Top Support Engineer Jobs

The Technical Support Engineer I troubleshoots and resolves customer issues with Oasis software, maintains documentation, and collaborates with IT and other teams to ensure operational success at casinos.

As a Technical Support Engineer I, you will respond to calls, troubleshoot software issues, assist with installations, and document customer tickets.

The role involves integrating and supporting PeopleSoft modules, providing Oracle DBA support, customizing code, and conducting testing. The candidate should have 10+ years of PeopleSoft experience and 3+ years as a Support Analyst.

The role involves supporting customers with the integration of Aviatrix's multi-cloud networking solutions, resolving technical issues, mentoring engineers, and advocating for product improvements.

The role involves providing technical support for AspenTech's APC software, troubleshooting customer issues, delivering training, and collaborating across teams to improve customer relations and product quality.

Provide technical support and escalation management for customer etch/PVD equipment, including installations, calibration, Alpha/Beta site testing, ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and field implementation while supporting field engineers and driving improvement programs.

Develop and document procedures for new products, address field issues with Quality & Reliability teams, and train engineers on new machinery.

Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.

The Technical Support Engineer assists customers with troubleshooting technical issues, guides users in operational tasks, and escalates complex issues. They maintain documentation and manage customer communication during the support process in a 24/7 environment.

Develop procedures for servicing products, addressing field issues, conducting failure analysis, and training customer engineers on new products.

The role involves qualifying module performance, leading complex qualifications, supporting R&D development, and managing tool integration and calibration procedures.

Provide technical support and troubleshooting for complex customer issues, use scripting and OpenAI tools to automate processes, partner with engineering and product teams to resolve bugs, improve support systems, and scale operations while participating in on-call and weekend coverage.

Responsible for troubleshooting and repairing complex capital equipment, providing customer support, maintaining equipment, and training users. Collaborates with multiple teams to ensure customer satisfaction and operational quality.

The Deployment Support Engineer provides on-site support for system installations, software upgrades, and assists users with their devices in the DC Metro Area.

Senior Support Engineer owning high-priority customer cases for large-scale shows, mentoring junior staff, troubleshooting hardware/software (media servers, camera tracking, networks), writing knowledge-base articles, supporting demos/events, and coordinating with Development, Q&A and Projects to resolve time-critical issues.

Sentry seeks a Senior Technical Support Engineer to provide expert assistance to software developers using their tools. Responsibilities include troubleshooting support requests, engaging in community support, and contributing to documentation and customer feedback management.

The Application Support Engineer role involves providing hardware and application support across Unix/Linus and Windows environments, managing incidents and changes, supporting Tomcat/Java applications, and familiarizing with databases and network systems.

This role involves the installation, configuration, and operation of WebSphere environments, application deployment, performance monitoring, and disaster recovery planning, requiring a solid background in technical support and emerging software updates.

The role involves installation, configuration, and operational support of WebSphere environments, including advanced troubleshooting and application performance monitoring for multiple projects.

The role involves installing, configuring, and troubleshooting WebSphere environments, managing application deployments, and providing technical support for multiple projects.

The MS Unified Communication Support Engineer will focus on deployment, integration, support, and end-to-end SIP testing within Microsoft Unified Communications, ensuring effective communication systems for clients.

The Support Engineer will install, configure, and support BlueTOAD hardware and software products, assist users, and ensure product performance and reliability.

The Support Software Engineer will provide technical support for autonomous maritime operations, troubleshoot systems, and improve reliability through collaboration with hardware and software teams.

The Lab Support Senior Engineer is responsible for deploying solutions, managing infrastructure, and leading projects, while mentoring junior engineers and ensuring effective operations in the lab environment.

The Sr Support Engineer will troubleshoot and resolve technical issues in IAM and CPAM services, ensuring timely incident resolution and root cause analysis. They will collaborate with Engineering and DevSecOps teams, communicate with end users, and document procedures.