Top Tech Jobs & Startup Jobs in Cleveland, OH

The Collections Specialist will make outbound calls to assist borrowers in resolving their debts, manage internal collection efforts, and improve contact center processes. The role involves navigating multiple software systems and adhering to federal and state regulations.

The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.

The Customer Success Manager at LogRocket will be responsible for managing customer relationships to ensure retention and growth. This role involves onboarding customers, driving adoption, and communicating effectively with both technical and business stakeholders. The manager will collaborate with internal teams and support customers through their journey with the product.