Top Support Engineer Jobs

Provide technical and design support for in-service aircraft electrical/avionics issues, troubleshoot AOG events, perform root cause analysis, draft technical documentation, and support safety/compliance investigations and fleet guidance.

Provide structural engineering support for in-service McDonnell Douglas fleet: diagnose damage/non-conformances, perform root-cause analysis, develop repair dispositions, support IPTs, ensure compliance, develop NDT procedures, perform simple static strength analyses, and participate in 24/7 on-call rotations and occasional travel.

Provide front-line phone and on-site technical support for clients, troubleshoot hardware and software (Windows/macOS, MS Office), log and manage tickets in ConnectWise, escalate and coordinate with third-party providers, perform audits, and maintain documentation and customer communications.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.

Provide onsite troubleshooting, repair, preventive maintenance, and customer support for advanced semiconductor equipment. Coordinate with customers, installation engineers, technical support, and sales; document service activity in CRM; train users and mentor junior CSEs. Maintain certifications and execute logistics, inventory, and quotes as needed.

As a UAS Support Engineer, you will diagnose complex technical issues, review telemetry, develop performance dashboards, and enhance maintenance schedules for drone systems.

Lead Corporate IT support for employees and executives, resolving complex identity and SaaS issues, owning major operational programs (onboarding, executive support, M&A), mentoring junior engineers, driving automation to eliminate recurring failures, and partnering with Security, People, and Finance on access, incidents, and compliance.

Lead technical onboarding and data migrations for new clients, mentor the implementations team, design and automate ETL and reconciliation processes, manage system setup and go-live readiness, serve as primary technical escalation, coordinate cross-functional dependencies, and maintain implementation documentation and runbooks.

Own and resolve complex, recurring trader-impacting issues by reproducing, diagnosing, and shipping code fixes. Write backend C#/.NET and React front-end code, build admin tooling, improve observability, lead incident response and post-incident reviews, and partner across engineering, QA, Cloud Ops, and Product to reduce recurring support toil.

As a Customer Support Engineer at Mux, you'll handle technical support tickets, enhance documentation, improve AI workflows, and drive customer success by collaborating with internal teams.

Provide L2 production support for equities e-trading applications on the trading floor: monitor systems, investigate and resolve incidents, liaise with development/QA/business teams, ensure SLA adherence, recommend technical actions, and communicate status to global stakeholders.

Provide production support and monitoring for a regulated trading exchange, execute daily operational processes, triage and resolve incidents, tune performance, support releases, maintain runbooks and documentation, automate operational workflows, and collaborate with development, QA, infrastructure, and partners to ensure stable, SLA-driven exchange operations.

Provide technical support for Broadcom's Endevor mainframe product, troubleshoot and root-cause complex customer issues, analyze logs, recreate issues in lab environments, follow KCS knowledge processes, mentor junior engineers, collaborate with engineering and SaaS ops, participate in on-call rotation and occasional travel.

Lead design, implementation, integration, and support of complex infrastructure solutions across cloud and on-prem environments. Troubleshoot advanced issues, perform root-cause analysis, optimize performance, maintain configuration/version control, document procedures, and advise stakeholders. Drive interoperability, deployment strategies, and continuous improvement in a health‑tech context.

Provide expert-level troubleshooting for complex network performance issues (BGP, OSPF, DNS, TCP/IP), lead resolution of critical outages using telemetry and packet captures, automate diagnostics with scripting, mentor junior engineers, produce documentation, and partner with engineering/product teams to drive product improvements in a FedRAMP environment.

Ensure continuous operation and reliability of GLG systems by triaging, diagnosing, and resolving software issues. Interface with Engineering and Helpdesk, communicate technical resolutions to non-technical stakeholders, and learn and apply JavaScript, TypeScript, Python, SQL and AI toolsets to improve platform reliability.

Perform transmission and operational power-system studies and simulations; analyze issues, develop solutions, coordinate with internal and external parties, support NERC/FERC compliance and audit readiness, and provide on-call operational support to ensure reliable 24/7 bulk power system operation.

Serve as primary technical contact for partner banks, troubleshoot API/connectivity/payment issues, manage support queues and incidents, run RCA, create runbooks, and collaborate with Engineering and Product to improve reliability and scalability.

Support creation and delivery of daily, weekly and monthly water production plans by gathering real-time constraints, monitoring KPIs, acting as a super-user of planning tools, investigating issues, supporting root cause analysis, liaising with operations and stakeholders, and driving continuous improvement of tools, processes and data quality.

Serve as technical bridge for customer onboarding and integrations: maintain/debug internal admin tools, configure feature flags, ensure PMS/CRM API integrations, update docs, troubleshoot regressions and basic AI hallucinations, and collaborate with engineering to automate onboarding/support workflows.

The AI-Forward IT Support Engineer leads the support team, manages Microsoft environment, utilizes AI tools for solutions, and aids employees in using AI resources.

The Staff Machine Learning Engineer will lead ML initiatives, partnering with multiple teams to enhance customer support through AI-driven solutions, focusing on conversational agents and research in chatbot architectures.

Administer Adobe Creative Cloud licensing, Admin Console, and user provisioning. Provide day-to-day support and troubleshooting for Creative Cloud apps. Support Microsoft Copilot and Power Platform administration, governance, and user enablement. Partner with security/compliance on generative AI and content protection policies, manage deployments and identity integration, monitor service health, create runbooks and documentation, and deliver training and support.