Top Operations Jobs in Cleveland, OH

Own GTM metrics, dashboards, and operating cadence to drive pipeline reviews, forecasting, and executive reporting. Build and govern Tableau reporting, define KPI logic and CRM data governance, apply AI/automation to RevOps workflows, and enable Sales/Marketing/CS adoption.

As a Senior Partner Operations Analyst, you will support Partner operations, enhance projects, ensure data integrity in Salesforce, and collaborate across teams.

Monitor the stability and status of the 988 Lifeline phone, chat, and text networks; collect, analyze, and distribute operations data; alert staff on network impacts; support QA testing, queue and pause-code monitoring, reporting, troubleshooting IT issues, and integrating reporting tools to improve call center operations and staffing.

The Deposit Operations Analyst II manages bank wire transfers and operations, ensuring compliance, analyzing data, and supporting daily tasks in a fast-paced environment.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Build Nuclearn's RevOps function: own HubSpot as single source of truth, design forecasting and pipeline analytics, create revenue metrics and dashboards, tighten quote-to-cash handoffs, and define GTM processes and enablement to scale Sales, Customer Outcomes, Marketing, and Finance.

Lead Revenue Operations for Support and Professional Services by building processes, systems, and reporting to improve delivery, capacity planning, SLAs, and customer outcomes. Drive cross-functional initiatives, root-cause analyses, tech-stack optimization, and handoffs across Sales, CS, and Services to connect post-sales operations to retention and revenue.

Senior executive leading global revenue operations and commercial enablement. Build scalable operating models, optimize order-to-cash, CRM data governance, sales compensation, automation, and reporting to improve seller productivity, forecast accuracy, compliance, and revenue realization across the commercial lifecycle.

Lead and scale the Strategy & Operations function as COO's operating partner. Manage ~10 FTEs, drive cross-functional projects across Operations, Product, Client Success, Finance, and People; build analyses, models, and recommendations; improve operational scalability, profitability, tooling, and processes; act as a player-coach translating frontline needs into product and operational changes.

Lead all non-customer-facing risk operations including fraud prevention, dispute resolution, and back-office processing. Own people, workflows, vendor stack, automation strategy, SLAs, QA, and regulatory defensibility across 30+ workloads. Partner with Compliance, Legal, Product, and Engineering to scale operations, deploy AI-enabled tooling, and maintain measurable metrics like chargeback win rate and dispute cycle time.

Lead design and build of end-to-end growth operating systems connecting marketing, sales, partners, product and engineering. Own CRM, analytics, forecasting, AI-assisted workflows, dashboards, and processes from lead to activation to expansion to drive repeatable revenue and product adoption.

Serve as primary client contact, manage onboarding/offboarding, maintain CRM records, schedule meetings, handle client communications, streamline internal processes, manage digital files, support invoicing and basic tech troubleshooting.

Design and maintain Salesforce and GTM tech stack to enable RevOps/SalesOps. Build automations, integrations, dashboards, ensure data governance, and collaborate cross-functionally to scale revenue operations.

The Membership Growth & Operations Contractor will execute and manage the AfroTech Insider membership program, focusing on acquisition strategies, reporting, KPIs, and cross-functional project management.

The Head of Business Operations will develop and manage operational systems and processes across Finance and People Operations, ensuring efficient scaling and execution throughout the company.

The role involves building AI systems to enhance technical support operations by automating workflows and providing analytical insights to improve customer experience.

Manage end-to-end proposal and RFP processes, coordinating with teams to enhance quality and efficiency while leveraging AI tools for improvements.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.

The Operations Specialist will process customer designs through analysis pipelines, track design progress, refine procedures, and provide feedback to improve tooling.

The Membership Growth & Operations Contractor will manage operations for the AfroTech Insider membership program, focusing on membership acquisition, reporting, partnerships, and cross-functional project management.

The role involves leading operations, building teams, driving strategic planning, and fostering a culture of excellence and empowerment within organizations.

The Technical Operations Analyst oversees file management, data exchange, vendor integrations, and reporting, ensuring data accuracy and resolving discrepancies. Responsibilities include supporting implementations and identifying process improvements. Required to have advanced SQL proficiency and experience in TPA operations.

The COO will oversee and enhance operations to align with organizational goals, managing finance, HR, and technology while fostering a high-performance culture.

The GTM Operations Manager drives reporting on performance metrics across GTM and CX teams, enhancing processes and improving efficiency to drive pipeline creation and revenue growth while collaborating with marketing and sales teams.