Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations.
MrBeast is seeking an IT Support Specialist to join our growing team. This role is a combination of onsite and remote IT support, troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring a seamless technology experience for our production, creative, and corporate teams.
You will work alongside the IT Manager to deploy enterprise technology, manage IT systems, enhance security, and contribute to key IT initiatives. This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys problem-solving, and is eager to work with cutting-edge technology.
Responsibilities- Provide onsite and remote IT support across macOS and Windows environments.
- Configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees.
- Troubleshoot software and hardware issues, including core business applications (Google Workspace, Slack, Zoom, Adobe, Monday.com, DocuSign, Otter.ai, etc.).
- Maintain conference room systems, digital signage, printers, and other collaboration tools.
- Assist in WiFi and network deployments across campus, studios, and remote production locations (Cisco, Ubiquiti, Starlink, MiFi).
- Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms.
- Create and maintain IT documentation, knowledge bases, and training guides.
- Assist with hardware purchasing, inventory tracking, asset lifecycle management, and yearly IT planning.
- Support campus network infrastructure, including tracing, patching, and maintaining ethernet/fiber cabling (MDF/IDFs).
- Implement IT security best practices, support MDM deployment (FleetDM, Jamf, Intune, Kandji), and strengthen overall cybersecurity.
- 4+ years of IT Support/Admin experience in a mid-to-large organization with strong troubleshooting skills across hardware, software, and networking.
- Excellent communication skills with the ability to explain technical solutions to non-technical users.
- Experience balancing multiple priorities in a fast-moving environment.
- Strong knowledge of IT security, access control, and best practices.
- Hands-on experience with macOS & Windows environments.
- Proficiency in Google Workspace or Microsoft 365 administration.
- Solid understanding of networking concepts (DHCP, DNS, VPN, VLANs, etc.).
- Experience managing MDM platforms (Jamf, Intune, Kandji, FleetDM).
- Familiarity with IT ticketing systems, asset management, and SaaS administration.
- Certifications such as CompTIA A+, Google IT, Apple ACMT, Microsoft 365, Cisco CCNA or similar.
- Experience in media production, content creation, or entertainment industries.
- Knowledge of Linux, scripting, or automation tools.
A Place to Call Home
We are based in Greenville, North Carolina, widely recognized as the cultural, educational, economic, and medical hub of Eastern North Carolina. Greenville is a university-medical community, home to East Carolina University and Vidant Medical Center, as well as a vibrant Uptown Greenville District with a diverse art, music, and food scene featuring an increasing number of unique, locally-owned businesses and restaurants.
Our excellent affordability, geographic location, and natural resources, combined with cultural, economic, educational, and medical amenities make Greenville-Pitt County a preferred community to call home.
- Competitive Salary
- Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance
- Company contributions to employee Health Savings Accounts (HSA)
- 401k Plan with Safe Harbor company-matching
- Flexible vacation policy and paid company holidays
- Company-provided technology package
- Relocation when applicable for those coming in from outside the Greenville, NC area including travel and company-provided housing for the first 90 days
Top Skills
What We Do
The YouTube Streamy Awards' 2020 Creator of the Year
Accomplishments
- Raised $20,000,000 To Plant 20,000,000 Trees
- Given millions to charity
- Donated over 100 cars lol
- Gave away a private island
- Given away over 100 ps4s lol
- Gave away 1 million dollars in one video
- Counted to 100k
- Read the Dictionary
- Watched Dance Till You're Dead For 10 Hours
- Read Bee Movie Script
- Read Longest English Word
- Watched Paint Dry
- Ubering Across America
- Watched It's Every Day Bro For 10 Hours
- Ran a marathon in the world's largest shoes
- Adopted every dog in a shelter
You get the point haha
