Senior IT Business Analyst - Commercial Insurance (Peoria, IL; Atlanta, GA or Tempe, AZ)
The Role
The Senior IT Business Analyst improves business efficiency in insurance by documenting processes, managing requirements, performing data analysis, and mentoring junior analysts.
Summary Generated by Built In
About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.Position PurposeUnder occasional supervision, the Senior Business Analyst possesses expertise in multiple areas of operation. Studies business operations to identify opportunities to improve efficiency or effectiveness, document process requirements, and communicate them clearly to stakeholders, facilitators and business partners.
- Deep understanding of P&C insurance, particularly Transportation required.
- Design and document business and system processes.
- Identify and document emerging business requirements by determining the unique value drivers of business partners.
- Translate business requirements into functionality and manage requirements effectively, while prioritizing competing business demands.
- Create project effort estimates and quantify project specific risks through development lifecycle.
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Articulate the business/financial impact of business problems.
- Coordinate project delivery with project manager.
- Analyze opportunities for process and system improvements and apply results to eliminate corresponding inefficiencies.
- Perform moderately complex data analysis activities, create and execute complex queries, and critically evaluate information gathered from multiple sources.
- Mentor other business analyst.
- Convey user preferences to development teams and demonstrate understanding of business users’ information needs.
- Stay abreast of technology standards/trends and relate to business problems.
- Communicate and collaborate with external and internal customers to analyze information needs.
- Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
- Manage projects as necessary; define project requirements by identifying project milestones, phases, and elements.
- Participate in operational planning, project planning, and estimating resource effort.
- Act as a liaison between the business units and technology and support teams.
- Train users as needed.
- Typically requires Bachelor’s degree in computer science, information systems, business administration or related field
- 4+ years of relevant experience
- Deep understanding of P&C insurance, particularly Transportation
- Strong working knowledge of SAFe / Agile framework.
- Understands project and project management methodologies.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Expertise with project delivery methodologies such as Agile and Waterfall.
- Is highly experienced with project and project management methodologies.
- Ability to apply analytical methods in business processes to find workable solutions.
- Ability to develop solutions within the IT department.
- Ability to communicate findings and recommendations to internal and external contacts on business process matters.
- Ability to use software to analyze data; proficient with Data Warehouse and Business Intelligence tools.
- CPCU/CBAP/IIBA or relevant certifications a plus.
- A data and analytical background, SQL knowledge, and experience working on insurance-related products is plus.
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
Top Skills
Business Intelligence
Data Warehouse
SQL
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The Company
What We Do
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. We provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk. We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for more than 50 years.
We believe in a different way of doing business and RLI is not what you’d expect from a typical insurance company. Our creative and collaborative workplace is cultivated by employee owners empowered to make good decisions for customers and the business.
We have a reputation for niche expertise, superior service and an entrepreneurial culture. In the industry and among our peers, we’re known for:
The best and brightest people in the industry who build strong relationships and provide outstanding service.
An underwriting focus so we perform well in all market cycles.
Our empowered, creative ownership culture.
A customized approach to developing insurance products to meet very specific needs.
Proven financial strength.
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