Top Support Engineer Jobs

The Customer Support Engineer is responsible for ensuring customer satisfaction by troubleshooting, diagnosing, and repairing complex capital equipment. They coordinate with customers to minimize downtime and provide technical assistance. Additional duties include preparing service reports and contributing to knowledge management.

Provide support for account operations, ensuring the effective use of chemicals and equipment while collaborating with sales teams. Responsibilities include conducting testing, addressing issues, maintaining inventory, and supporting continuous improvements.

The role involves ensuring the stability and reliability of IWMS client platforms. Responsibilities include incident resolution, coding, testing, and participating in agile practices while collaborating with various teams to enhance system performance.

Support production platforms and enhance operational stability by monitoring systems, resolving incidents, driving automation initiatives, and ensuring production readiness controls.

Responsible for stability and compliance of ECM systems, including troubleshooting, incident management, system implementation, and relationship management with clients and partners.

The Cloud Support Engineer handles Level-2 and Level-3 support cases. Responsibilities include resolving technical issues, mentoring Level 1 engineers, and improving product based on support trends. This role requires excellent customer support skills and collaboration with various teams.

The Senior Production Support Engineer will provide support for the SAS Viya AML platform, manage database systems, troubleshoot application issues, and ensure service continuity. Responsibilities include collaboration with stakeholders and staying updated on regulatory changes.

The AI Support Engineer monitors and resolves production incidents involving AI solutions, collaborates with teams for systems optimization, builds diagnostic tools, and maintains compliance with governance requirements.

The Support Engineer will assist customers with technical needs, engaging with Customer Success and Engineering teams to resolve issues, translate feedback, and handle technical requests effectively.

Provide application support for InvestCloud's APL Portfolio Accounting and Trading Platform, focusing on client support, troubleshooting, and maintaining system stability.

Lead the development of AI-driven software solutions to improve customer experience by addressing issues, monitoring performance, automating resolutions, and mentoring team members in a full stack development environment.

The Software Engineer II will develop scalable user experiences, API services, and collaborate with the Agile team throughout the product lifecycle.

The role involves shaping technical support for the Health Suite Patient Monitoring Platform, providing troubleshooting support, delivering training, and monitoring product performance, while driving customer satisfaction and process improvements.

The Remote Support Engineer provides technical support for troubleshooting and diagnosing systems, manages customer interactions, and updates technical documentation.

The Customer Support Engineer assists customers in onboarding, resolving issues, contributing to internal documentation, and collaborating with engineering teams to improve the product experience.

The IT Support Engineer provides end-user support, resolves technical challenges across various platforms, and contributes to operational improvements and automation efforts in IT operations.

The Systems Support Engineer II provides onsite support for C-Suite executives, managing devices, troubleshooting OS issues, and ensuring optimal end-user experiences while adhering to best practices.

As a Support Engineer, you will provide technical support, resolve customer tickets, and collaborate with various teams to improve customer experience with CircleCI.

The role involves authoring specifications, supporting production programs, qualifying suppliers, and collaborating with cross-functional teams in composite technology.

You will support customers by providing technical guidance, integration testing, and issue resolution for power systems and test equipment, ensuring successful project implementation and customer satisfaction.

The Platform Support Engineer will maintain and support CLO and Loans trading systems, ensuring high availability and resolving issues in a timely manner.

Support development of support solutions for satcom systems across bids, produce bid documentation, analyse customer requirements, identify costs, engage with engineering and customers, and support delivery and product development.

The IT Support Engineer II will provide Level 2 technical support across multiple locations, managing escalated tickets, diagnosing systems, and ensuring operational integrity of IT infrastructure.

Provide first-response IT support for global requests, troubleshoot hardware/software issues, manage networking systems, and assist with onboarding/offboarding employees.

As an Associate Support Engineer, you'll manage automated investment processes, resolve production issues, coordinate scheduling changes, and collaborate with teams to improve workflows.