational support of WebSphere environments, including advanced troubleshooting and application performance monitoring for multiple projects.

The role involves installing, configuring, and troubleshooting WebSphere environments, managing application deployments, and providing technical support for multiple projects.

The MS Unified Communication Support Engineer will focus on deployment, integration, support, and end-to-end SIP testing within Microsoft Unified Communications, ensuring effective communication systems for clients.

Own end-to-end support and customer success: handle inbound tickets, set SLAs, resolve technical issues, build AI support agents, knowledge base, onboarding automations, health scoring, tooling, reporting, and CS playbooks to drive retention and expansion.

The Product Support Engineer will bridge the gap between Engineering and Customer Experience, resolving production issues, using AI for improvements, and consulting with Operations to automate processes.

The IT Support Engineer role involves providing L1 and L2 support, troubleshooting technical issues, administering Microsoft 365, managing hardware, and using AI tools to enhance support quality and efficiency.

The Technical Sales Support Engineer develops engineered supply system solutions, prepares technical proposals, clarifies specifications, and collaborates with teams while ensuring compliance with standards and continuous improvement initiatives.

Provide technical support and troubleshooting for complex customer issues, use scripting and OpenAI tools to automate processes, partner with engineering and product teams to resolve bugs, improve support systems, and scale operations while participating in on-call and weekend coverage.

Serve as the primary technical responder for inbound customer issues: triage, reproduce, resolve or escalate, build automated support infrastructure, maintain documentation and runbooks, and synthesize product feedback to drive improvements.

The Network Support Engineer will provide technical support and maintenance for various network applications and systems, ensuring optimal performance and uptime.

Design and support software for POS terminals, optimizing applications for low-latency and real-time execution, and integrating AI models.

The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.

The Customer Support Engineer promotes sales and provides technical support for Misumi products, collaborating with teams to drive customer success and increase sales while ensuring accurate product information and support.

Provide production support, maintenance, troubleshooting, and enhancements for legacy VB.NET desktop and service applications. Diagnose issues across applications, databases, Windows systems, and connected devices; write and optimize T-SQL; manage deployments, incident investigations, and documentation; collaborate with business and technical stakeholders to ensure reliability and continuity.

Troubleshoot field-deployed elevator control products for contractors, analyze electronic circuits and programmable software, manage escalations, provide quotes, engineer and draft modifications, prioritize multiple issues, and follow engineering design standards using AutoCAD.

Provide technical support and troubleshooting for field-deployed elevator control products. Analyze electronic circuits and programmable functions, draft wiring and design modifications in AutoCAD, manage escalations, produce quotes, and communicate with installers and customers to resolve issues promptly.

Provide onsite Windows and hardware support including patching, vulnerability management, ServiceNow ticketing, desktop/laptop and server troubleshooting, system and hardware refreshes, deployments, on-call and 2nd-shift support, user training, process improvement identification, and project-based tasks as assigned.

Own and scale day-to-day IT operations across office and lab sites: troubleshoot hardware, OS, software, and network issues; provision laptops/accounts and enroll devices in MDM; enforce MFA and security best practices; maintain Wi‑Fi and network stability; rack and cable equipment; write runbooks and KB articles; automate routine tasks with scripting; coordinate with vendors and consultants to support security compliance.

Design, build, commission, and maintain propulsion test stands and ground support equipment for cryogenic propulsion systems. Plan preventative maintenance, troubleshoot mechanical/fluid/electrical/instrumentation issues, support root-cause investigations and safety/hazard analyses, maintain P&IDs and facility documentation, and promote operational excellence during test operations.

Support and stabilize production trading platforms by monitoring systems, investigating incidents, executing remediation, improving runbooks and automation, and planning client implementations and deployments for bridging, aggregation, and reporting integrations.