Top Support Engineer Jobs

The Application Support Engineer is responsible for maintaining software applications, troubleshooting issues, and ensuring high performance across teams. This role includes user support, system integration, monitoring performance, and collaborating with various teams for enhancements.

Manage and maintain Atlassian tools, providing support and training while ensuring optimal performance and security. Collaborate on configurations and workflows.

The role involves managing cloud infrastructure, providing customer support, troubleshooting issues, and collaborating with engineering teams to enhance application performance.

The Support Engineer will assist developers using Reducto's API, debug issues, build support processes, and improve developer experience through feedback and AI tools.

Lead hardware builds, diagnostics, validation, and quality control for robotic systems. Assemble and troubleshoot electro-mechanical assemblies, develop test plans and fixtures, drive root cause analysis, maintain SOPs and metrics, support deployments, and mentor junior technicians.

Provide technical support to public sector and enterprise customers, troubleshoot complex issues, translate security/compliance needs (FedRAMP), automate tooling via scripting and AI, collaborate with engineering and product teams to resolve issues, improve processes, and provide on-call coverage.

The Product Support Engineer coordinates daily field service activities, providing software and hardware support while managing customer improvement projects and training.

Owner of post-sale technical support: triage and resolve platform, integration, and data issues; perform root-cause analysis; assist with API and SSO integrations; build support processes, SLAs, and knowledge base; surface product feedback and collaborate with Product and Engineering to improve reliability.

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

The Support Engineer acts as a key link between IT support and engineering, investigating complex issues, developing fixes, and improving application functionality in a clinical environment.

Responsible for supporting technology for employees, administering network and security systems, managing vendors, and resolving hardware/software issues.

The Sr. IT Support Engineer provides advanced technical assistance, resolves complex IT issues, manages user accounts, and supports IT projects while mentoring junior staff.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Systems Engineer will support the build of a new PAM solution, focusing on implementation, integration, security accreditation, and documentation for consistent operations and compliance.

Support production and product transition as a Senior Mechanical Engineer. Responsibilities include mechanical analysis, ensuring product quality, and leading cross-functional teams.

As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.

The Deployment Engineer will manage the full deployment lifecycle for retail locations, coordinate installations, troubleshoot issues, and develop automation tools to enhance deployment efficiency.

The Sr Product Support Engineer advises on product design best practices, evaluates regulations, provides technical support, and manages product compliance throughout its lifecycle.

Provide technical and programmatic acquisition advisory to a government program office: develop acquisition artifacts, evaluate proposals, oversee contract execution, ensure mission integration and readiness for satellite systems, assess technical feasibility and risk, and coordinate stakeholders including primes and mission partners.

Provide advanced technical support for enterprise network infrastructure, troubleshoot complex network issues, collaborate on implementations, maintain documentation, and support operational activities.

As a Sr. Staff Technical Solutions Engineer, you will provide specialized support to Databricks' strategic customers, solve technical challenges, and optimize performance using Spark and data technologies.

Provide support for Java applications in cloud environments by monitoring systems, troubleshooting incidents, managing deployments, and ensuring optimal performance and availability.

As a Senior Support Engineer, you will enhance customer support for LanceDB by building infrastructure, maintaining knowledge-bases, troubleshooting customer issues, and collaborating with engineering teams. Your expertise in distributed databases and proficiency in Rust and Python will help optimize cloud-native database deployments.

As an AI Production Support Engineer, you will enhance operational efficiency using AI, collaborate with multiple teams, and develop tools for incident analysis and resolution in the credit trading platform.