Top IT Jobs

Provide remote IT support for clients and internal teams: client onboarding, account access management, technical support, and process improvements. Assist automation projects, create SOPs and training materials, and coordinate projects while maintaining professional client communication. Part-time (25 hrs/week) with some business-hours availability required.

Supervise IT support technicians and an executive operational support team; manage ticket queues, ensure documentation and SLA adherence, oversee knowledge-base creation, coordinate endpoint configuration/deployment and vulnerability remediation, interact with vendors, and meet OKRs and service metrics.

Lead and manage an O&M IT team supporting multiple locations, ensuring 24/7 incident response, meeting SLAs, implementing operational processes, overseeing personnel scheduling, coordinating engineering handoffs, and maintaining customer relationships and compliance.

Provide end-user technical support for hardware, software, and connectivity; install and maintain applications (ERP, CAD, productivity tools); manage system security, patches, and asset inventory; support devices across locations; document configurations and collaborate on infrastructure improvements.

Provide first- and second-line desk-side and remote IT support for global offices: troubleshoot Windows and macOS, manage user accounts and permissions (Google Workspace, Microsoft 365, Slack, Azure AD), maintain endpoints and MDM, handle onboarding/offboarding, monitor ticket queues, document systems, and collaborate with IT engineers to improve support processes and user experience.

Provide on-site technical support for staff, faculty, and students by processing IT helpdesk tickets, troubleshooting desktops/laptops and classroom equipment (printers, projectors, document cameras, scanners), maintaining equipment, assisting with moves, and delivering timely, professional customer service including nights/weekends as needed.

Provide onsite technical support for desktops, laptops, phones, AV and conferencing; troubleshoot network/connectivity and user issues; manage user accounts, patching, imaging, antivirus, MDM; support corporate IT infrastructure projects and global ticketing queues while delivering strong customer service.

Provide Windows-based systems administration and user-facing IT support at NSWC Carderock. Administer servers, SQL databases, and PHP web applications; troubleshoot hardware, software, network and database issues; manage AD accounts, backups, patching, STIG/DoD RMF compliance; collaborate with cybersecurity and engineering teams; document systems and participate in upgrades and disaster recovery.

Provide frontline technical support for end-user hardware and software across multiple locations. Install, configure, and maintain applications (ERP, CAD, O365), manage patches and upgrades, monitor security, track IT assets, document procedures, and collaborate with teams to improve system reliability and user experience. Support desktops, laptops, printers, and mobile devices and assist with deployments and incident response.

Escalation point for complex service desk issues, providing onsite/remote support, root cause analysis, hardware/network troubleshooting, M365/Intune/AD administration, asset lifecycle and inventory management, MFA and VDI support, onboarding/offboarding, documentation, mentoring Service Desk I staff, and improving ticketing/self-help resources.

Support and sustain enterprise mobile device and content management services by administering MDM/MCM platforms, provisioning and configuring devices, maintaining baselines and inventories, providing Tier‑2 support and on‑call coverage, documenting procedures, and recommending platform enhancements to meet customer mission requirements.

Part-time, on-call Level 1/2 desktop support technicians to handle help desk tickets, vendor escorts, desktop installs/upgrades, VPN and break/fix tasks. Role may include data center work: cabling, rack decommissioning, installing/decommissioning routers, switches, patch panels and working in live-wire environments. Strong customer service and relevant certifications or prior experience required. Candidates with tools (laptop, console cable, Fluke, ladder, cutters) are preferred.

Provide business-facing application support for validated IT systems: troubleshoot application/server issues, maintain documentation, process change controls with Validation/Quality, configure reports, perform user administration, support inspections, conduct access and audit reviews, and coordinate system implementations with stakeholders.

Provide onsite IT helpdesk support for end-users across Windows, macOS, and Linux. Troubleshoot hardware, software, and network issues via phone, email, chat, and remote access; manage user accounts and onboarding; maintain asset inventory and documentation; support AV and collaboration platforms; analyze ticket trends and escalate complex issues.

Provide on-site infrastructure and process support for manufacturing plant IT, including plant-floor applications and machine controls. Administer LAN/WAN, Active Directory, Windows, Microsoft Office, and SharePoint; deliver level-one support for networks, switches, servers, wireless devices, and printers. Interface with plant and IT management to resolve business issues and enforce ITM standards and governance. Must support all shifts and weekend coverage.

Monitor and manage production batch schedules using CA7 and UC4, acknowledge alerts, perform UC4 transports, manage backup/tape library and WMS backups, log incidents in ITIL ticketing, coordinate shift handovers and escalations, and act as global single point of contact for batch scheduling support.

Provide advanced end-user support and escalation for complex desktop, Microsoft 365, and endpoint issues; manage accounts in Active Directory; mentor junior staff; drive incident resolution, root-cause analysis, and service improvements; support onboarding/offboarding, workstation provisioning, and security/compliance tasks.

Monitor dashboards, Teams channels, and email for incidents and unreachable devices; create, update, and close incidents; collaborate with Service Desk and infrastructure teams; fulfill requests and provide timely customer support; research and recommend monitoring enhancements; maintain process documentation; attend status and change meetings; provide after-hours/on-call support as part of a 24/7 team.

Supervise onsite IT support and managed service desk operations, ensure SLAs, manage vendor relationships, oversee asset/change management, support application, network/telephony, AV and infrastructure refreshes, assist Director of IT during outages and projects, support audits, compliance, and M&A activities.

Hands-on IT Systems Engineer responsible for administering Microsoft 365 (Exchange Online, Teams, Intune) and selected Azure services (Entra ID/Azure AD). Provide helpdesk and production support, troubleshoot escalations, improve cloud and end-user environments, and collaborate with IT management on security-minded, stable solutions for office and manufacturing floor environments.

Provide hands-on Microsoft 365 and selected Azure administration, escalated helpdesk and production-support for office and manufacturing environments. Implement, secure, and improve cloud services (Entra ID/Azure AD, Exchange Online, Teams, Intune), and support networking, VMs, storage, monitoring, and backup in partnership with IT management.

Provide system and network administration, troubleshoot escalated help-desk issues, maintain servers and virtual environments, implement patches and backups, support security and HIPAA-compliant systems, participate in on-call rotation, and assist IT projects alongside the Director of IT.

Provide regional IT coordination and support across the Americas, resolving technical issues, liaising with global teams, managing incidents and assets, and supporting system availability and documentation.

Provide first-line technical support for clinicians and staff: troubleshoot desktops, laptops, printers, mobile devices and Cerner/EHR issues; manage user accounts, document tickets, assist onboarding, support upgrades, and participate in on-call rotation while ensuring HIPAA compliance.

Maintain and optimize IT systems, networks and infrastructure; troubleshoot hardware/software/network issues; monitor performance and proactively resolve incidents; manage assets; participate in upgrades, implementations and small IT projects; support IT security and compliance; collaborate with vendors and stakeholders.