Top Support Engineer Jobs

Provide first-line desktop support for Pleasanton office employees: triage Jira tickets, image and join workstations to Active Directory, troubleshoot Windows/macOS, Office, VPN/MFA, mobile devices, manage AV and asset-management systems, automate tasks with scripting, participate in on-call rotation, and own desktop projects.

As a Support Advisor, you'll solve complex technical problems for clients, collaborate on the support team, and improve your communication skills while learning new technologies.

The Process Integration Module Support Engineer collaborates with engineers to analyze data and support process execution in semiconductor manufacturing, focusing on operational excellence and module performance.

The Fab Support Engineer Lead supervises technicians, coordinates maintenance schedules, monitors performance, communicates risks, and develops team members.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

Operate and improve production AI-first support workflows (routing, escalation, knowledge, evaluation); act as human escalation for key accounts; debug APIs and web apps; ship automation/code (Python/TypeScript); drive support ops (SLAs, incidents, postmortems); partner with Engineering/Product to turn signals into fixes and reliability improvements.

As an IT Support Engineer, you will build automated IT workflows, manage identity access, enhance device management, and partner on infrastructure scaling while providing proactive support solutions.

This role involves providing multi-channel technical support, resolving issues, educating clients on the platform, and acquiring expertise in Datadog's products.

The AV/IT Support Engineer role involves supporting conferencing technologies, managing Microsoft Teams and Cisco systems, and providing assistance for executive leadership.

The Application Support Engineer will handle daily operations of customer applications, interface with engineering resources, and investigate system anomalies while providing 24x7 mission support.

The Application Support Engineer provides 24x7 mission support, monitors customer applications, investigates system anomalies, and manages escalations with SMEs. Shift work is required.

As a Senior Cloud Support Engineer, you'll provide high-level support for GPU workloads, mentor team members, resolve complex technical issues, and enhance customer satisfaction through technical expertise and problem-solving.

As a Support Engineer III, you'll resolve complex MDM issues for Apple and Android devices, mentor junior technicians, and contribute to knowledge bases.

The Product Support Engineer develops sustainment strategies for advanced defense products, ensuring their readiness and lifecycle management through technical expertise and cross-functional collaboration.

The Product Support Engineer will develop sustainment strategies for defense products, manage maintenance plans, and enhance operational readiness through collaboration and technical expertise.

As a Product Support Engineer, you will develop and implement sustainment strategies, manage maintenance plans, and collaborate with teams to ensure optimal product performance.

The Application Support Engineer II will provide application expertise, solve support requests, maintain documentation, and improve the support process, while engaging with employees and engineering teams to resolve issues.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

This role involves supporting the 787 Aft Body Composite Fabrication production system through the design, testing, and approval of materials and processes, ensuring compliance, evaluating technologies, and managing projects.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.

The Mechanical Engineer II provides engineering production support for the MK45 Naval Gun System, analyzing designs and coordinating solutions while collaborating with various teams.

The role involves supporting production as a Mechanical Engineer, managing design issues, and collaborating with cross-functional teams on advanced products.

Support deployment and operation of digital engineering software in manufacturing. Handle service-desk tickets and learn software development and reliability practices.

As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.