Top Support Engineer Jobs

The Internet Applications Support Engineer manages WebSphere environments, performs deployments, resolves technical issues, and collaborates with developers on application requirements.

The Business Systems Support Developer facilitates communication between business and IT teams, manages system specifications and improvements, oversees testing, coordinates project deliverables, and conducts data analysis to enhance system performance.

Provide technical support and advocacy for CodeSignal users: triage and resolve support tickets, troubleshoot product issues, gather diagnostic data, communicate with users and internal teams, prioritize multiple requests, and escalate severe issues. Work cross-functionally to improve user experience and maintain support quality in a fast-paced, remote startup environment.

The Network Support Engineer provides Tier 1 and Tier 2 network support, diagnosing and resolving issues, configuring hardware, and ensuring network reliability and performance.

Provide advanced technical and project support for Globalstar Gateway systems: troubleshoot incidents, analyze operational data, validate systems, optimize network performance, create documentation, train staff, and support operations during repairs and downtime to maintain SLA uptime.

Provide hands-on AV and collaboration support for conference rooms, executive spaces, and enterprise events. Support Microsoft Teams Rooms, troubleshoot live meetings, perform pre-meeting checks, manage event setup/teardown, perform maintenance and monitoring, collaborate on standards and deployments, liaise with vendors, and ensure security/compliance of AV systems across multiple sites.

Provide advanced email and live technical support for enterprise customers, diagnose database internals and SQL performance, reproduce and report bugs, collaborate with engineering and customer-facing teams, improve support processes and documentation, and participate in on-call rotation while working a Thursday–Sunday 10-hour shift schedule.

Support and maintain secure DoD cloud infrastructure using AWS, Linux, Windows/AD, and scripting (Bash/Ansible/YAML). Harden systems to STIGs, deploy and optimize cloud components in a DevOps/Kubernetes environment, collaborate with stakeholders, and work variable shifts. TS/SCI clearance required.

As a Tier 3 Support Engineer, you will resolve complex technical issues, work with engineering teams to enhance products, and document solutions.

The Application Support Engineer maintains customer applications, resolves system anomalies, and collaborates with various technical teams to address operational issues.

The Deployment Support Engineer provides on-site support for system installations, software upgrades, and assists users with their devices in the DC Metro Area.

The Support Engineer will install, configure, and support BlueTOAD hardware and software products, assist users, and ensure product performance and reliability.

The Controls Support Engineer provides remote and on-site technical support for advanced automated material handling systems, ensuring reliability and efficiency through troubleshooting and incident management. The role requires travel and focuses on optimizing PLC systems and industrial networks.

Provide technical, customer-facing support for VibeIQ's SaaS platform: own inbound tickets, diagnose and resolve product/configuration issues, manage escalations and incidents, document solutions, improve support processes, and assist onboarding of new support staff.

Provide on-site customer support for semiconductor capital equipment: install, diagnose, troubleshoot, repair, and optimize tool performance. Design experiments (DOEs), analyze data statistically, perform root cause analyses, and liaise between customers and business units. Work across multiple process technologies (CVD, ALD, RIE, PVD, anneal, implant).

Lead airworthiness and system safety activities for multi-domain defense systems, including hazard analyses, risk assessments, requirements development, design reviews, and technical risk management. Provide strategic advice, supervise studies, consult with clients, and recommend improvements to achieve airworthiness certification and mission safety.

Provide electrical engineering support for Thermomechanical Treatment Facilities worldwide: review/approve electrical designs, support commissioning, troubleshoot HV/MV/LV power systems and protective relays, perform root-cause analyses, develop corrective actions and technical bulletins, and collaborate with plant teams. Expect ~30% travel and mentorship of junior engineers.

Provide L2 production support for equities e-trading applications on the trading floor: monitor systems, investigate and resolve incidents, liaise with development/QA/business teams, ensure SLA adherence, recommend technical actions, and communicate status to global stakeholders.

Provide front-line technical support and excellent customer service for clients, handling phone and on-site requests, logging and tracking tickets in ConnectWise, troubleshooting hardware and software (Windows/Mac/MS Office), escalating as needed, and performing occasional travel to client sites and company offices.

Provide on-site AV support for live events, meetings and conference rooms: setup/teardown, live mixing, troubleshooting AV systems, coordinate with vendors and global AV team, maintain conference room computers, and support company-wide events with strong customer service.

Provide on-site Tier 1 and Tier 2 end-user support for the Nashville office, including executive white-glove service, device provisioning/imaging, Microsoft 365 and mobile support, AV and meeting-room technology, ITSM ticketing, asset management, and process/documentation improvements. Partner with regional/global teams on endpoint modernization, cloud-first device management (Intune/Entra), AI/Copilot enablement, and onboarding/offboarding to improve service quality and operational maturity.

Lead SRE and production support for big data services: manage incident/problem management, monitoring/observability (AppDynamics, Splunk, ELK, Grafana), service improvement, automation (Ansible, CI/CD), disaster recovery, capacity/configuration/change management, and coordinate with development, architecture, and infrastructure teams while leading L2 service delivery and on-call support.

Provide production application and Big Data platform support for critical financial systems: monitor, troubleshoot, tune Hadoop/Cloudera clusters, manage incidents and releases, maintain runbooks, perform risk reconciliations, liaise with stakeholders and vendors, drive stability and SRE best practices, and coach junior staff.

Provide technical project support to Navy Regional Maintenance Center project teams: availability planning, engineering service requests, certifications (KE/MS), DFS/ESR reviews, coordination with yards and stakeholders, and execution certification support.

Lead hardware builds, diagnostics, validation, and quality control for robotic systems. Assemble and troubleshoot electro-mechanical assemblies, develop test plans and fixtures, drive root cause analysis, maintain SOPs and metrics, support deployments, and mentor junior technicians.