Top Senior Operations Jobs in Baltimore, MD

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.

The Sr. Commissions & Order Operations Manager will manage deal desk processes, commissions operations, and cross-functional partnerships to ensure accurate deal structures and timely commission payouts.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.

The Senior Revenue Operations Manager will oversee Salesforce systems, governance, and optimization, ensuring operational efficiency and data integrity across sales and marketing.

Lead global education operations with P&L ownership, ensuring scalable delivery of in-person, virtual, and self-directed training. Drive operational strategy, process governance, vendor/stakeholder collaboration, KPI-driven performance reporting, budget oversight, and team leadership to improve learner experience and financial performance.

Lead administration and automation of firm-wide bonus programs (attorney, case manager, staff, incentives). Own Spiff platform and team, drive integrations (UKG, Salesforce, NetSuite), improve processes, partner with controllers, HR, payroll, and finance, and brief executives on bonus metrics and exceptions.

Lead remediation and restitution for deposit products by identifying impacted customers, validating data and financial outcomes, and ensuring compliant restitution. Perform detailed data and account-level analysis, partner across Technology, Risk, Legal, Compliance, Finance and Operations, strengthen controls, and prevent future customer impact through governance and continuous improvement.

First IT hire responsible for end-to-end IT: systems administration (Rippling, Google Workspace, SSO), device lifecycle, help desk, vendor and license management, security operations (endpoint protection, phishing simulations, awareness training), and establishing HIPAA compliance and documentation.

The Director of IT Operations leads the IT infrastructure, ensuring reliability, security, scalability, and efficiency while supporting business growth and managing the IT Operations team.

The Senior Revenue Operations Manager will improve revenue operations efficiency through analytics, AI strategies, and enhancing tech stack management across sales, marketing, and customer success functions.

Lead operations for an accounting services firm with a focus on delivery quality, change management, and operational excellence to support growth and integration across acquisitions.

The Solutions Operations Lead manages and optimizes healthcare solutions by mapping contracts, analyzing portfolios, and collaborating cross-functionally to ensure resource alignment and performance optimization.

The Senior Manager, Business Operations is responsible for driving cross-functional initiatives, improving operational efficiency, analyzing data for insights, and enhancing systems at GiveDirectly.

Lead and operate RevOps: own GTM tech stack (Salesforce), forecasting, pipeline analytics, territory and comp design, data hygiene, cross-functional processes, and scale RevOps infrastructure to drive predictable revenue.

Lead multi-shift imaging operations to drive site financial performance, capacity planning, equipment utilization, and disaster recovery. Ensure strict compliance with security, chain-of-custody, and local labor laws while managing large teams, improving workflows, and maintaining audit-ready digital and physical document handling.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

The Director of Marketplace Operations will lead operational management of Wheel's telehealth marketplace, ensuring effective supply-demand matching and managing a team across marketplace operations, analytics, and staffing strategies.

Lead the Sales Operations function for Brightwheel's Expansion business, managing a team and partnering cross-functionally to define strategy and optimize processes.

The Senior Post Close Operations Specialist manages post-closing activities for loans, ensuring efficient funding, investor delivery, and problem-solving in coordination with multiple teams.

Manage technology operations for global studios, optimize processes, support users, ensure compliance, and integrate AI solutions. Collaborate with IT and vendors.

This role leads the Commercial Card Implementation strategy, managing client onboarding, product enablement, operational risk, and cross-functional teams to enhance client experiences and revenue generation.

The Senior Manager of Billing Operations oversees the full order-to-cash lifecycle for SaaS subscriptions, ensuring accurate invoicing and cash collection while optimizing the billing platform and collaborating cross-functionally.

The Sr. Director of Business Operations manages the operating system for solutions delivery, focusing on cost transformation, governance, culture, vendor management, and global change.

In this role, you will manage operations, support leadership in strategy implementation, oversee vendor relationships, and ensure financial health for the organization.