Top Operations Jobs in Baltimore, MD

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

The Associate in WM Escheatment Operations will manage client relationships, ensure compliance with escheatment guidelines, and collaborate with branches to report eligible accounts.

Lead teams supporting secured lending loan lifecycle (origination, syndication, collateral management, servicing) for warehouse and secured credit facilities. Implement digital transformation, maintain operational risk controls and reporting, manage daily loan servicing, collateral reviews, borrowing base monitoring, and client/internal stakeholder coordination. Coach staff, resolve exceptions, prepare invoices, and support ad hoc client requests.

Support branch operational efficiency and profitability through accounts receivable oversight, billing and fleet service coordination, process analysis (using QlikView/AS400), personnel file and payroll tasks, customer service, and assisting Branch and District Financial Managers.

Lead business, financial, and administrative support for an Area: identify value-creation opportunities, develop operating and compensation plans, enforce controls and policies, manage budgets and site administrative staff, recruit and develop talent, implement systems training, and support corporate financial projects.

Lead branch operations to ensure safety, efficiency, and customer service. Support the Branch Manager on financial objectives, staff coaching, Rental Flow processes, sales support, compliance, and daily operational tasks like cash handling and opening/closing.

Support shop management and cross-functional teams (Operations, Asset Management, Sales, Quality, Rental) to optimize costs, improve customer satisfaction, coordinate maintenance and rental utilization, manage PM scheduling and technician planning, and drive metric-based initiatives during a training program.

Lead enterprise Lean transformation by developing and executing Lean strategy and roadmaps, facilitating Kaizen and VSM events, coaching leaders, standardizing scalable processes, delivering training, and driving cross-functional projects to improve efficiency, service, and KPI performance across multi-site operations.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Provide administrative and operational support to NIDA intramural programs: manage travel, personnel actions, procurement, meetings, records, databases, communications, SOPs, inventories, reporting, and coordinate committees and special projects.

In this role, you will manage operations, support leadership in strategy implementation, oversee vendor relationships, and ensure financial health for the organization.

The Director of Operations oversees a team supporting new Academies, ensuring quality and compliance with operations and sales processes while promoting customer service excellence.

Support middle office trade management across derivatives, private placements, and mutual fund trading. Coordinate booking, settlement, reconciliations, and trade lifecycle activities; resolve breaks; partner with internal teams and vendors; drive process improvements, validate controls, generate operational metrics, and mentor less experienced staff.

Serve as the CRO's second-in-command to align Sales, Marketing, Customer Success, and CX. Own the revenue tech stack, data governance, forecasting, reporting, lead lifecycle, and cross-functional initiatives to drive pipeline integrity, forecasting accuracy, and scalable GTM execution.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Lead and manage the firmwide eBilling function, ensuring timely, compliant electronic invoice submission. Oversee eBilling team, rate override processes, client/matter setups, and collaborate with stakeholders to resolve issues. Drive process improvements, automation, training, and documentation to ensure consistent, efficient billing operations across offices.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Process and review debit and commercial card transactions and requests, respond to banking center and customer inquiries, perform data entry in payment processing systems, ensure compliance with bank policies and timelines, analyze transactional risk, and support operational improvements.

Lead and manage enterprise infrastructure and Tier III operations for a classified DoD environment. Oversee virtualization, networking, storage, lab modernization, cybersecurity compliance (RMF/NIST/STIG), CDS support, logistics, contractual deliverables, and team development while acting as senior technical escalation point and driving modernization and sustainment activities.