Top IT Jobs

Information Technology Interns gain hands-on experience through mentorship and assigned projects supporting a nonprofit organization. Responsibilities involve learning IT operations, applying computer and software knowledge, solving problems independently and collaboratively, communicating effectively, and learning new technologies. Interns must provide transcripts, complete required clearances and screenings, and follow internship program requirements.

Provide global hands-on and remote IT support across hardware, software, operating systems, mobile devices, identity systems, networks, endpoints, conference rooms, and workplace technology. Manage IT asset lifecycles, provisioning, access administration, endpoint configuration, patching, ticket resolution, and documentation. Support macOS, Windows, and iOS environments while delivering high-touch employee service and escalating complex issues to engineering teams.

Manages the company’s internal IT environment, including infrastructure, networks, cloud and user administration, cybersecurity, data protection, vendor relationships, budgeting, compliance, end-user support, and end-to-end technology projects. Maintains systems, devices, policies, backups, and operational procedures while serving as the primary technical resource for the organization.

Provide proactive technical support to internal users by resolving hardware, software, network, account, and access issues. Install and configure devices and software, support onboarding, document solutions, train users, and maintain knowledge resources. The role also assists with software deployment, Google Workspace and Slack administration, and mentoring less experienced team members while meeting response, resolution, satisfaction, and documentation targets.

Provide first-line technical support to employees, troubleshoot Windows and macOS systems, maintain computers and mobile devices, resolve ITSM incidents within SLA targets, manage onboarding and offboarding, perform hardware replacements and upgrades, and support multiple locations.

Provides technical support to residents and staff for computers, mobile devices, printers, VoIP phones, and other equipment. Responds to IT service requests, assists with work orders, device setups, equipment deployments, inventory, documentation, computer refreshes, audiovisual setups, and campus technology projects while shadowing IT staff.

Provide on-site and remote technical support for employees across macOS, Windows, hardware, workplace applications, office technology, meeting rooms, and AV systems. Own support requests through resolution, troubleshoot networking and hardware issues, assist with new-hire onboarding, document solutions, and improve support processes. The role is primarily based in the New York office four days per week, with occasional flexibility for events, office moves, and global team coordination.

Provides hands-on IT support in a Boston office, including configuring Mac, Linux, and Windows devices; managing employee access, software licenses, inventory, and equipment repairs; maintaining Zoom Rooms; supporting network patching, WiFi, switches, JumpCloud administration, GPOs, and company AI tool deployments. This six-month co-op requires Northeastern University enrollment and co-op eligibility.

Participates in assigned IT projects under supervision, observes department activities, assists with daily tasks, supports safety and environmental programs, maintains an activity journal, and presents work to management. The internship provides practical information technology experience in a plant manufacturing environment.

Provides advanced technical support for hardware, software, networking, operating systems, mobile devices, Linux, audio/visual systems, and executive users. Diagnoses complex issues, manages support requests, documents resolutions, and collaborates on escalations. Leads and mentors technical support personnel, manages IT projects, configures and maintains systems, and delivers customer-focused assistance. The role also requires ongoing technical development and support for specialized IT environments.

Provides onsite desktop and technical support for a New York office, administers Microsoft 365, Entra ID, Intune, and access policies, and manages employee onboarding and offboarding. Analyzes recurring support issues, creates documentation, automates workflows, supports conference room technology, and promotes AI tool adoption through training and runbooks. The role requires strong communication, customer service, discretion, and a systems-oriented approach.

Provide high-touch IT support to executives across office, travel, and home environments. Diagnose and resolve hardware, software, mobile-device, operating-system, and video-conferencing issues across Windows and macOS. Manage support queues, installations, break/fix work, documentation, knowledge resources, and asset tracking. Build strong client relationships, communicate technical concepts clearly, support AI tools and security policies, and provide independent on-call and after-hours support in an on-site environment.

Supports the lead instructor in classroom instruction and administration for IT support training. Responsibilities include grading assessments, entering learner data, reviewing curriculum, monitoring attendance and certifications, troubleshooting classroom technology, supervising activities, managing supplies, and communicating learner progress. Requires CompTIA A+ certification, strong communication, teaching ability, adaptability, teamwork, and the ability to frequently lift 50 pounds.

Provide single-threaded, white-glove IT and AV support for C-suite executives on the US West Coast. Own end-to-end onboarding, proactive device health, live-event AV, travel readiness, PagerDuty on-call, and confidential incident response. Build runbooks, automate diagnostics, train EAs, and maintain KPIs for MTTR/FTTR/CSAT while collaborating with AV Engineering, InfoSec, and workplace teams.

Participates in an 11-week IT internship supporting Corporate Associate Services Technology. Responsibilities include collaborating with business partners, contributing to technology projects, analyzing business processes, coordinating activities, tracking risks, preparing status reports, and supporting assigned functional areas.

Provides end-user support for routine and non-routine application issues under the direction of the IT Application Support Director. Diagnoses problems, offers solutions, and responds promptly to user inquiries. Applicants must be currently enrolled in an accredited college or graduate school; higher assignment levels require an information technology-related course of study and nine semester credits in an acceptable field.

Provides end-user support, basic systems administration, account and device management, patching, deployments, monitoring, documentation, technical training, and infrastructure automation. Works under senior IT guidance while supporting global manufacturing and corporate environments. The role develops skills in enterprise IT operations, cloud platforms, ITSM, scripting, endpoint management, and continuous process improvement.

Leads process improvement, governance, knowledge management, problem management, compliance, and automation initiatives across Help Desk and Technology Support operations. Establishes service standards, evaluates performance, manages documentation, analyzes metrics and feedback, coordinates corrective actions, and drives service improvement programs from planning through completion. Partners with internal teams, vendors, and service providers to improve efficiency, service quality, operational maturity, and customer experience.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Provides Tier 2 and Tier 3 desk-side IT support for corporate users, troubleshooting Windows, Apple, network, client/server, application, and peripheral issues. Maintains desktop configurations, researches hardware and software standards, manages IT inventory, supports incident management, documents solutions, assists with office moves, and provides mentorship. Participates in 24/7 on-call support.

Own the company’s identity, endpoint, and IT service management strategy. Administer Jira and Jira Service Management, Microsoft Entra, Jamf-managed macOS devices, Microsoft 365, Slack, and Confluence. Build access, device trust, onboarding, offboarding, automation, and email security workflows. Lead SaaS governance, endpoint security, troubleshooting, and internal tooling improvements while partnering cross-functionally in a hybrid Boston office environment.

Owns Amperity’s IT systems, integrations, automation, identity lifecycle, SaaS administration, data-platform governance, AI-tool deployment, macOS fleet, MDM, monitoring, backups, and recovery. The role partners with Security, Engineering, People, HR, and GRC teams; manages access, vendors, licenses, documentation, and escalated employee support while improving operational efficiency through automation.

Leads IT operations, enterprise software evaluations, SaaS selection, vendor integrations, license management, procurement support, governance, audits, and intake process improvements. Partners with Legal, InfoSec, and Procurement on due diligence and compliance, manages vendor escalations and renewals, and mentors and prioritizes the IT team. The role is hybrid in San Jose, California, with on-site work three days per week.

Provides global IT/OT business process expertise, application support, solution delivery, security risk management, training, documentation, and continuous improvement. Leads implementation and adoption of enterprise Operations IT/OT systems, stakeholder coordination, user support, lifecycle management, M&A and divestiture activities, data migration, system integration, and carve-out strategies across manufacturing sites and business units.