Top Account Manager (AM) Jobs in Baltimore, MD

Manage and expand enterprise customer accounts to maximize revenue via upsell/cross-sell. Partner with Sellers and Customer Success to create account plans, present strategic proposals, lead customer calls, build executive relationships, and leverage martech and AI tools to drive customer value and retention.

The Partner Account Manager develops and amplifies referral relationships with partners, builds strategic networks, manages accounts, and resolves partnership issues.

Manage and grow a portfolio of SLED (state, local, higher education) accounts by driving renewals, upsells, and cross-sells. Serve as a technical and strategic advisor on password and identity security, conduct business reviews, troubleshoot customer issues, and collaborate with internal teams to meet revenue quotas.

Own TSD partner relationships and recruit, activate, and enable sub-agent/reseller partners. Drive pipeline and joint GTM plans, run partner business reviews, pitch product and manage deal registrations, ensure CRM hygiene, and collaborate cross-functionally to grow indirect channel revenue.

The Channel Account Manager will expand relationships with East channel partners, drive revenue growth, and manage partner performance.

Lead ZURU's commercial partnership with Target, owning P&L, assortment strategy, negotiations, promotional planning, and cross-functional alignment to drive growth across Pet, Household, Confectionary, and emerging categories. Use syndicated retail data to shape category strategy, optimize supply and demand, and scale brand launches while maintaining retailer relationships and execution excellence.

Manage and grow home services client accounts by developing digital marketing strategies (SEO, paid ads, social, content), leading trainings, analyzing performance, identifying upsell opportunities, coordinating internal teams, and managing budgets. Periodic travel for client meetings and conferences required.

Manage a ~50-account portfolio focused primarily on revenue retention and renewals, with secondary responsibility for account expansion via payments and new messaging use cases. Partner with Customer Success and cross-functional teams to identify at-risk accounts, execute retention plans, drive adoption, forecast renewals, and deliver measurable ARR outcomes.

Hunt for new business and manage Tier 2/3 accounts by prospecting, servicing customers, building customized quotes, and closing orders. Meet monthly gross profit goals, maintain and onboard accounts, support senior account managers, and sustain high outbound activity while delivering exceptional customer service.

Manage a portfolio of healthcare SaaS customers to ensure retention and revenue growth. Drive adoption, identify upsell opportunities, achieve sales quotas, monitor member health, handle escalations, and collaborate with Product, Support, and RCM Sales. Deliver one-to-many programs (webinars, workshops), advocate member needs internally, and travel to client sites and events.

Manage and grow customer accounts by executing retention and expansion plans, prospecting for new opportunities, meeting revenue targets, collaborating cross-functionally, and advising clients on global hiring and compliance solutions.

Manage and grow assigned accounts by driving retention and expansion, prospect for new opportunities, maintain accurate forecasts and pipeline, collaborate cross-functionally, act as a trusted advisor on Pebl's EOR/SaaS offerings, and provide market feedback while meeting revenue targets.

Manage and grow mining and heavy-equipment accounts across Canada, with ~50% of time supporting Fort McMurray customers. Provide aftermarket sales, technical product support, field inspections, territory intelligence, and coordination with dealers and internal teams to deliver parts, maintenance planning, trials, and customer solutions.

Lead and mentor an account management team, develop and execute client retention and growth strategies, build strong client relationships, identify new business, collaborate cross-functionally to deliver insurance solutions, ensure SLAs and compliance, monitor market trends, and drive performance through reviews and coaching.

Sell and grow fresh protein accounts across the Baltimore–Washington territory by prospecting, closing new business, expanding existing relationships, and ensuring timely order fulfillment. Prepare forecasts and reports, represent the company at industry events, and collaborate internally to meet sales targets while maintaining high customer satisfaction.

Provide account management and order support for sales associates in promotional products and print solutions. Tasks include order entry, vendor sourcing and follow-up, inventory and eCommerce management, customer communication and issue resolution, reporting, and occasional travel to conferences and tradeshows to support sales growth and client satisfaction.

Manage and grow existing SaaS customer accounts, drive retention and expansion (NRR), sell new products/features, own renewals and pricing, collaborate with Product/CS/Support, and develop account plans aligned to customer outcomes.

Drive revenue growth across strategic factory automation accounts by developing account strategies, engaging engineering and purchasing stakeholders, delivering consultative sales support, presenting products, tracking forecasts and pipelines, generating customer insights, and collaborating with product and engineering teams to expand market share.

Drive revenue growth across strategic Factory Automation accounts by developing account strategies, engaging engineering and purchasing stakeholders, delivering consultative sales and presentations, managing forecasts and pipeline, identifying opportunities and customer needs, and collaborating with product and engineering teams to support business development and product adoption.

Sell Proofpoint's cybersecurity platform into U.S. Federal Civilian accounts. Prospect whitespace, build relationships, collaborate with partners and Sales Engineering, prepare proposals/quotes, maintain SFDC hygiene, forecast, and meet revenue targets. Travel ~25% for trade shows and customer visits.

Manage a portfolio of enterprise customers to drive renewals, expansions, upsells and retention. Build executive relationships, lead SteerCo meetings, create ROI models, forecast using MEDDPIC in Gong, collaborate with solution consultants to deliver tailored demos, and act as voice of the customer to increase product adoption and lifetime value.

Develop and maintain corporate account relationships, drive revenue and margin growth, execute sales plans and proposals, analyze account profitability and pricing, collaborate across teams, and perform face-to-face sales calls with up to 50% travel to meet regional targets.

Drive new business acquisition and account growth across the Northeastern US by selling AVEVA's industrial SaaS/DaaS solutions. Build account plans, manage pipeline in Salesforce using MEDDPICC, deliver value-driven presentations, resolve customer issues, collaborate cross-functionally, and meet revenue targets while conducting regional travel.

Lead and grow strategic relationships with national electrical contractors, OEMs, and distribution partners. Develop account strategies, negotiate contracts, drive revenue through upsell/cross-sell, collaborate with internal teams, support project business, and represent the company at trade shows and customer sites. Role requires ~50% travel.

Lead Commercial & Special Lines account management for large providers: manage salvage processes, monitor SLAs and metrics, deliver data-driven reporting, resolve issues, build provider relationships, and support new services and markets with cross-functional teams.