Operations Coordinaor

Posted 3 Days Ago
Be an Early Applicant
45231, Cincinnati, OH, USA
In-Office
19-28 Hourly
Entry level
Kids + Family • Professional Services • Social Impact
The Role
Maintains program records and databases, tracks outcomes, coordinates compliance and training requirements, supports billing and account reconciliations, responds to audit and data requests, and assists leadership with reports, donations, petty cash, and administrative processes.
Summary Generated by Built In
Operations Coordinator

Be the organization behind the impact.

Are you highly organized, comfortable working with data, and energized by keeping important work moving forward? Lighthouse Youth & Family Services is seeking an Operations Coordinator who can bring structure, accuracy, and thoughtful coordination to a fast-moving service environment.

In this role, you will help ensure that program information is accurate, administrative processes run smoothly, and leadership has the reports and data needed to make informed decisions. From tracking outcomes and coordinating compliance requirements to supporting audits, billing, training, and account reconciliations, your work will strengthen the programs serving youth and families.

What You’ll Do
  • Maintain program logs, databases, client files, and other essential records.
  • Collect, organize, and track outcome data for the assigned service area.
  • Coordinate administrative functions involving compliance, training, certifications, billing, and program account reconciliations.
  • Learn and follow contractual obligations, internal policies, and established procedures.
  • Respond accurately and promptly to information, data, and audit requests.
  • Assist leadership with donation records, petty cash documentation, and training reports.
  • Collaborate with and provide administrative support to other programs and service areas as needed.
QualificationsWhat Will Help You Succeed

You may be a great fit if you bring:

  • Strong written and verbal communication skills
  • Excellent organization and time management
  • Careful attention to detail
  • Problem-solving and critical-thinking abilities
  • Project coordination skills
  • An understanding of compliance and risk management
  • A service-focused approach
  • Experience monitoring outcomes and preparing reports
  • Confidence using technology, databases, and spreadsheets 
Minimum Qualification
  • High school diploma or GED
  • Good computer skills
Preferred Qualifications
  • Bachelor’s degree
  • At least one year of experience working with youth and families, or
  • A background or college coursework in education, social work, or psychology
  • CPR and First Aid certification, depending on the assigned program

Skills Required

  • Strong written and verbal communication skills
  • Excellent organization and time management
  • Careful attention to detail
  • Problem-solving and critical-thinking abilities
  • Project coordination skills
  • Understanding of compliance and risk management
  • Service-focused approach
  • Experience monitoring outcomes and preparing reports
  • Confidence using technology, databases, and spreadsheets
  • High school diploma or GED
  • Good computer skills
  • Bachelor's degree
  • At least one year of experience working with youth and families
  • Background or college coursework in education, social work, or psychology
  • CPR and First Aid certification, depending on assigned program
Am I A Good Fit?
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The Company
HQ: Cincinnati, OH
301 Employees
Year Founded: 1969

What We Do

Lighthouse Youth & Family Services empowers young people and families to succeed through a continuum of care that promotes healing and growth. They offer a wide range of services for youth aged 0-25 and their families, including mental health, foster care, and shelter.

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