Top Operations Jobs in Cincinnati, OH

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Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Own Salesforce and commercial systems as the enterprise system of record for pipeline, forecasting, and reporting. Define commercial metrics, data standards, and governance; improve data quality and adoption; build repeatable board and executive reporting; reconcile sales reporting with Finance; establish forecasting cadence and accountability; manage commercial systems roadmap and external implementation partners.

Review and process premium audit worksheets for regulatory and business-rule compliance, make routine adjustments and endorsements within authority, classify exposures using PAAS/NCCI/state tools, communicate audit results to insureds and agents, coordinate billing handoffs and payment plans, document agreements and state regulations, and contribute to process improvements and training documentation.

Lead Zendesk configuration and optimization for Support Operations: design workflows, triggers, automations, SLAs, and reporting. Serve as primary Zendesk SME and business analyst, gather requirements, document system designs, support governance/change management, ensure security and role-based access, and collaborate cross-functionally to deploy integrations, testing, and adopt Zendesk AI capabilities.

Lead and transform the Fraud Intelligence Team into a scalable, high-impact function by improving operating models, QA and labeling processes, talent development, cross-functional partnerships, and measurable fraud prevention outcomes using automation and analytics.

Lead and transform the Fraud Intelligence Team by designing scalable operating models, QA and measurement frameworks, and talent programs. Drive labeling quality, operational metrics, and fraud prevention impact; convert frontline fraud observations into insights for Product, R&D, Analytics, and GTM; leverage AI, automation, and tooling; and serve as a cross-functional fraud subject-matter expert while developing early-career talent and measurable business outcomes.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Lead and coach a team of premium audit auditors and outreach specialists, manage daily workloads and scorecards, handle escalations, coordinate cross-functional handoffs, review audit documentation for quality and SOP adherence, train staff on systems, and drive process improvements and operational initiatives.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

Lead technical onboarding and integrations for media and client partners: configure APIs and postbacks, validate XML/JSON payloads, diagnose and resolve integration issues, conduct QA and launch readiness, maintain technical documentation, and standardize onboarding workflows while coordinating with Product, Engineering, Analytics, and Operations.

Lead an established RevOps and Enablement team to sharpen analytics, harden systems and data architecture, and scale AI-first workflows across Sales, Marketing, and CX. Own revenue tech stack, forecasting, GTM reporting, process optimization, and enablement programs while partnering with executive leadership to drive measurable revenue outcomes.

Lead cross-functional, high-impact initiatives across Product, Data, and Operations. Design and scale 0-1 initiatives, build repeatable processes, analyze complex data to set strategy, drive OKRs, and hire and manage a growing operations team to improve provider and patient outcomes.

Manage and oversee custody client accounts across Wealth, Corporate, Commercial, and Institutional Banking. Perform daily processing, troubleshoot issues, ensure risk controls, deliver customer service, and occasionally supervise or contribute to strategic planning within the discipline.

Lead and manage market operations including logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, mentoring and training, process improvement, and on-the-ground tasks (driving, lifting, outdoor work). Coordinate with corporate leadership and adapt in a fast-paced, autonomous environment.

Provides first-level technical support for hardware, software, networks, and peripheral devices. Responds to help desk tickets, troubleshoots desktops and mobile devices, assists with software installations and updates, documents resolutions, maintains IT asset inventories, supports patch management, and monitors system performance. Collaborates with international IT teams on global initiatives, standardization, documentation, and process improvements while developing technical skills through training and mentorship.

Leads daily policy administration activities, prioritizes and delegates workload, reviews completed assignments, and ensures accuracy, quality, timeliness, and regulatory compliance. Performs policy administration, researches issues using business systems, communicates with underwriters, agents, brokers, reinsurers, and insureds, and supports process improvements, system testing, and departmental projects. Serves as an interdepartmental liaison and may coach staff, participate in talent decisions, and approve business or endorsements under established guidelines.

Administers and architects enterprise endpoint environments using Windows 11, SCCM/MECM, Intune, Autopilot, PowerShell, Entra, and AVD. Designs endpoint lifecycle, deployment, Group Policy, compliance, patching, vulnerability remediation, and zero-touch deployment solutions. Provides Tier 3 escalation support, develops application packages and automation scripts, evaluates technologies, partners with infrastructure architects, monitors compliance metrics, and maintains documentation and knowledge bases.

Provides high-level administrative and operational support to the Director of GoodLife Services. Responsibilities include calendar and travel management, meeting preparation, stakeholder communication, project coordination, event planning, confidential records management, budget and invoice tracking, billing, reporting, and strategic data analysis. The role also coordinates cross-functional initiatives and performs special projects in support of organizational objectives.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Senior RevOps leader partnering with the CRO to own GTM operations: manage revenue tech stack, ensure data integrity and forecasting accuracy, optimize lead-to-renewal lifecycle, build revenue analytics and dashboards, and lead cross-functional initiatives to drive ARR growth and operational scale.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

Assists the Operations Manager with daily branch service execution, scheduling, manpower planning, warehouse and inventory operations, purchase orders, subcontractor oversight, and customer commitments. Supervises and coaches Service Coordinators, enforces policies, supports administrative functions and technician training, and helps drive continuous improvement. The role requires on-site warehouse and field presence and offers a development path toward full Operations Manager responsibility.