Top Support Engineer Jobs

The Junior Mobile Core Support Engineer will troubleshoot and resolve telecom network issues, support customer queries, and maintain network performance while collaborating with engineering teams.

The Product Support Engineer will engage with customers, create knowledge base content, provide feedback on the product, and support process development.

As a Support Engineer, you will troubleshoot and resolve customer issues for Acoustic products, providing exceptional customer service and collaboration with internal teams.

The Support Engineer resolves technical issues, manages customer inquiries, delivers software upgrades, and maintains service level agreements. They provide exceptional customer service and improve internal processes.

The Automations & AI Specialist will enhance customer support using AI tools, optimize workflows, and analyze data to improve efficiency in product support.

The Application Support Engineer provides application support for complex technical issues, collaborates on projects, and develops leadership skills. Requires strong programming abilities.

Manage information needs, provide technical support for Web Services and .NET frameworks, advocate for clients, and handle technical issues.

The Partnership Support Engineer will handle integration issues, improve processes, build tools for diagnostics, and ensure reliability for partner integrations, APIs, and collaborations.

As a Process Support Engineer III, you will guide products through their lifecycle, provide customer support, develop manufacturing processes for semiconductor chips, and troubleshoot process engineering issues.

As a Process Support Engineer, you'll guide products through their lifecycle, providing customer support and troubleshooting issues while working closely with R&D teams and customers on semiconductor manufacturing processes.

The Technical Account Manager serves as the primary technical escalation for grocery customers, addressing complex issues, monitoring account health, and ensuring operational stability on the Vori platform.

Provide first- and second-line production support for Murex MX.3 on Equity Derivatives: triage incidents, monitor system health, perform technical diagnostics, manage vendor cases, validate fixes and changes, maintain runbooks, and drive platform stability and automation across pricing, risk, trade capture and interfaces.

Provide hands-on support to manufacturing/process engineers across FLIR cooler production lines: process returned hardware, execute experiments and equipment validations, support production and rework, update assembly instructions, train production personnel, drive continuous improvement (Lean/Six Sigma/5S), and report manufacturing metrics. Requires lifting up to 50 lbs and flexibility for overtime.

The Associate Linux Support Engineer will provide technical support, troubleshoot Linux issues, and enhance customer satisfaction while learning and contributing to Canonical's services.

The Cloud Support Engineer will optimize cloud infrastructure in accordance with FedRAMP controls, manage identity and access systems, support incident response, and ensure compliance with data protection standards, among other responsibilities.

The Cloud Support Engineer will optimize cloud infrastructure, manage identity and access mechanisms, respond to incidents, and ensure data compliance with FedRAMP High controls.

Provide technical expertise for Experlogix CPQ Design Center: diagnose and reproduce complex configuration, pricing, and document-generation issues; analyze configurations and data using SQL/FetchXML/OData; produce bug reports and guidance; collaborate with product, development, and services teams; maintain knowledge base and participate in testing and validation.

Field-based support role installing, maintaining, troubleshooting, and repairing Revvity and multivendor laboratory instruments. Provide customer training, warranty and corrective maintenance, service data entry, and contribute to sales support and account profitability. Maintain company vehicle, tools, and safety compliance while developing technical skills and reporting quality improvement opportunities.

Serve as the primary technical support contact for a customer, handling escalations, installations, alpha/beta site testing, performance reporting (MTBF/MTBI/Availability), ECO reviews, documentation (CENs, BKMs), and coordinating field implementation and improvements.

Provide escalated technical support and leadership for network, security, virtualization, storage, backup, and disaster recovery issues. Troubleshoot complex incidents, collaborate with engineering and stakeholders, update documentation, contribute to training, participate in on-call rotation, and use automation/AI tools to improve processes and customer outcomes.

Provide escalated technical support and leadership for complex customer issues across networking, security, virtualization, storage, backup, and disaster recovery. Collaborate with platform teams, update documentation, participate in on-call rotation, improve processes, and support training initiatives while using automation and AI tools.

Provide senior-level technical escalation support across networking, security, virtualization, storage, backup and disaster recovery. Lead troubleshooting, coordinate root-cause analysis with platform engineers, update documentation, contribute to training, participate in on-call rotation, use automation and AI tools, and engage stakeholders to improve systems and processes.

Provide front-line technical support and customer service via phone and ticketing (ConnectWise), troubleshoot hardware/software (Windows/macOS, MS Office), escalate and document issues, perform occasional on-site client visits, and maintain service desk administration and timesheet reporting.

Lead IT support operations as the senior escalation point: manage service desk workflows, onboarding/offboarding, device lifecycle, access and admin systems, documentation, automations, and office AV. Mentor junior staff, coordinate global support coverage, and drive process and tooling improvements to increase efficiency and satisfaction.

Provide Tier 2 technical support for enterprise B2B SaaS customers: triage and resolve complex production issues, debug Python and no-code agents, investigate integrations and REST APIs, use monitoring tools, build automation/diagnostic scripts, and escalate product defects. Collaborate with Customer Success, Product, and Engineering to improve the platform and customer outcomes.